Castlefield Hotel hotel logohotel logo
Our Customer Satisfaction Index
80%

"Good"

Based on 2,614 reviews across 9 portals
:
By V T.
Leisure traveler
50-59 years
10 months ago (11/11/2016)

Hotel room very good although on first floor so near to the people below sitting out having their drinks. But with windows closed there was no noise. Car park facility a real bonus and was the main criteria for choosing this hotel over others. As travelling alone I didn't want to park in multi storey as some other hotels suggest. Great location and nice walks along canals seeing the other side of Manchester. Comfortable and welcoming for solo female traveller.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
By ian
Business traveler
30-39 years
11 months ago (07/11/2016)

Great customer service, nice rooms. Close to gym

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Kaj B J.
Leisure traveler
70-79 years
11 months ago (06/11/2016)

The service was good, miss Shannon fantastic, and the rest of the staff very helpful when my wife broke her angel. But the bathroom could be better, and you dont save the enrgy, like heating and water, as we are very much aware of in Denmark.

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





2 / 5.0
Staff friendliness





4 / 5.0
Value for money





3 / 5.0
Breakfast





3 / 5.0
Restaurant





4 / 5.0
Conference / Banquet





4 / 5.0
By Rob
Business traveler
50-59 years
11 months ago (01/11/2016)

Excellent location and room was spot on.

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





4 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





5 / 5.0
By CathB
Leisure traveler
40-49 years
11 months ago (30/10/2016)

Excellent - great location, brilliant rooms, friendly.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
By Carolyn M.
Leisure traveler
50-59 years
11 months ago (29/10/2016)

perfect for my daughters birthday, the room was a corner room with views of canal and a spectacular thunder and lightening storm which lasted some hours. Loved the way the windows were all around the room .

Room





5 / 5.0

fantastic room on the corner with windows at front and side so fab view

Location





4 / 5.0

nice view of canal

Cleanliness





5 / 5.0

very good

Staff friendliness





5 / 5.0

very good

Value for money





4 / 5.0

for the above average corner room it was good

Restaurant





5 / 5.0

enjoyed the food very much

Gym





5 / 5.0

lovely pool

By Anonymous
Leisure traveler
20-29 years
11 months ago (28/10/2016)

In general nice hotel, location is great! Problem: you could really hear other guests discuss their private matters... At night... Through walls and numerous Doors. So, the rooms were Far from being Sound proof. Service personell were always very friendly and eager to help. :)

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
20-29 years
11 months ago (27/10/2016)

Room was sufficient location excellent

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Staff friendliness





4 / 5.0
Value for money





3 / 5.0
Bar





2 / 5.0
By Anonymous
Business traveler
40-49 years
11 months ago (27/10/2016)

I had a great time at the Castlefield Hotel, the staff were friendly and helpful, the fitness facilities great, the room ok.

Room





4 / 5.0
Location





3 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





4 / 5.0
Value for money





3 / 5.0
Breakfast





4 / 5.0
Gym





5 / 5.0
By Jane F.
Leisure traveler
70-79 years
11 months ago (26/10/2016)

Excellent location but first impressions not that good..but all receptionist 's help excellent

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





4 / 5.0
Value for money





3 / 5.0
Breakfast





3 / 5.0
Restaurant





3 / 5.0
Bar





4 / 5.0
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