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Our Customer Satisfaction Index
83%

"Excellent"

Based on 3,977 reviews across 9 portals
:
By Anonymous
Couple
50-59 years
Reviewed: 6 days ago (08/12/2018)
Date of experience: 12/2018

Great location. Lovely staff, simple, smart rooms with good wifi. Perfect for a Manchester city centre break.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Value for money





3 / 5.0

The towels in the room had a bit of a smell.

By Natalia G.
Couple
20-29 years
Reviewed: 6 days ago (08/12/2018)
Date of experience: 12/2018

The location was great and the room size was fantastic however as it’s next to a train track, it was very noisy and had difficulty sleeping. There were stray hairs found in the bathrooms (sink and bath) but overall a reasonably good stay.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0
Room





5 / 5.0
Cleanliness





2 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
By Anonymous
Family
60-69 years
Reviewed: 6 days ago (08/12/2018)
Date of experience: 12/2018

Convenient location, clean spacious room. Staff friendly and helpful.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
By Anonymous
Friends
50-59 years
Reviewed: 6 days ago (08/12/2018)
Date of experience: 12/2018

Excellent stay will definitely stay again

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
By Anonymous
Family
50-59 years
Reviewed: 1 week ago (05/12/2018)
Date of experience: 12/2018

Rien à redire pour une nuit.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





4 / 5.0
Room





5 / 5.0

Ok

Cleanliness





5 / 5.0

Ok

Staff friendliness





5 / 5.0
Value for money





4 / 5.0
By Anonymous
Couple
60-69 years
Reviewed: 1 week ago (04/12/2018)
Date of experience: 12/2018

Convenience was best aspect, otherwise unlikely to choose again. Muzak in foyer/restaurant was overpowering and unpleasant

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. “My name is Philip Marczak and I am the General Manager. If you’d like to discuss this further, please contact me at info@castlefield-hotel.co.uk.
Regards
Philip Marczak
General Manager
Location





4 / 5.0

very handy for the MOSI and the city centre in general

Room





4 / 5.0

Spacious and generally well equipped - good to have bath and shower

Cleanliness





4 / 5.0
Staff friendliness





3 / 5.0

Less offhand

Value for money





3 / 5.0

better breakfast, cheaper parking, better duvets

By James D.
Couple
30-39 years
Reviewed: 1 week ago (04/12/2018)
Date of experience: 12/2018

Absolutely cracking, I would return if I come back to Manchester.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0

It's right on the edge of the city centre cant complain with that.

Room





5 / 5.0

It's a nice size and clean, comfy ish bed.

Cleanliness





5 / 5.0

I never saw any issues.

Staff friendliness





5 / 5.0

Very friendly and very helpful.

Value for money





5 / 5.0

Placement, parking, sauna and gym what's not to like.

By Anonymous
Friends
30-39 years
Reviewed: 1 week ago (04/12/2018)
Date of experience: 12/2018

buen lugar buena atencion

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
By Kathleen s.
Business travelers
50-59 years
Reviewed: 1 week ago (04/12/2018)
Date of experience: 12/2018

Enjoyed our stay but the room was so hot I didn't sleep well and the street was very noisy so struggled with open windows too. Wish we had had time for a swim but was too busy.

Thanks for leaving a review. The team here at the Castlefield Hotel is thrilled to hear such good feedback, and we’re proud to be one of the best hotels in Manchester City Centre.

We hope to see you again soon and bring a friend!

Regards
Philip Marczak
General Manager
Location





5 / 5.0

A short walk from deansgate

Room





5 / 5.0

A large comfortable room

Cleanliness





4 / 5.0

The bottom of the bed was quite dirty

Staff friendliness





5 / 5.0

Very helpful

Value for money





5 / 5.0

Got what you paid for in a good location at a busy time of year

By James k.
Alone
40-49 years
Reviewed: 1 week ago (04/12/2018)
Date of experience: 12/2018

Okay but was too tired and time contrainevented me from complaining properly to the staff

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. “My name is Philip Marczak and I am the General Manager. If you’d like to discuss this further, please contact me at info@castlefield-hotel.co.uk.
Regards
Philip Marczak
General Manager
Location





4 / 5.0

Appeal of the location aesthetically close to where I was going

Room





2 / 5.0

Hoover the room. Plug socket near the bed.

Cleanliness





2 / 5.0

Room was badly cleaned and carpets looked like they haven’t been hoovered in weeks.

Staff friendliness





3 / 5.0

Not to be so blunt

Value for money





3 / 5.0

Clean the rooms

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