Public Reviews Score
89%

"Very satisfied"

Based on 10,373 reviews across 10 portals
:
By Carla Fuenzalida
Leisure travelers
50-59 years
Reviewed: 8 years ago (30/10/2017)
Date of experience: 10/2017

Excelente muy amables todo funciona

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (29/10/2017)
Date of experience: 10/2017

Muy buena! recomendable

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (29/10/2017)
Date of experience: 10/2017

La habitación muy pequeña y no muy limpia, polvo en el secador, grifo poco limpio, y el precio muy elevado para lo que encuentras

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (29/10/2017)
Date of experience: 10/2017

Hotel is located in Plaza Nueva area which is a city centre location with great proximity to restaurants and shops.

Walking distance to St Nicolas for sunset viewing and glimpses of Alhambra...

Room key was too heavy n bulky to be brought out ..
Hotel should upgrade to card key system ..

Dear Guest, We would like to thank you for your comment following your recent stay at the Hotel Casa del Capitel Nazari. We are pleased to know that you enjoyed the location, the help of our staff and the building itself. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.
We would like to apologise for all the inconveniences. I hope you will give us another opportunity to better serve you in a future. You ´ll have 20% discount if you reserve directly with the Hotel.
Consider this your home,
Customer Department Service
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (27/10/2017)
Date of experience: 10/2017

Delightful hotel with a lovely sense of dignity, fabulous location, quiet, wonderful ancient building, comfortable beds, could not have asked for more.

By Fabienne Rikers
Leisure travelers
40-49 years
Reviewed: 8 years ago (27/10/2017)
Date of experience: 10/2017

Great expirience on a beautiful place!

By Izzicupo
Leisure travelers
50-59 years
Reviewed: 8 years ago (26/10/2017)
Date of experience: 10/2017

Very pretty hotel, perfect location for sightseeing but also close to various restaurants. The staff was always friendly and helpful. We also enjoyed breakfast.

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (25/10/2017)
Date of experience: 10/2017

We would return to your hotel. The only caveat is that we would call in advance to confirm the location of the room.

Dear Guest,
First of all, we would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazari. We are delighted to know that you enjoyed the charm of the building , the location, the cleaning service and the staff hospitality.
We are sorry for your first night stay. I´ll promise that , in your next stay , I will take personally care of your next reservation.
I hope you will give us another opportunity to better serve you in a near future. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.
Best regards
Carolina Jiménez
Manager
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (25/10/2017)
Date of experience: 10/2017

Spezielles gut gelegenes Stadt-Hotel.Leider sind die Parkplätze relativ weit entfernt und das Hotel ist nur von dort mit dem Taxi erreichbar.Das Hotel ist ruhig und hat einen speziellen individuellen Charme

By Barthélemy
Leisure travelers
60-69 years
Reviewed: 8 years ago (24/10/2017)
Date of experience: 10/2017

Bon séjour dans cet hotel

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