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Our Customer Satisfaction Index
83%

"Excellent"

Based on 4,482 reviews across 7 portals
:
By Anonymous
Business
50-59 years
Reviewed: 6 months ago (13/02/2019)
Date of experience: 01/2019

The stay was just about bearable

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. “My name is Philip Marczak and I am the General Manager. If you’d like to discuss this further, please contact me at info@castlefield-hotel.co.uk.
Regards
Philip Marczak
General Manager
By Anonymous
Business
30-39 years
Reviewed: 7 months ago (06/02/2019)
Date of experience: 01/2019

Not the best. I stayed with you before but I’m not sure if I choose you next tine after the toilet incident.... sorry

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. “My name is Philip Marczak and I am the General Manager. If you’d like to discuss this further, please contact me at info@castlefield-hotel.co.uk.
Regards
Philip Marczak
General Manager
By Anonymous
Business
20-29 years
Reviewed: 7 months ago (06/02/2019)
Date of experience: 01/2019

the hotel was nice enough, but the reason for my stay was i needed somewhere to sleep before an important event. My nights sleep was terrible due to the heat and the bloody shower turning itself on.

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. “My name is Philip Marczak and I am the General Manager. If you’d like to discuss this further, please contact me at info@castlefield-hotel.co.uk.
Regards
Philip Marczak
General Manager
By Anonymous
Business
40-49 years
Reviewed: 7 months ago (06/02/2019)
Date of experience: 01/2019

A very good experience and certainly a hotel I will always consider first when staying in Manchester.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Business
40-49 years
Reviewed: 7 months ago (06/02/2019)
Date of experience: 01/2019

Perfect for an overnight stay.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Friends
70-79 years
Reviewed: 7 months ago (04/02/2019)
Date of experience: 01/2019

I did not like being charged a lot for my dog other wise good but wont stay there again if I have to pay a lot for my dog and nobdy with dogs will not as well

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Business
40-49 years
Reviewed: 7 months ago (04/02/2019)
Date of experience: 01/2019

It was ok if we came again we would want a different room, also we had asked for drinks and biscuits to be supplied and when we asked we got told it's self service, not that we are above helping ourselves, just presumed that when you order drinks to be served in the room, they never arrived, we had to go and ask. On the whole it served the purpose of the day but would not have that room again

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Couple
50-59 years
Reviewed: 7 months ago (03/02/2019)
Date of experience: 01/2019

enjoyable and relaxing

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Alone
70-79 years
Reviewed: 7 months ago (03/02/2019)
Date of experience: 01/2019

Quite simply I would not stay anywhere else as I am used to the friendly reception that I always receive.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
By Anonymous
Couple
60-69 years
Reviewed: 7 months ago (02/02/2019)
Date of experience: 01/2019

We enjoyed our stay at this hotel and found it very convenient for the things we wanted to do. Good breakfasts set us up for the day. One downside was the fact that the only way to control the room temperature was to open a window and as we faced Liverpool Road this meant we were disturbed by traffic noise.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
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