Public Reviews Score
89%

"Very satisfied"

Based on 10,384 reviews across 10 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (05/07/2016)
Date of experience: 07/2016

I woul recommend as a good hotel for tourists on a tight budget.

Dear Guest, We would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazari. We are pleased to know that you enjoyed the location, the breakfast and the building itself. The Air conditioning of your room has been inspected after receiving your review, now is absolutely fine. We would like to apologise one more time for this inconvenience, if we had known, we could have moved to other room. Thanks once again for your comments, and we hope to see you in a very short future,
Best regards, Carolina Jiménez , Manager
By Baixas
Leisure travelers
60-69 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Entretien de l'hôtel insuffisant: prises électriques branlantes, huisserie ne fermant pas.
Amabilité de l'accueil mais compétence limitée et manque de préparation des arrivées (entrées Alhambra)
Conditions du petit dejeuner inacceptables , dans le noir et absence de chauffage des plats qui se servent chaud (œufs brouillés froids)

Monsieur,

Mercie pour l'évaluation.
Nous sommes sincérement désolés de tout ce que vous dites sur le installations.
Je parle immédiatement avec le responsable de la maintenance car il est inacceptable dans notre hôtel.
Et bien sûr, je prends les mesures pour s'assurer que cela ne se reproduise.
Nous vous accordons une remise de 15% à vous et a vôtre Famille ou amis sur un prochain séjour.
Sachez que je veillerez personellement que votre réservation et votre séjour soit à la hauteur de nos services.
Je vous présente de nouveaux mes excuses les plus sincères.

Recevez mes salutations les plus distinguées.
Carolina Jiménez,
Manager
By Teresa C. de Madrid
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Buena, sobre todo por la gran profesionalidad de todos sus empleados.

By dianna
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 06/2016

Excellent location

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 07/2016

Great hotel in a fantastic location.

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (04/07/2016)
Date of experience: 07/2016

Hotel pintoresco y relajado. Servicios y personal de gran calidad.

By Maura
Leisure travelers
40-49 years
Reviewed: 10 years ago (03/07/2016)
Date of experience: 07/2016

Un esperienza davvero unica in un autentico stabile in stile arabo tutto in legno con diversi patii dove rilassarsi.Situato nel quartiere dell Albacin in pieno centro dove a piedi si possono raggiungere sia la cattedrale che il mirador di San Nicola.Con il bus C3 in 10 minuti si arriva comodamente all Alambra.Stanza non molto grande ma funzionale e pulita.Vicino ci sono bar e ristoranti di vari tipi e per tutti i gusti.Rossita la ragazza della reception e' stata gentilissima e ci ha aiutate a comprare i biglietti per l alambra e per il bus per Cordova.

By Andy K
Leisure travelers
60-69 years
Reviewed: 10 years ago (03/07/2016)
Date of experience: 06/2016

Very good indeed. A long stay might be a bit difficult because of room size but 2 days we were there was fine. Staff were lovely, warm and friendly as well as helpful.

By Ana
Leisure travelers
40-49 years
Reviewed: 10 years ago (03/07/2016)
Date of experience: 07/2016

Pasamos una estancia muy agradable. Pudimos dejar las maletas después de las 12 sin cargo alguno.

By Dan Plaster
Leisure travelers
50-59 years
Reviewed: 10 years ago (02/07/2016)
Date of experience: 06/2016

Great place. Lots of little court yards and places to hang out. Nice and quiet and the staff is very helpful.

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