Belle Isle Castle hotel logohotel logo
Our Customer Satisfaction Index
95%

"Excellent"

Based on 84 reviews
:
By TAYLOR
Leisure traveler
50-59 years
3 days ago (20/02/2017)

Lovely location, excellent accomadation, and very friendly welcome. All in all a lovely short break!

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
By terence h.
Leisure traveler
30-39 years
5 days ago (18/02/2017)

It was amazing a lot of fish caught everything bout the trip we loved see you soon belle isle if all bees well

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
20-29 years
2 weeks ago (14/02/2017)

A beautiful area for a peaceful weekend break.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Reception





3 / 5.0

Didn't see anyone the whole trip.

Price





4 / 5.0

Fantastic living social deal

Breakfast





5 / 5.0

Self catering

By Jenna H.
Leisure traveler
30-39 years
2 weeks ago (08/02/2017)

It was very relaxing such a beautiful cottage and the scenery landscapes were stunning.

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Reception





4 / 5.0
Price





4 / 5.0
By Sree N.
Leisure traveler
30-39 years
2 weeks ago (07/02/2017)

Very quiet and peaceful. Wood burning stove was an excellent addition. Our boiler was noisy, but that's just a maintenance issue. Kitchen was well equipped. Animals in the nearby fields made the day for my daughter. thank you. We would be looking to come back.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





5 / 5.0
By Anthony C.
Leisure traveler
30-39 years
3 weeks ago (03/02/2017)

It was good,but on the Friday night myself and my wife went out for the day and came back to our cottage that night around 9pm and it was freezing in the cottage,for some reason or another the heating did not come on at all that night. I did send an email after we got home and I received a reply saying that there was a problem with the pump and it had been fixed since we left.That was the only negative thing about our experience

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Reception





5 / 5.0
Price





5 / 5.0
By Damian K.
Leisure traveler
40-49 years
2 months ago (09/01/2017)

Loved it, charmed by Co. Fermanagh and can't wait to visit again.

Dear Guest,

Thank you for choosing to stay at Belle Isle Castle & Private Island.

We are delighted you loved the experience at Belle Isle and that you are charmed by the Fermanagh Lakelands. It is great that you can't wait to visit us again.

It would be our pleasure to welcome you back to Belle Isle!

Kind Regards.
Room





4 / 5.0

Really clean, well laid out, well equipped, smoke from fireplace was a problem

Location





4 / 5.0

Not so much to do in winter, look forward to returning in summer

Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 months ago (09/01/2017)

what should have been a great experience completely ruined as a consequence of no hot water in my bathroom

Dear Guest,

We are extremely sorry that your experience was completely ruined as a consequence of having no hot water, we realise this is totally unacceptable and offer sincere apologies, which of course cannot rectify what occurred.
We sincerely apologise that we were unable to rectify the situation immediately, the reason for this was a faulty component within our wood pellet boiler which has since be rectified by the installer. Furthermore, to explain since the incident the Estate added significant additional hot water capacity as well as a brand new secondary back-up heating system. This was installed and commissioned mid-December and has been operating successfully since. This is just an explanation and not an excuse in any shape or form as this should not have happened.

If there is anything we can assist with further or you wish to discuss , please contact the Estate Manager direct at Belle Isle.

Once again sincere apologies.
Room





2 / 5.0

no hot water for three days

Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 months ago (09/01/2017)

We had a lovely time at Belle Isle and are returning again later in the year.

Dear Guest,

Thank you for choosing to stay at Belle Isle Castle & Private Island.

We are delighted you enjoyed your experience at Belle Isle so much that you have booked a return visit!

It would be our pleasure to welcome you back once again!

Kind Regards.
Room





5 / 5.0

Perfect accommodation. Everything you could need for your stay available.

Location





4 / 5.0

lovely setting

Cleanliness





5 / 5.0

Everything was spotless when we arrived

Reception





5 / 5.0

Very welcoming.

Price





5 / 5.0

Brilliant value for money

By Mrs y.
Leisure traveler
50-59 years
2 months ago (09/01/2017)

Really enjoyable - a place to retreat to when you need to escape the hustle and bustle of every day life!

Dear Guest,

Thank you for choosing to stay at Belle Isle Courtyards, Cottages & Coach Houses.

We are delighted your experience at Belle Isle was really enjoyable. It is fabulous to hear you discovered the peace & tranquility of the private island location where you can escape the hustle and bustle of every day life without doubt.

It would be our pleasure to welcome you back to Belle Isle.

Kind Regards.
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





5 / 5.0
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