Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 30,982 reviews across 16 portals
:
No Public Name
Couple
40-49 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

Overall experience was lovely, beautiful building, great location, the breakfast let it down for me.
Beds were very comfortable, the restaurant of an evening was outstanding the food was delicious.

By Colin fish
Couple
60-69 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

We had an excellent time and will return to Budapest and stay at the hotel continental.

By simone
Couple
30-39 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Molto soddisfatto, personale molto accogliente,camera spaziose e colazione eccellente !

By Suzy Casey
Couple
40-49 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Very impressive hotel. Attentive staff and great service. Breakfast was fantastic and so much choice. Would definitely return. Thank you

By Brian
Couple
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Great hotel with a lovely breakfast. Staff also very good, would stay again.

By Thomas
Family
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Schönes Hotel, sehr guter Service der Rezeption, guter Service im Restaurant. Ausgezeichnetes Frühstück, sehr gutes Essen im Restaurant. Housekeeping macht sehr guten Job.
Hotel in guter Lage zu den öffentlichen Verkehrsmitteln.
Ich kann das Hotel gern weiterempfehlen.

By Alexis P.
Alone
40-49 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Very good impression of my trip. Very polite and pleasant people , live piano music at the evening, relaxed and friendly place. Good management of the hotel (forget nothing, know everyone)

By Revcolevschi
Family
<20 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

I chose this hotel because it looked beautiful and offered a pool and spa included with the stay. It was actually above my usual budget, but I decided to make the extra effort because the facilities seemed worth it.

However, when I arrived, I was informed at check-in that the pool and spa were closed for two weeks. This was extremely disappointing, especially since these amenities were the main reason I booked the hotel. My reservation confirmation still states that the spa is included and offers unlimited access.

When I expressed my disappointment at the reception desk, the staff member responded in a very aggressive and disrespectful way, telling me that I should “learn how to read.” Instead of apologizing or trying to find any solution, he simply dismissed the issue and spoke to me very poorly.

Apparently the closure was mentioned somewhere on the website, but it is hidden at the very bottom of the page, behind two expandable sections, in very small text with dates. It is absolutely not presented in a clear or visible way when making the reservation.

Overall, the experience was very disappointing. Not only were the main facilities unavailable, but the way I was spoken to at reception was completely unacceptable. A hotel at this level should at least treat guests with respect and transparency

Dear Guest,

Thank you for taking the time to share your feedback regarding your recent stay at Continental Hotel Budapest.

First and foremost, please accept our sincere apologies if the interaction at the reception desk left you with an unpleasant impression. Providing respectful and attentive service is extremely important to us, and we regret if the communication at that moment did not reflect the standard of hospitality we strive to deliver. Our colleague also offered the possibility to speak with a manager the following morning so that the matter could be discussed further.

Regarding the temporary closure of our wellness facilities, we fully understand how disappointing this may have been, especially if the pool and spa were important factors in your decision to choose our hotel. Renovation works can never take place at a perfectly convenient time; however, the comfort and long-term satisfaction of our guests remain our highest priorities.
The recent enhancement of our wellness area — including essential maintenance, the construction of a new sauna, and technical upgrades affecting both the indoor and rooftop pools — had been communicated on our website since 13 January as well as on major online reservation platforms such as Booking.com. As your reservation was made on 15 February through Booking.com, this information was already indicated on the platform at the time of booking. Nevertheless, we fully understand that guests staying during the renovation period may have felt disappointed, particularly if these facilities were a key reason for their visit.

While some services were temporarily limited, our fitness facilities and massage treatments remained available. We are also pleased to share that the renovation has now been successfully completed, and our renewed wellness area — including the expanded sauna and salt room — has been welcoming guests again since March 1.

Once again, please accept our apologies for any frustration caused during your stay. We sincerely hope that, despite this situation, you were able to enjoy some aspects of your time in Budapest, and we would be grateful for the opportunity to welcome you again in the future and provide the full experience our hotel strives to offer.

Best regards,
Zoltán Géher
General Manager
No Public Name
Friends
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Zeer aangenaam kader, heerlijk ontbijt en gedienstig personeel. Ik kom graag terug.

Geachte gast,

Hartelijk dank dat u de tijd heeft genomen om uw feedback te delen over uw recente verblijf in het Continental Hotel Budapest. We zijn blij te horen dat u genoten heeft van onze aangename omgeving, het heerlijke ontbijt en de behulpzaamheid van ons personeel. Het is fijn om te weten dat onze locatie en de nabijheid van het openbaar vervoer het verkennen van Boedapest voor u zo gemakkelijk hebben gemaakt.

We stellen uw opmerkingen over de kamer en de nabijheid van de rookruimte zeer op prijs. We begrijpen dat het af en toe voorkomende geluid op de gang en de wat hogere kamertemperatuur uw comfort mogelijk hebben beïnvloed. Nu het weer milder wordt, wordt onze centrale verwarming gedeeltelijk teruggeschroefd om een optimale balans in comfort te garanderen. We moedigen gasten altijd aan om eventuele klachten ter plaatse te melden. We staan altijd klaar om u direct te helpen, bijvoorbeeld door de verwarming aan te passen, ramen te openen, een ventilator te plaatsen of, indien beschikbaar, een stillere kamer aan te bieden.

Wat betreft het ontbijt, we zijn blij dat u van onze selectie heeft genoten.

Nogmaals hartelijk dank voor uw vriendelijke woorden en uw aanbeveling. We verwelkomen u graag opnieuw in het Continental Hotel Budapest en streven ernaar om u bij uw volgende bezoek een nog aangenamer en comfortabeler verblijf te bieden.

Hartelijke groeten,
Zoltán Geher
Algemeen directeur
By Matthias Hobler
Couple
40-49 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Es war eine sehr schöne Zeit in diesem Hotel. Das Personal und der Service war ausgezeichnet. Sehr zu empfehlen!

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, uns nach Ihrem Aufenthalt im Continental Hotel Budapest Ihr ausführliches Feedback mitzuteilen. Wir freuen uns sehr, dass Sie eine schöne Zeit bei uns verbracht haben.

Es ist besonders erfreulich zu hören, dass Sie unser Personal und unseren Service als exzellent empfunden haben und dass unsere Lage, der Zimmerkomfort, die Sauberkeit und das Preis-Leistungs-Verhältnis Ihre Erwartungen erfüllt haben. Ihre Bereitschaft, unser Hotel weiterzuempfehlen und uns in Zukunft wieder zu besuchen, bedeutet unserem gesamten Team sehr viel.

Wir schätzen auch Ihre konstruktiven Anmerkungen zum Frühstücksangebot sehr. Unser Team ist stets bemüht, individuelle Frühstückswünsche nach Möglichkeit zu erfüllen. Sollten Sie beispielsweise frisch gepressten Saft bevorzugen, bereiten wir diesen gerne auf Anfrage zu. Aufgrund der Größe des Hotels mit 280 Zimmern ist es uns jedoch nicht möglich, diese Option standardmäßig am Buffet anzubieten. Ihre Vorschläge zu den Würstchen, Säften und der Auswahl an Marmeladen und Aufstrichen haben wir an unser Küchenteam weitergeleitet, da wir uns kontinuierlich bemühen, das Frühstückserlebnis für unsere Gäste zu verbessern.

Vielen Dank nochmals für Ihre freundliche Empfehlung und Ihr wertvolles Feedback. Wir freuen uns sehr darauf, Sie bald wieder im Continental Hotel Budapest begrüßen zu dürfen und Ihnen einen weiteren angenehmen Aufenthalt in Budapest zu ermöglichen.

Mit freundlichen Grüßen, Zoltán Géher, Direktor General
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