Notre indice de satisfaction client
84%

"Excellent"

Basé sur 1.301 avis sur 16 portail(s)
De Anonyme
Loisirs
50-59 ans
il y a 3 ans (11/06/2013)

Je considere l'Hotel acceptable mais manque de professionnalisme surtout cote employes

Rapport qualité/prix





4 / 5,0
Chambre





4 / 5,0
Localisation





5 / 5,0
Propreté





5 / 5,0
Service





2 / 5,0
Petit-déjeuner





2 / 5,0
Restaurant





4 / 5,0
De Seniors from Alberta, C.
Loisirs
70-79 ans
il y a 3 ans (15/05/2013)

Very pleasant.

Rapport qualité/prix





4 / 5,0

A little more expensive than quoted elsewhere, but well worth it

Chambre





5 / 5,0

We had a second floor room with a small balcony overlooking the garden, pool and with a view of the mountains - just perfect! Also very quiet.

Localisation





5 / 5,0

Since we arrived by train this was very convenient, being just across the street. A shuttle bus running every 10 minutes took us height to the grotto.

Propreté





5 / 5,0
Service





4 / 5,0

In general helpful and friendly; however they forgot our wake up call on our last morning.

Restaurant





5 / 5,0

Very good meals

De Lisa
Loisirs
20-29 ans
il y a 3 ans (14/05/2013)

Bell'hotel, qualità-prezzo ottimale. Personale gentile.

Rapport qualité/prix





5 / 5,0
Chambre





5 / 5,0
Localisation





5 / 5,0
Propreté





5 / 5,0
Service





5 / 5,0
De Verhille G.
Loisirs
40-49 ans
il y a 3 ans (13/05/2013)

Nous sommes très content de notre séjour chez vous.

Rapport qualité/prix





5 / 5,0
Chambre





4 / 5,0
Localisation





4 / 5,0
Propreté





5 / 5,0
Service





5 / 5,0
Petit-déjeuner





4 / 5,0
Restaurant





4 / 5,0
De Barbara & D.
Loisirs
50-59 ans
il y a 3 ans (13/05/2013)

Excellent in every respectarticular thanks to yolanda and yourself

Rapport qualité/prix





5 / 5,0
Chambre





4 / 5,0
Localisation





4 / 5,0
Propreté





5 / 5,0
Service





5 / 5,0
Restaurant





5 / 5,0
De fralbertosst
Loisirs
40-49 ans
il y a 3 ans (13/05/2013)

A very nice and comfortable stay. Compliments to the staff of the restaurant and cleaning staff.

Rapport qualité/prix





5 / 5,0
Chambre





5 / 5,0
Localisation





5 / 5,0
Propreté





5 / 5,0
Service





5 / 5,0

Employees were very kind and corteous

Petit-déjeuner





3 / 5,0

Could have included more options and choices

Restaurant





4 / 5,0
De berthelot a.
Loisirs
50-59 ans
il y a 3 ans (11/05/2013)

excellent accueil restaurant très bon et agréable terrasse

Rapport qualité/prix





4 / 5,0
Chambre





4 / 5,0
Localisation





4 / 5,0
Propreté





5 / 5,0
Service





5 / 5,0
Petit-déjeuner





5 / 5,0
De Anonyme
Loisirs
50-59 ans
il y a 3 ans (06/05/2013)

Buono

Rapport qualité/prix





4 / 5,0
Chambre





5 / 5,0
Localisation





5 / 5,0
Propreté





4 / 5,0
Service





4 / 5,0
Petit-déjeuner





4 / 5,0
Restaurant





4 / 5,0
De Anne Jay Tan Juat J.
Loisirs
40-49 ans
il y a 3 ans (06/05/2013)

I was in Lourdes for religious reasons. The minute I touched down at the Airport, I felt good, and when I reached the Hotel, I was speechless because it is a beautiful, awsome & pleasant little Hotel,( Though compact,but you are like, you are driving a BMW). And the Staff are wonderful - Ms Yolanda, Mr Leon (Chinese guy) and Mr Paschal Martin, the General Manager :) I will be back for sure. C U guys soon ! Ms Jay Tan Juat Jong. Mr Paschal thank you for the hotel /airport transfers, but it is a bit costly.:)

Rapport qualité/prix





5 / 5,0

Price is good, but if you guys can have a promotion for regular guest, it will be wonderful.

Chambre





5 / 5,0

keep it up!

Localisation





5 / 5,0

is the best !

Propreté





5 / 5,0

keep it up with the excellent job !

Service





4 / 5,0

Can be better.

Petit-déjeuner





5 / 5,0

I like it simplicity - good quality/fresh food.

Restaurant





4 / 5,0
De Anonyme
Loisirs
60-69 ans
il y a 3 ans (05/05/2013)

je revienderais chez vous

Rapport qualité/prix





4 / 5,0
Chambre





4 / 5,0
Localisation





4 / 5,0
Propreté





5 / 5,0
Service





4 / 5,0
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