Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 31,120 reviews across 16 portals
:
By Mr T
Business
30-39 years
Reviewed: 2 months ago (05/02/2026)
Date of experience: 02/2026

Why do you require a scan of your ID card? This is against European Union law. I will also report this to TripAdvisor and Booking.com.

Dear Guest,

Thank you for taking the time to share your feedback following your recent stay at Continental Hotel Budapest. We appreciate your openness and would like to address your concerns in a transparent and respectful manner.

First and foremost, we regret that your check-in and check-out experience did not meet your expectations and that this caused frustration during your visit. Please accept our sincere apologies for the inconvenience you experienced.

Regarding the request to scan your identification document, we would like to kindly clarify that this procedure is carried out in full compliance with Hungarian regulations, which require accommodation providers to register guest identification details through the official national guest registration system. This process is mandatory for all hotels in Hungary and is conducted in accordance with applicable European Union data protection laws, including GDPR. The collected data is transmitted securely and used solely for legal and registration purposes.
For your reference, detailed information about this regulation can be found on the official website here:
https://vizainfo.hu/en/accommodations

We regret that this legal requirement may not have been explained clearly enough at the time of your arrival. We fully understand how important transparency is when it comes to personal data, and your feedback highlights an area where we can improve our communication with guests.

We are pleased to note that you were satisfied with the room, location, cleanliness, and breakfast, and we appreciate you sharing these positive aspects as well.

Thank you once again for your feedback. While we are sorry that your overall experience did not meet your expectations, your comments are valuable to us and help us improve our service for future guests.

Best regards,
Zoltán Géher
General Manager
By Chong Boon Yeow
Business
50-59 years
Reviewed: 2 months ago (05/02/2026)
Date of experience: 01/2026

Overall is a good hotel especially very good hotel breakfast.

Dear Guest,

Thank you very much for sharing your detailed impressions following your recent stay at Continental Hotel Budapest.

We are delighted to know that you had a positive experience overall and were particularly pleased with our breakfast. Your compliments regarding the variety and quality of our breakfast selection are greatly appreciated. Should you have an early departure in the future, we would be glad to prepare a takeaway breakfast package if you indicate your request the day before.

We are also pleased that you found your room comfortable and were satisfied with our cleanliness and service. Regarding the bed, we understand that preferences for mattress firmness vary from guest to guest. Please know that, upon request, we are happy to provide firmer support or additional padding to ensure a personalized level of comfort.

Thank you as well for highlighting our convenient location. We appreciate your comment regarding the lack of a dedicated pick-up and drop-off point and will consider it as we continue to enhance our guests’ arrival experience.

Once again, thank you for your thoughtful feedback and for choosing to stay with us. We look forward to welcoming you back to Budapest and to Continental Hotel Budapest on your next visit.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
50-59 years
Reviewed: 2 months ago (04/02/2026)
Date of experience: 02/2026

Really enjoyed my first time in Budapest and would definitely stay in the Continental Hotel again.

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that your first visit to Budapest was such a memorable experience and that our hotel played a positive role in your overall impression of the city. It is wonderful to hear that our central location made it easy for you to explore the local restaurants and vibrant nightlife. Knowing that your room provided the cleanliness and spaciousness you were looking for is greatly rewarding for our team.

Your perfect ratings across all aspects, including value, service, and comfort, are sincerely appreciated and offer strong encouragement for us to continue striving for excellence. We are grateful for your kind words and are pleased that you found the standard of the hotel to be so reasonable.

Thank you once again for choosing to stay with us. We look forward to welcoming you back to Continental Hotel Budapest on your next visit and hope to help create even more memorable moments for you.

Best regards,
Zoltán Géher
General Manager
By Vanina
Couple
<20 years
Reviewed: 2 months ago (04/02/2026)
Date of experience: 02/2026

J’ai adoré séjourné dans cet hôtel. C’était ma première fois en Hongrie et c’était une très belle expérience. Le personnel était super gentil. Je vous recommande cet hôtel 1000X

Cher client,

Nous vous remercions sincèrement pour votre excellent commentaire et d'avoir choisi notre hôtel pour votre premier séjour en Hongrie.

Nous sommes ravis d'apprendre que votre séjour a été mémorable et que la gentillesse et l'attention de notre équipe ont contribué à rendre votre expérience inoubliable. Nous sommes particulièrement heureux de savoir que vous avez apprécié la beauté et l'espace de votre chambre, notre emplacement central, ainsi que la propreté irréprochable qui a régné tout au long de votre séjour.

Votre recommandation enthousiaste est le plus beau compliment que nous puissions recevoir et nous vous remercions sincèrement pour vos aimables paroles. Votre satisfaction est notre plus grande récompense et motive toute notre équipe à maintenir un niveau d'hospitalité irréprochable.

Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour exceptionnel lors de votre prochain voyage à Budapest.

Cordialement,

Zoltán Géher

Directeur général
By Ruth Deutsch-Hohberg
Couple
60-69 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

Ein sehr gut geführtes Hotel, das Geschichte und moderne Zweckmäßigkeit in sich vereint.

Sehr geehrter Gast,

vielen Dank für Ihr freundliches Feedback zu Ihrem Aufenthalt im Continental Hotel Budapest.

Wir freuen uns sehr, dass Ihnen die Kombination aus historischem Charme und modernem Komfort, unsere ruhige und dennoch zentrale Lage, die geschmackvoll eingerichteten Zimmer, die Sauberkeit und die Professionalität unseres Teams gefallen haben. Es freut uns auch, dass Ihnen unser Frühstücksangebot und die Bar gefallen haben.

Vielen Dank auch für Ihre Anmerkungen zum Wellnessbereich. Wir möchten Sie darauf hinweisen, dass das Tragen von Badebekleidung in unseren Saunen und im gesamten Wellnessbereich Pflicht ist. Wir schätzen Ihre Hinweise zur Gestaltung, Privatsphäre und Größe der Sauna und haben Ihr Feedback an die Hotelleitung weitergeleitet.

Wir freuen uns sehr über Ihre Empfehlung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen, Zoltán Géher, Hoteldirektor
By Roberto C.
Friends
30-39 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

Satisfied. I would definitely choose it again. Hoping to receive some special offers from you.
Congratulations for all the people make the hotel running properly. Sincerely, Roberto C.

Dear Guest,

Thank you very much for sharing your feedback following your stay at Continental Hotel Budapest. We are delighted to hear that you were satisfied with your experience and would gladly choose our hotel again.

We truly appreciate your kind words about our team, as well as your positive remarks regarding our location, cleanliness, breakfast selection, room service, and smooth, environmentally conscious check-in experience.

Thank you also for your constructive comments. Your suggestions regarding the bathroom setup, bathrobe consistency, and pricing are well noted and have been shared with the relevant departments as part of our ongoing improvement efforts.

Regarding the wellness area, we would like to clarify that it includes an infrared sauna, activated upon request, and a traditional Finnish sauna. Due to technical repairs following improper use of the Finnish sauna heater, it was temporarily unavailable during your visit; however, we are pleased to inform you that all sauna facilities are now fully operational. We have also taken note of your comments concerning noise levels and temperature to ensure a more relaxing atmosphere.

We are pleased that you have subscribed to our newsletter and hope to welcome you back to Continental Hotel Budapest very soon.

Best regards,
Zoltán Géher
General Manager
No Public Name
Friends
50-59 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

Mi ritengo fortunato di aver alloggiato con mio cugino in un hotel prestigioso come Continental di Budapest. Un hotel che è veramente distacca per la sua qualità e la professionalità dei suoi dipendenti sono stato davvero molto bene e spero di tornarci presto.

Gentile ospite,

Grazie per aver dedicato del tempo a condividere il suo prezioso feedback in seguito al suo recente soggiorno al Continental Hotel Budapest.

Siamo davvero lieti di sapere che lei e suo cugino abbiate trascorso un'esperienza memorabile con noi e abbiate apprezzato sia la professionalità del nostro team che la qualità distintiva che contraddistingue il nostro hotel. Le sue gentili parole sulla nostra posizione centrale, vicino alla sinagoga e circondata da vivaci ristoranti, sono molto apprezzate e saranno un meraviglioso incoraggiamento per tutto il nostro staff.

Abbiamo preso nota attentamente dei suoi commenti riguardanti le dimensioni della sua camera e del bagno. Sebbene il comfort dei nostri ospiti sia sempre una priorità, comprendiamo che uno spazio maggiore possa migliorare il suo soggiorno complessivo. Per la sua prossima visita, saremo lieti di consigliarle una delle nostre categorie di camere più ampie, che offrono maggiore spazio sia in camera che in bagno per un'esperienza ancora più confortevole.

I suoi elogi per la pulizia e il servizio in generale sono sinceramente apprezzati, così come i suoi commenti positivi sul rapporto qualità-prezzo offerto.

La ringraziamo ancora una volta per il suo feedback costruttivo e la sua calorosa raccomandazione. Ci auguriamo di potervi dare presto il benvenuto per un altro meraviglioso soggiorno a Budapest.

Cordiali saluti,
Zoltán Géher
Direttore Generale
By Robuchon
Couple
40-49 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

Un bel hôtel, calme et distingué, très bien situé au centre ville de Budapest. Monuments et Shop sont accessibles à pied
Très belle découverte

Cher client,

Nous vous remercions chaleureusement d'avoir partagé vos excellentes impressions suite à votre récent séjour parmi nous.

Nous sommes ravis d'apprendre que l'ambiance de notre hôtel vous a séduit et que vous l'avez trouvé à la fois paisible et raffiné. Nous sommes particulièrement heureux de savoir que notre emplacement central vous a permis de découvrir facilement les monuments de Budapest et de profiter des boutiques, le tout à proximité.

Vos aimables paroles et vos excellentes notes concernant la chambre, la propreté, le service et le rapport qualité-prix sont très appréciées par toute notre équipe. Votre satisfaction nous encourage à continuer d'offrir un accueil exceptionnel à chacun de nos clients.

Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau très prochainement pour un autre séjour mémorable à Budapest.

Cordialement,

Zoltán Géher

Directeur général
By Theo Krassanakis
Couple
30-39 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

It was amazing! They even brought us a birthday gift for my girlfriend!!

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are thrilled to know that you had an amazing experience with us and that the thoughtful gesture of a birthday gift contributed to making your girlfriend’s celebration truly special. It is always our aim to create memorable moments for our guests, especially on such meaningful occasions.

Your perfect ratings across all aspects of your visit—including location, room, cleanliness, service, and value—are deeply appreciated and serve as wonderful encouragement for our entire team. Knowing that every detail met your expectations is very rewarding.

Thank you once again for your kind words and for choosing us for your time in Budapest. We sincerely hope to welcome you both back in the future for another unforgettable stay.

Best regards,
Zoltán Géher
General Manager
By elsa ibos
Couple
20-29 years
Reviewed: 2 months ago (03/02/2026)
Date of experience: 02/2026

Super hôtel, hyper qualitatif de A à Z !
La bouffe, le personnel, la chambre — spécialement le lit !
Tout est super propre. Piscine et sauna au top, la salle de sport aussi.
Bref, je recommande vivement cet hôtel, ultra bien placé en plus !!

Cher client,

Nous vous remercions chaleureusement d'avoir pris le temps de partager votre avis enthousiaste suite à votre récent séjour parmi nous.

Nous sommes ravis d'apprendre que vous avez apprécié l'excellente qualité de nos services du début à la fin. Nous sommes particulièrement heureux de constater que la cuisine, le dévouement de notre équipe et le confort de votre chambre – notamment la literie – ont contribué à la réussite de votre expérience. La propreté est l'une de nos priorités absolues et vos aimables commentaires à ce sujet sont très appréciés par l'ensemble de notre personnel.

Nous sommes également très heureux que vous ayez pu profiter pleinement de nos installations de bien-être, incluant la piscine, le sauna et la salle de fitness. Savoir que notre emplacement central et les avantages qu'il offre ont contribué à la qualité de votre séjour est tout aussi gratifiant.

Nous vous remercions pour votre recommandation sincère et les excellentes notes que vous avez attribuées dans chaque catégorie. Nous serions ravis de vous accueillir à nouveau très prochainement pour un autre séjour mémorable à Budapest.

Cordialement,

Zoltán Géher

Directeur général
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