Public Reviews Score
89%

"Very satisfied"

Based on 9,994 reviews across 9 portals
:
By PIETTE
Leisure travelers
50-59 years
Reviewed: 9 years ago (13/11/2016)
Date of experience: 11/2016

Premier séjour à Grenable, parfait !

By Juan
Leisure travelers
30-39 years
Reviewed: 9 years ago (13/11/2016)
Date of experience: 11/2016

Trato espectacular ......habitaciones regulares pero muy bien ubicado.

By Katrina
Leisure travelers
40-49 years
Reviewed: 9 years ago (12/11/2016)
Date of experience: 11/2016

Nice and warm

By Gary Sclar
Business
50-59 years
Reviewed: 9 years ago (11/11/2016)
Date of experience: 11/2016

Wonderful! Only complaint was that one morning the room had no water.

No Public Name
Business
40-49 years
Reviewed: 9 years ago (11/11/2016)
Date of experience: 11/2016

ha sido muy escasa dado que únicamente hemos estado una noche y hemos salido pronto del hotel, pero muy satisfactoria.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (10/11/2016)
Date of experience: 10/2016

Muy buena.

By cesbron marie laure
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/11/2016)
Date of experience: 10/2016

Très bons échanges par mail avant notre arrivée - beaucoup de renseignements pour la situation de l'hôtel et la réservation de notre visite à l'Alhambra. Très bien accueillis.
L'hôtel est bien situé , pas de bruits extérieurs mais la chambre 30 située en rez de chaussée ne nous a pas satisfaits en raison des bruits des chambres au dessus - il faudrait envisager des travaux pour la rendre agréable et améliorer la salle de bains en y mettant ne serait ce qu'une tablette pour poser les produits
Expérience quand même positive mais amélioration souhaitée

Dear Mr and Mrs Cesbron , First of all, we would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazari. We are really sorry for your stay. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. We are working the improve the soundproofing system of all the Hotel and the rooms. This bath is going to be reformed. I hope you could notice the improvement in you next stay. We would like to apologise one more time for all the inconvenience. I hope you will give us another opportunity to better serve you in a future. You ´ll have 20% discount if you reserve directly with the Hotel.
Consider this your home,
Best regards,

Carolina Jiménez,
Manager
No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (10/11/2016)
Date of experience: 11/2016

bonne

By Evelyne
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/11/2016)
Date of experience: 11/2016

Très bon séjour , personnel très impliqué et sympathique

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (10/11/2016)
Date of experience: 11/2016

Perfect location and charming hotel in beautiful historic building. Very friendly staff and convenient breakfast and afternoon coffee. Our room was lovely (most comfortable bed on our entire trip to Spain) and had everything we needed.

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