Public Reviews Score
89%

"Very satisfied"

Based on 10,055 reviews across 9 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 12 years ago (30/09/2013)
Date of experience: 09/2013

Agradecidos al personal atentos y profesionales

By Granadinos en Cataluña
Leisure travelers
40-49 years
Reviewed: 12 years ago (29/09/2013)
Date of experience: 09/2013

Tanto las instalaciones como la gente son todos excelentes.

No Public Name
Leisure travelers
20-29 years
Reviewed: 12 years ago (28/09/2013)
Date of experience: 09/2013

Sehr ansprechende Zimmer in einem ehemaligen Palacio, das Personal extrem freundlich und zuvorkommend!

By SierraNevadans
Leisure travelers
70-79 years
Reviewed: 12 years ago (27/09/2013)
Date of experience: 09/2013

We really loved the Spanish ambiance; it was definitely not a "cookie cutter" hotel (one that you could find anywhere in any city)

By GaryB
Leisure travelers
60-69 years
Reviewed: 12 years ago (26/09/2013)
Date of experience: 09/2013

Excellent . Loved the rooftop terrace that was part odour room. Great view of Alhambra

No Public Name
Leisure travelers
50-59 years
Reviewed: 12 years ago (25/09/2013)
Date of experience: 09/2013

Rocio the receptionist was very helpful and charming. She was the only highlight of our stay. We were most disappointed with the quality of our accommodation. Room 14 is really a balcony with a wooden partition. We therefore were unable to sleep all night, as we could hear returning guests, doorbells, doors opening and closing, the phone ringing and conversations on reception late at night and early morning etc etc. A basic requirement for a hotel room should surely be four walls to keep the noise out! We believe you should not be renting this room out in its current state; it is not suitable for use as a hotel room and certainly does not meet your standards as stated in your publicity material. Our experience was certainly not value for money and has made our holiday much less enjoyable.

By Nict
Leisure travelers
30-39 years
Reviewed: 12 years ago (25/09/2013)
Date of experience: 09/2013

Bien, ha sido cómoda.

No Public Name
Leisure travelers
30-39 years
Reviewed: 12 years ago (25/09/2013)
Date of experience: 09/2013

We were warmly welcomed from the heat of the streets into the cool marbled reception and courtyard. We had a delightful room overlooking the central open courtyard. Bathroom a little small and dated but adequate for our stay. Complimentary afternoon tea or coffee was a welcome surprise. Great central location and would definitely recommend a stay here.

No Public Name
Leisure travelers
60-69 years
Reviewed: 12 years ago (25/09/2013)
Date of experience: 09/2013

Great hotel. Wonderful, helpful staff in the best location. Totally enjoyed my stay.

By Andy T
Leisure travelers
50-59 years
Reviewed: 12 years ago (25/09/2013)
Date of experience: 09/2013

The front desk desk staff was always very courteous and helpful in meeting all our needs. The location is fantastic and the rooms are lovely. Highly recommended!

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