Public Reviews Score
89%

"Very satisfied"

Based on 9,994 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (02/11/2016)
Date of experience: 11/2016

My Buenaventura

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (01/11/2016)
Date of experience: 10/2016

Relaxing hotel with brilliant location

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (31/10/2016)
Date of experience: 10/2016

Besonderes und schönes Hotel mit freundlichem Personal.

By Albert Heywqard
Business
70-79 years
Reviewed: 9 years ago (31/10/2016)
Date of experience: 10/2016

Just Wonderful

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (30/10/2016)
Date of experience: 10/2016

Very disappointed. Our room was noisy, we felt the overall hotel was tired and we felt that the amount that we paid was too much for the room we were given.

Dear Mr Lemperis,
Thank you for your taking your time and for reviewing our Hotel.
We are sorry for your stay. I´ll promise that , in your next stay , I will take personally care of your next reservation.
I hope you will give us another opportunity to better serve you in a near future.
We are sorry to know that the room did not your expectation, we promise you that you´ll have a room in a higher floor with other orientation. Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers.
You ´ll have 20% discount if you reserve directly with the Hotel. Thanks once again for your comments and we hope to see you in a very short future.
Regards,

Carolina Jiménez,
Manager
By levy
Leisure travelers
40-49 years
Reviewed: 9 years ago (30/10/2016)
Date of experience: 10/2016

excellent sejour

By Deborah Lazarus
Leisure travelers
60-69 years
Reviewed: 9 years ago (30/10/2016)
Date of experience: 10/2016

We really enjoyed our stay in a lovely and historic building

By Suzanne Leonardi-Cattolica
Leisure travelers
70-79 years
Reviewed: 9 years ago (29/10/2016)
Date of experience: 10/2016

The tea service in the afternoon was very appreciated. The hotel and staff were wonderful. Only unavoidable problem was the sewer smell in the bathroom. Suspect it is a result of being in the older part of the city.

Dear Guest,
Thank you for your taking your time and for reviewing our Hotel. We are delighted to know that your stay with us was pleasant and enjoyable. Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers. The sewer smell in the bathroom has been inspected . Thanks once again for your comments and we hope to see you in a very short future.
Best regards,
Carolina Jiménez, Manager
No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (27/10/2016)
Date of experience: 10/2016

Un hôtel très bien situé, aménagé avec goût dans une ancienne maison de maître, avec un accueil chaleureux et un personnel du plus aimable.
Le petit-déjeuner y est particulièrement bien soigné, à commencer avec la délicieuse salade de fruits.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (26/10/2016)
Date of experience: 10/2016

Très bel hôtel
Bâtiment remarquable
Thé très apprécié

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