Public Reviews Score
89%

"Very satisfied"

Based on 10,053 reviews across 9 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (29/06/2015)
Date of experience: 06/2015

Hotel bien situé

By Chris
Leisure travelers
30-39 years
Reviewed: 11 years ago (29/06/2015)
Date of experience: 06/2015

Excellent

No Public Name
Leisure travelers
30-39 years
Reviewed: 11 years ago (29/06/2015)
Date of experience: 06/2015

Buenas,

Bien ubicado, edificio histórico muy bonito.... Pero un fallo en la gestión, o los empleados están muy cansados y aburridos de la rutina, o bien les falta formación. Muy amables en general..... pero las explicaciones muy breves y sin referencias para orientar! !

El desayuno...10€ por zumos de tetrabrick en jarras de cristal... Jamón de una franquicia que no vamos a nombrar.... y bollería industrial... los huevos estaban fríos y el pan un poco seco y duro...
un poco de orden en los folletos... se trata de atraer al turista para que vuelva, están todos apilados unos al lado de otros.... facilita un poco el sistema de información! Recomendaciones....
Pero en general bien! Un 6/10, porque todo no se puede pedir... pero un poco caro para el potencial del lugar y los servicios prestados...

Saludos

By Liliana
Leisure travelers
50-59 years
Reviewed: 11 years ago (28/06/2015)
Date of experience: 06/2015

Muy buena

By Tracy
Leisure travelers
50-59 years
Reviewed: 11 years ago (27/06/2015)
Date of experience: 06/2015

Beautiful hotel in best location!

No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (26/06/2015)
Date of experience: 06/2015

Very good

By CHRISTIDES
Leisure travelers
60-69 years
Reviewed: 11 years ago (24/06/2015)
Date of experience: 06/2015

Notre séjour dans votre hôtel a été très agréable, malgré les petits points à améliorer, en grande partie grâce à la qualité de l'accueil et du service.
Loréna et Rocia sont très professionnelles, attentionnées avec les clients et soucieuses de satisfaire leurs attentes.
Loréna nous a donné de super adresses de restaurants.
La possibilité d'échanger en français est un plus indéniable.

No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (23/06/2015)
Date of experience: 06/2015

Originally we were given the smallest room in the hotel. It was very hot and stuffy so we opened the window but then it was extremely noisy with disco music blaring from the square. We complained and the staff was very accomodating. They brought us a fan because the air conditioning was broken and agreed to move us to a different room the next night. The new room was much larger and had a small view of the Alhambra. The hotel is very old and tired and could use some updating. Also it would have been nice if they had hot water and coffee available for guests. The best parts about the hotel were the staff and the location.

Dear Guest,
Thank you for your review and for your comprehension about the problem with the air conditioned. The new room that we gave you was a superior room as compensation free of extra charge. The hotel is from the XVI century and it was renovated just two years ago. We have a free coffee and tea service from 16.30 to 19.30 h and breakfast (with coffee and tea) from 7.30 to 10.30 . The rest of the day you can ask tea or coffee but it is not free of charge. However, we gave you four times the hot water out the standard timetable free of charge.
Consider Casa del Capitel Nazari your home.
The Management
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (22/06/2015)
Date of experience: 06/2015

Muy Satisfactoria . Viajamos con un bebe y fue todo de nuestro agrado. Hotel muy tranquilo bien ubicado y trato excelente . El personal fue muy amable y profesional.

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (22/06/2015)
Date of experience: 06/2015

Emphelenswert

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