Best Western Plus Hôtel Mirabeau hotel logohotel logo
Our Customer Satisfaction Index
89%

"Excellent"

Based on 1,917 reviews across 9 portals
:
By Anonymous
Business travelers
50-59 years
Reviewed: 1 week ago (11/04/2019)
Date of experience: 04/2019

Marvellous. The staff were very professional and the room was excellent.

Hello,
I thank you very much for your great review.
We look forward to welcoming you in a near future.
Kind regards
Joris Barbotin
GM
Breakfast





80 %

The service and the presentation.

Room





100 %

The beautiful view. The comfort of the bed.

Location





100 %

Very close to the station and very quiet location.

Cleanliness





100 %

Spotless.

Staff friendliness





100 %

The charm and professionalism.

Price





80 %

A good price for the room

By Petre
Business travelers
60-69 years
Reviewed: 3 weeks ago (02/04/2019)
Date of experience: 03/2019

Unforgettable, really unforgettable.

Hello,
I thank you so much for your great comments.
We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
GM
Breakfast





100 %

Fresh and rich

Restaurant





100 %

Excellent Chef, excellent service

Room





100 %

Furniture

Location





100 %

Ideal

Cleanliness





100 %

Absolutely nothing to object

Staff friendliness





100 %

Natural, human and not artificial smiles. Always ready to help . Outstanding service !

Price





100 %

Really excellent value for the money paid. Not one cent asked by them above what they give to the guest.

By Canivet G.
Alone
60-69 years
Reviewed: 4 weeks ago (24/03/2019)
Date of experience: 03/2019

Très belle expérience . A refaire.

Bonjour,
Je vous remercie chaleureusement pour cette très belle évaluation.
Nous nous réjouissons de vous accueillir à nouveau au Mirabeau.
Bien à vous.
Joris Barbotin
GM
Room





100 %

Très confortable

Location





100 %

Bien situé à proximité des plus belles curiosités de Lausanne

Cleanliness





100 %

Impeccable

Staff friendliness





100 %

Trés professionnel

Price





80 %

Un peu cher

By Giovanni C.
Alone
50-59 years
Reviewed: 2 months ago (28/02/2019)
Date of experience: 02/2019

Sono un abituale frequentatore del Mirabeau, anche quando ho impegni o faccio visite a Ginevra o a Berna preferisco soggiornare nel vostro albergo e prendere il treno che mi porta in queste località. Complimenti per i 165 canali televisivi (tutti in chiaro), dei quali ben 14 in italiano. Non ho frequentato il ristorante, ma ritengo che l'offerta delle ostriche sia un'ottima idea. Eccellente anche la scelta delle orchidee per gli addobbi floreali. Forse il minibar per i BW Rewards dovrebbe essere reso gratuito.

Hello,
I thank you very much for your great review and for your loyalty.
We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
GM
Room





100 %

Per essere una singola era di metratura buona, con un bel bagno con balcone (303), ottime le tapparelle elettriche.

Breakfast





80 %

Buona qualità dei prodotti offerti.

Location





100 %

A due passi dalla stazione.

Cleanliness





80 %

Buona pulizia, avrei gradito un po' di bagnoschiuma in più.

Staff friendliness





100 %

Ottima reception.

Price





80 %

Li ritengo prezzi onesti.

By Davonshe G.
Business travelers
50-59 years
Reviewed: 2 months ago (22/02/2019)
Date of experience: 02/2019

I enjoyed my stay very much. Great staff!

Room





80 %
Breakfast





60 %
Location





60 %
Cleanliness





100 %
Staff friendliness





100 %
Price





60 %

Cost covered by another party.

By Simon
Group
30-39 years
Reviewed: 2 months ago (21/02/2019)
Date of experience: 02/2019

Agradable, tranquilo y como esperaba como siempre.

Room





80 %
Breakfast





60 %
Location





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





80 %
By Anonymous
Business travelers
60-69 years
Reviewed: 2 months ago (21/02/2019)
Date of experience: 02/2019

Mycket positivt, trevlig personal, bra läge och rent

Room





100 %

Rent och rymligt

Location





100 %

Nära vårt kontor och tågstation

Cleanliness





100 %
Staff friendliness





100 %
Price





80 %
By Anonymous
Business travelers
20-29 years
Reviewed: 2 months ago (08/02/2019)
Date of experience: 02/2019

Lovely hotel and great staff!!

Hello,
I would like to thank you for your great review.
We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
GM
Room





100 %
Breakfast





100 %
Location





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





80 %
By Ирина Н.
Business travelers
50-59 years
Reviewed: 3 months ago (23/01/2019)
Date of experience: 01/2019

Мне всё нравится в этом отеле.

Hello,
I would like to thank you for your great review.
Kind regards
Joris Barbotin
GM
Breakfast





100 %
Restaurant





100 %
Room





100 %
Location





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





100 %
By Anonymous
Business travelers
40-49 years
Reviewed: 3 months ago (18/01/2019)
Date of experience: 01/2019

Perfect as always !!

Hello,
I would like to thank you for your great review.
Kind regards
Joris Barbotin
GM
Room





100 %
Location





100 %
Cleanliness





100 %
Staff friendliness





100 %
Price





60 %
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