Andersia Hotel hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 9,226 reviews across 17 portals
:
No Public Name
Business
20-29 years
Reviewed: 6 years ago (23/12/2019)
Date of experience: 12/2019

Very good, an early check in would have been lovely. I requested this via e-mail before arrival. I understand this is upto availability, but it would have been nice.

By MW
Couple
40-49 years
Reviewed: 6 years ago (17/12/2019)
Date of experience: 12/2019

Jestem zadowolony z pobytu i jedynie śniadania mogłyby ulec poprawie

No Public Name
Business
40-49 years
Reviewed: 6 years ago (15/12/2019)
Date of experience: 12/2019

I have opertunity will definately stay again and will recommend my company for booking at the hotel without any doubt.
Thanks had a wonderful stay.

Dear Guest, Thank you for your flattering opinion! We are more than happy to read that you plan to visit us again and recommend us to your company, we can’t wait to see you again :) We are glad that you liked our breakfast and we working to satisfy you with our a’la carte menu as well! Best regards, Ewa Michałowska – Hotel Director
By Despoina
Business
40-49 years
Reviewed: 6 years ago (11/12/2019)
Date of experience: 12/2019

It was a perfect stay. Also really kind and helpfull people on the reception.

Dear Guest, Thank you for your perfect opinion! Compliments about our Staff always make us happy the most, it is a huge motivation for the further work :) It was a pleasure to meet you and to host you and we can’t wait to see you again in IBB Andersia Hotel. We are expecting you! Best regards, Ewa Michałowska – Hotel Director
No Public Name
Alone
40-49 years
Reviewed: 6 years ago (10/12/2019)
Date of experience: 12/2019

Very good experience

Dear Guest, Thank you for choosing IBB Andersia and sharing your feedback with us! We believe our fares are relative to the quality of our services, we also launch special offers so stay tuned! Right now it is a Christmas family offer in our Superior rooms :) Our breakfast buffet is quite extensive and when it comes to fish we serve: marinated and roasted salmon, smoked mackerel and blue warehou fish, we also prepare homemade fish paste. We are sorry it wasn’t enough for you, we hope you will visit us again and have the opportunity to try this and our other seasonal specialties :) Kind regards, Ewa Michałowska – Hotel Director
By Marius
Family
30-39 years
Reviewed: 6 years ago (10/12/2019)
Date of experience: 12/2019

I've been using your hotel for the last few years. The overall impression is good, many improvements. The only area where I have observed worse service and quality is the restaurant - food quality and service.

Dear Guest, Thank you for choosing IBB Andersia, the fact that you keep visiting us means a lot to us! We are sorry about the misunderstanding in the restaurant – the receipt that was printed at first, was just a sample bill printed to check if everything was correct and the second bill that you received after coming back was the correct one. Sometimes it is better to wait a little bit longer and check everything twice to be sure that everything is okay, especially when the dining group is large. Moreover I can reassure you that none of our dishes is reheated in microwave. I wish you had reported your concerns in place so we could react on the spot, now we can invite you again and promise we’ll do our best to satisfy you next time  Kind regards, Ewa Michałowska – Hotel Director
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (07/12/2019)
Date of experience: 12/2019

Good experience overall. Will defently recommended

Dear Guest, Thank you for your nice opinion and recommendation! When it comes to our non-alcoholic mini bar, it is free of charge and refilled daily for our Guests. We are sorry you had to wait a little bit longer, but we hope that the wine that you received from us made your stay more pleasant :) Kind regards, Ewa Michałowska – Hotel Director
No Public Name
Business
40-49 years
Reviewed: 6 years ago (07/12/2019)
Date of experience: 12/2019

Polecam! Zrównoważona cena do jakosci

Drogi Gościu, Dziękujemy za wybór IBB Andersia oraz za polecenie! W kwestii śniadań, staramy się aby nasz bufet był różnorodny, żeby każdy mógł znaleźć coś dla siebie bez względu na upodobania czy dietę. Poza podstawowymi produktami, które nie zawierają laktozy oferujemy: mleko migdałowe, kokosowe, sojowe, krowie 1,5% bez laktozy, jogurty naturalne i owocowe bez laktozy, ponadto wszystkie sery na desce serów są dojrzewające i laktozy również nie zawierają. Mam nadzieję, że podczas następnej wizyty znajdzie Pan coś dla siebie, proszę pamiętać, że nasza Obsługa zawsze chętnie pomoże w razie jakichkolwiek wątpliwości do co produktów :) Pozdrawiam, Ewa Michałowska – Dyrektor Hotelu
By Riccardo Soso
Business
50-59 years
Reviewed: 6 years ago (06/12/2019)
Date of experience: 12/2019

Good at the end. I like your hotel and I’ll come back

Dear Guest, Thank you for choosing IBB Andersia, and we are happy that you are willing to visit us again! We are only sorry that our Staff haven’t received a higher rating, since we were doing our best to fix the problem with air conditioning, it is just a mechanism and sometimes the mechanisms break against our will :) We are happy that the solution that we offered to you let you spend your time in IBB Andersia without any disruptions! We hope you will visit us again so we will have the opportunity for the highest note! Best regards, Ewa Michałowska – Hotel Director
By Anthony Corlett
Business
60-69 years
Reviewed: 6 years ago (02/12/2019)
Date of experience: 11/2019

Worst ever had in all the stays there and will never again use Andersia

Dear Guest, Thank you for choosing IBB Andersia and for sharing your feedback with us. We are sorry you had such feelings since we always try to welcome our Guests cordially. We hope you will visit us again so we will have the opportunity to better the impression :) Kind regards, Ewa Michałowska – Hotel Director
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