No Public Name
Leisure travelers
40-49 years
Reviewed:
12 years ago
(06/05/2014)
Date of experience:
05/2014
By Eric
Leisure travelers
50-59 years
Reviewed:
12 years ago
(05/05/2014)
Date of experience:
05/2014
No Public Name
Leisure travelers
40-49 years
Reviewed:
12 years ago
(04/05/2014)
Date of experience:
04/2014
No Public Name
Leisure travelers
50-59 years
Reviewed:
12 years ago
(03/05/2014)
Date of experience:
05/2014
No Public Name
Leisure travelers
30-39 years
Reviewed:
12 years ago
(29/04/2014)
Date of experience:
04/2014
By Catherien Carlo
Leisure travelers
60-69 years
Reviewed:
12 years ago
(29/04/2014)
Date of experience:
04/2014
No Public Name
Leisure travelers
50-59 years
Reviewed:
12 years ago
(27/04/2014)
Date of experience:
04/2014
By Anselmi
Leisure travelers
40-49 years
Reviewed:
12 years ago
(27/04/2014)
Date of experience:
04/2014
By Maen ajlyakin
Leisure travelers
50-59 years
Reviewed:
12 years ago
(26/04/2014)
Date of experience:
04/2014
No Public Name
Leisure travelers
50-59 years
Reviewed:
12 years ago
(26/04/2014)
Date of experience:
04/2014
would suggest it to friends
Thank your for your review.
Regarding the problem with the cleaning of the rooms, I'm totally embarrassed. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service.
Regarding the Alhambra tickets, I think there was a misunderstanding. At your check in the receptionist explained you that Alhambra was full but she would report you if she was getting the tickets. As she didn't get the tickets she didn't tell.
We will try explain better next time.
Thank you for your comprehension and I hope see yoy very soon again.