Public Reviews Score
89%

"Very satisfied"

Based on 10,382 reviews across 10 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (30/09/2016)
Date of experience: 09/2016

Schönes hotel mit ambiente, direkt in der altstadt. Alles erreichbar. Gute Matratzen.

By Brittany Warren
Leisure travelers
30-39 years
Reviewed: 10 years ago (29/09/2016)
Date of experience: 09/2016

Our overall experience was just okay. The staff were extremely friendly and helpful. The exterior and hotel common areas were incredibly charming and an excellent reflection of the beauty of Granada's Albaicin. The room on the other hand was a major disappointment. The lack of privacy, the dated furnishings (and climate control), and the lack of usable surfaces made our stay quite uncomfortable. For this reason, I would unfortunately not recommend this hotel to anyone for risk of having a similar experience with their room.

By D. Muellerleile
Leisure travelers
60-69 years
Reviewed: 10 years ago (29/09/2016)
Date of experience: 09/2016

The price and location are good, but you should not advertise that you have Wi-Fi service when, in fact, there is no wifi service in the rooms....only in the lobby and the restaurant. To make matters worse, when we checked in and asked for the Wi-Fi password we were not told that service was unavailable in the room. Only after we made multiple attempts to log in and then went back to the front desk ere we told that wifi was not available in the rooms. Even worse was the fact that there as absolutely no hot water in the room. When we checked out, several folks checking out at the same time said they did not have hot water in their room either. This is NOT a three star hotel

Dear Mr MUELLERLEILE,

First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay.
I´m really sorry to know that our Hotel Casa Capitel Nazari didn´t meet your expectations.
We are astonished to read your comments because our Hotel has wifi service in all the building, included rooms and courtyards.
Referring to the hot water in the bath , we are surprised because we have hot water in all our rooms and these days we have no problem with this.
Our Hotel has no restaurant... only breakfast room.
We´ll be pleased to know if your comments are about Casa Capitel Nazari or another hotel.
You ´ll always be welcomed .
We would like to thank you once again for your time .
Best regards
Carolina Jiménez, Manager
By Nina
Leisure travelers
70-79 years
Reviewed: 10 years ago (28/09/2016)
Date of experience: 09/2016

Very nice. Loved thevery afternoon tea. Nice place to meet people.

No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (28/09/2016)
Date of experience: 09/2016

Excellent . Location was really near to everything , staff were really helpful , I would definately go again

By Darrel hundley
Leisure travelers
60-69 years
Reviewed: 10 years ago (27/09/2016)
Date of experience: 09/2016

very nice place

By Lucretia Giese
Leisure travelers
70-79 years
Reviewed: 10 years ago (26/09/2016)
Date of experience: 09/2016

We enjoyed our stay with you very much.

By Samantha A.
Leisure travelers
20-29 years
Reviewed: 10 years ago (26/09/2016)
Date of experience: 09/2016

Lovely hotel with very attentive and friendly staff. We thank them sincerely for putting together a beautiful romance package in our room for our honeymoon treat and for helping us secure Alhambra tickets at a time when they were all sold out. Thank you!

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (25/09/2016)
Date of experience: 09/2016

It was really a really good experience staying at your hotel. It made my Granada experience even greater. I booked two other nights in another venue and I regret it.

By jeongyong
Leisure travelers
20-29 years
Reviewed: 10 years ago (24/09/2016)
Date of experience: 09/2016

very good place

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