Castlefield Hotel hotel logohotel logo
Our Customer Satisfaction Index
83%

"Excellent"

Based on 72 reviews
:
By Anonymous
Leisure traveler
50-59 years
6 months ago (26/10/2016)

More attention to comfort in the room this would have improved our stay.

Room





3 / 5.0

lovely room, but only one chair, only one hand towel, no choice of pillow, poor internal sound insulation, curtains much too long. not enough hanging space for damp towels

Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





3 / 5.0
Restaurant





3 / 5.0

limited american style menu

Bar





3 / 5.0
Fitness / Sport





5 / 5.0

Great! A pity the pool closed at 18.00 on Sunday

By Milena S.
Leisure traveler
30-39 years
6 months ago (26/10/2016)

great, I really like it

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





3 / 5.0
Restaurant





3 / 5.0
Fitness / Sport





5 / 5.0
By Neil m.
Leisure traveler
50-59 years
6 months ago (25/10/2016)

Great location fab staff lovely room

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





4 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
6 months ago (25/10/2016)

The staff was very helpful and friendly. I would suggest that on warm sunny days you ask your cleaners to close the curtains as the room was boiling when we got it. Opening the windows later on at night wasn't good enough as there was a lot of noise from the people sitting outside drinking.

Room





4 / 5.0

You need to change the towels. They lost material and we were covered in red fluff after drying ourselves.

Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Business traveler
50-59 years
6 months ago (25/10/2016)

Enjoyable. Helpful staff. Good restaurants nearby

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





3 / 5.0
Bar





4 / 5.0
By Hopkinson
Business traveler
50-59 years
6 months ago (25/10/2016)

comfortable but lacked some finishing touches. Service and food good.

Room





3 / 5.0

Basic, It felt like it was being worked on, silicone sealer on towels,no water when we arrived. Second day we got cushions and a throw on the bed.

Location





4 / 5.0

Excellent for my needs.

Cleanliness





4 / 5.0
Service





4 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By Martin
Business traveler
50-59 years
6 months ago (25/10/2016)

Good, I have stayed here three times and will stay again when next in the area.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





4 / 5.0
Breakfast





3 / 5.0

The scrambled eggs seemed to be the powdered type, dry and hard. Bacon tasted a bit odd, seemed a bit cheap? I had the feeling that the food quality was not the best.

By Anonymous
Leisure traveler
60-69 years
6 months ago (25/10/2016)

Got locked out of our room for an hour due to a faulty lock and towels were frayed and not up to standard other than that a nice hotel

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0
Service





3 / 5.0
Price





3 / 5.0
By David S.
Leisure traveler
60-69 years
6 months ago (25/10/2016)

Very pleasant relaxing

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0

All staff/team members very friendly

Price





4 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Natalie
Leisure traveler
40-49 years
6 months ago (25/10/2016)

Pleasantly impressed. Last minute booking via booking.com tired but ticks lots of boxes for £. Not over fussy. Good for 1-2 nights if you're just staying here for room & gym etc.

Room





3 / 5.0

Requested quiet room & given 110 which was road side. Need plug sockets beside

Location





4 / 5.0

Liked Spinningfield area as quiet & off beaten track

Cleanliness





4 / 5.0

Didn't use room shower but room looked clean

Service





3 / 5.0

Reception effecient but not too clear on sports facility use not fining times & local services

Price





3 / 5.0

Paid £99 yet Park Inn night before £80 so didn't think extra £19 justified as hotel a little tired

Fitness / Sport





5 / 5.0

Facilities are awesome (yca) totally recommend for swimmers & gym goers. Not plush but great. Showers need upgrading

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