Public Reviews Score
89%

"Very satisfied"

Based on 10,384 reviews across 10 portals
:
By Montse
Leisure travelers
30-39 years
Reviewed: 10 years ago (18/06/2016)
Date of experience: 06/2016

En general buena, pero la habitación no cumplió las expectativas de las fotos.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (17/06/2016)
Date of experience: 06/2016

Overall excellent a few little points like shower caps and body lotion would be nice touches.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (16/06/2016)
Date of experience: 06/2016

It was good.

No Public Name
Business
30-39 years
Reviewed: 10 years ago (16/06/2016)
Date of experience: 06/2016

Mi experiencia ha sido muy satisfactoria. El hotel hace honor a su denominación de hotel con encanto. Muy bien situado, las habitaciones superiores son preciosas y el personal extremadamente amable.

No Public Name
Leisure travelers
70-79 years
Reviewed: 10 years ago (16/06/2016)
Date of experience: 06/2016

We enjoyed our stay in your hotel and city.

By Cory Bellus
Leisure travelers
30-39 years
Reviewed: 10 years ago (15/06/2016)
Date of experience: 05/2016

Loved the hotel and location - loved the courtyard - However the air conditioning did not work and they kept trying to fix it - very disappointed with this

Dear Guest, First of all, we would like to thank you for your comment following your recent Stay at the Hotel casa Capitel Nazarí. We are pleased to know that you enjoyed the location in the center of the city. We would like to apologise one more time for the inconvenience with the air conditioning. We have changed the machine and now is working fine.
I hope you will give us another opportunity to better serve you in a future. You ´ll have 15% discount if you reserve directly with the Hotel.
Consider this your home,

Carolina Jiménez

Manageress
By Jim Toews
Leisure travelers
70-79 years
Reviewed: 10 years ago (15/06/2016)
Date of experience: 05/2016

I very much enjoyed staying at the guest house. The court yard with the rooms surrounding it made the layout of the house very unique and pleasant. I would gladly come again to stay there and would recommend it to everyone who prefers to stay in places with character and history. The staff were very friendly and helpful.
The instructions provided to get to the parking lot were helpful. However I walked from the parking lot to the hotel and instructions for walking there would have been helpful as well. I didn't realize there would be signs for the hotel placed at the stairs and wasn't watching for it. I missed the hotel turn off several times until I finally looked up and saw the sign.

Dear Guest,
Thank you for your taking your time and for reviewing our Hotel. We are delighted to know that your stay with us was pleasant and enjoyable. Consider this your home. Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers. Thanks once again and we hope to see you in a very short future Best regards,
Carolina Jiménez

Manageress
No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (14/06/2016)
Date of experience: 06/2016

Parfaite

Cher Monsieur, Nous voudrions vous remercier avant tout pour votre commentaire et votre évaluation suite à votre séjour á l´Hôtel Casa Capitel Nazarí . Nous serons enchantés de pouvoir vous recevoir de nouveau dans notre établissement.
Cordialement,
Carolina Jiménez

Directeur
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (14/06/2016)
Date of experience: 06/2016

It was fine. Staff were very helpful

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (14/06/2016)
Date of experience: 06/2016

旅館裝潢很有特色小中庭很美麗
櫃檯人員親切

Dear Guest, We would like to thank you for your comment following your recent Stay at the Hotel Casa Capitel Nazarí We are pleased to know that you enjoyed the location, the atmosphere and the building itself. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. Thanks once again for your comments and we hope to see you in a very short future Best regards,
Carolina Jiménez

Manageress
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