Public Reviews Score
89%

"Very satisfied"

Based on 10,055 reviews across 9 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (21/10/2014)
Date of experience: 10/2014

Fantastic location for Alhambra and cafes around Plaza Neuva and Ana.

Extremely old building in keeping with the local architecture and history.

Reception staff were superb, very friendly and helpful.

Rooms were quite basic and lacked some storage space for those staying more than 2/3 days. You do have to get used to the noise of the plumbing which in our room was quite loud at times.

No Public Name
Leisure travelers
50-59 years
Reviewed: 11 years ago (20/10/2014)
Date of experience: 10/2014

Bastante bien en general. Tuvimos problemas con 2 de las habitaciones y fue solucionado de manera rápida y eficaz por el personal de recepción (merecen un 10). No obstante, como queja me gustaría añadir que en la reserva indiqué que queríamos almohadas de visco y no las tuvimos y que mencioné tanto en la reserva previa telefónica como durante la estancia que nos casabamos el sábado y no hubo ningún solo detalle por parte del hotel, al contrario de lo que pone en su página web...

No Public Name
Leisure travelers
30-39 years
Reviewed: 11 years ago (20/10/2014)
Date of experience: 10/2014

A recommander sauf si on cherche le calme et la tranquillité.

By ROMAN Pascal
Leisure travelers
50-59 years
Reviewed: 11 years ago (19/10/2014)
Date of experience: 10/2014

une très bonne expérience

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (18/10/2014)
Date of experience: 10/2014

We enjoyed our visit to Granada immensely and the experience at the hotel contributed to the overall quality of our tine there.

No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (17/10/2014)
Date of experience: 10/2014

This is a little jewel of a hotel. Walking through that heavy wooden door feels like a walk back in time. The rooms are lovely and maintain a period feel without the mustiness or smell. The staff are very friendly and helpful.

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (17/10/2014)
Date of experience: 10/2014

Problème de non insonorisation des murs de la chambre : On entend tous les bruits des chambres voisines : Soupirs, brossage des dents, eau (bain, robinets), rasoir électrique, comme si dans notre chambre.
Petit déjeuner moyen dans salle trop petite et avec personnel tardif

No Public Name
Leisure travelers
60-69 years
Reviewed: 11 years ago (16/10/2014)
Date of experience: 10/2014

Excelente ubicacion y entorno. personal muy eficiente y agradable

No Public Name
Leisure travelers
70-79 years
Reviewed: 11 years ago (16/10/2014)
Date of experience: 10/2014

The hotel is absolutely charming and has been well restored.
The location could not be better except for the hike up the hill in the pouring rain with suitcases.
Walls were so thin conversations, showers, loo flushing etc. could all be Heard quite clearly.

Dear Guest,

We are grateful for your comment following your recent stay at Casa del Capitel Nazarí.

However we were sorry to read that we did not meet your expectations.

Regarding the problem with the noise, we’ll try to improve our facilities to prevent reoccurrence.

Respect to come loaded with suitcases, We offer our guests who take a taxi from the parking agreed to the hotel free of charge, This information is send it by email the day that you made the booking, as we have been able to confirm with your email.

I hope you can visit us again
Consider this your home.

The Management.
No Public Name
Leisure travelers
40-49 years
Reviewed: 11 years ago (15/10/2014)
Date of experience: 09/2014

A fantastic hotel in a fantastic location. The family suite was spacious and beautiful.

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