Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 31,135 reviews across 16 portals
:
No Public Name
Couple
20-29 years
Reviewed: 3 months ago (16/01/2026)
Date of experience: 01/2026

Accueil plutôt moyen mais les chambres étaient plutôt sympas.
Le petit déjeuner délicieux mais l’espace bien être laisse à désirer.
En revanche nous avons eu une pénalité de 15€ pour une serviette que nous avions un peu sali car pas de quoi essayer les pieds nous avions simplement posé les chaussures dessus (il y avait de la neige plein les rues)
Je trouve que ça fait cher la serviette.
L’hôtel en général est beau et spacieux

Dear Guest,

Thank you for sharing your feedback with us following your recent stay at Continental Hotel Budapest.

We are sorry to hear that your experience did not fully meet your expectations due to the condition of the bathroom. Please accept our apologies for the inconveniences encountered. As there are very few situations that justify refunds, they are only issued on rare occasions. Our primary focus is always to address any shortcomings during our guests’ stay, resolve issues as promptly as possible, and provide appropriate alternative forms of compensation where needed.

We regret if you expected a different outcome, however, we trust that you were able to appreciate that our colleagues acted immediately upon being informed and took steps to clean the affected area on the spot. Our intention in such situations is always to improve comfort without delay and ensure our guests can continue their stay as smoothly as possible.

Thank you once again for your honest feedback. We hope that, despite this inconvenience, there were elements of your stay that you found enjoyable, and we would be pleased to have the opportunity to welcome you back in the future.

Best regards,
Zoltán Géher
General Manager
By Сергей
Family
50-59 years
Reviewed: 3 months ago (16/01/2026)
Date of experience: 01/2026

Мне очень понравилось! Я надеюсь , что в будущем обязательно остановлюсь в отеле в следующий приезд в Будапешт

Уважаемый гость!

Большое спасибо за то, что нашли время поделиться своим замечательным отзывом о пребывании в отеле Continental Hotel Budapest.

Мы искренне рады узнать, что у вас остались такие положительные впечатления и вы оценили каждый аспект вашего визита — от удобного центрального расположения и хорошо оборудованного номера до высоких стандартов чистоты и внимательного, гостеприимного обслуживания, предоставленного нашей командой. Нам очень приятно знать, что всё было именно так, как вы хотели, и мы искренне ценим вашу похвалу.

Ваше намерение вернуться в Будапешт во время вашей следующей поездки — это лучший комплимент, который мы могли получить. Мы с нетерпением ждём вашего возвращения и надеемся, что ваши будущие пребывания будут такими же запоминающимися и приятными.

С уважением,
Zoltán Géher
Генеральный менеджер
No Public Name
Friends
20-29 years
Reviewed: 3 months ago (15/01/2026)
Date of experience: 01/2026

Great and would recommend if you want a good price and fab location

Dear Guest,

Thank you very much for taking the time to share such positive feedback following your recent stay at Continental Hotel Budapest.

We are delighted to know that our prime location and excellent value contributed to an enjoyable experience for you, and it is wonderful to receive your commendations for cleanliness, service, and the comfort of your room. Your kind mention of our team’s friendliness is particularly appreciated, as we aim to deliver attentive and welcoming service to every guest.

We have also taken note of your comments regarding the room temperature and the difficulties experienced with the thermostat. During winter season, our air conditioning system is set to heating mode to ensure warmth throughout the hotel. However, should guests find their room too warm, we are always available to assist—whether by turning off the bathroom radiator, providing a portable fan, or recommending frequent window ventilation on milder days. We truly appreciate your understanding and are grateful for your feedback, which helps us continue to enhance guest comfort.

Thank you once again for your generous recommendation and for choosing us for your visit to Budapest. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

Best regards,
Zoltán Géher
General Manager
No Public Name
Alone
50-59 years
Reviewed: 3 months ago (15/01/2026)
Date of experience: 01/2026

Bárkinek szívből ajánlom, mert nyugalmat és első osztályú kiszolgálást kap Budapest szívében🥰

Kedves Vendégünk!

Nagyon köszönjük, hogy minket választott, és hogy időt szánt arra, hogy megossza velünk tapasztalatait.

Örömmel olvastuk, hogy jól érezte magát nálunk, és hogy szállodánk nyugodt hangulata, valamint kollégáink figyelmes hozzáállása hozzájárult a kellemes pihenéshez. Külön öröm számunkra, hogy a recepción és az étteremben dolgozó csapatunk munkáját is kiemelte, illetve hogy modern környezetünket és tisztaságunkat is értékelte.

Nagy öröm, hogy a szobáját kényelmesnek és tágasnak találta, és hogy az ágy valóban segítette a feltöltődést. A wellness-részleggel kapcsolatos kedves visszajelzését is köszönjük — célunk, hogy vendégeink itt valóban kikapcsolódhassanak és feltöltődhessenek.

Ajánlása sokat jelent számunkra, és igazi megerősítés az egész csapatnak. Bízunk benne, hogy hamarosan újra vendégeink között üdvözölhetjük, és ismét kellemes, pihentető élményt nyújthatunk Önnek.

Szeretettel várjuk vissza!

Üdvözlettel:
Géher Zoltán
General Manager
By Susana Martínez Sánchez
Friends
50-59 years
Reviewed: 3 months ago (15/01/2026)
Date of experience: 01/2026

Estupendo, alojamiento muy bueno y el personal muy amable y simpático

Estimado huésped:

Muchas gracias por tomarse el tiempo para compartir sus excelentes comentarios tras su reciente estancia con nosotros.

Nos complace enormemente saber que encontró el alojamiento cómodo y que apreció la calidez y amabilidad de nuestro equipo. Saber que nuestra ubicación, comodidad de la habitación, limpieza, servicio y relación calidad-precio cumplieron con sus expectativas es una gran satisfacción para todo nuestro personal.

Sus amables palabras son una gran motivación para nosotros y refuerzan nuestro compromiso de ofrecer experiencias memorables a todos nuestros huéspedes. Esperamos sinceramente tener la oportunidad de darle la bienvenida pronto para otra excelente estancia en Budapest.

Atentamente,
Zoltán Géher
Gerente General
By Kvicala Petr
Business
40-49 years
Reviewed: 3 months ago (15/01/2026)
Date of experience: 01/2026

Punkt 5 ............................................

Dear Guest,

Thank you for sharing your feedback with us following your recent stay at Continental Hotel Budapest.

We are sorry to hear that your experience did not fully meet your expectations due to the condition of the bathroom. Please accept our apologies for the inconveniences encountered. As there are very few situations that justify refunds, they are only issued on rare occasions. Our primary focus is always to address any shortcomings during our guests’ stay, resolve issues as promptly as possible, and provide appropriate alternative forms of compensation where needed.

We regret if you expected a different outcome, however, we trust that you were able to appreciate that our colleagues acted immediately upon being informed and took steps to clean the affected area on the spot. Our intention in such situations is always to improve comfort without delay and ensure our guests can continue their stay as smoothly as possible.

Thank you once again for your honest feedback. We hope that, despite this inconvenience, there were elements of your stay that you found enjoyable, and we would be pleased to have the opportunity to welcome you back in the future.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
60-69 years
Reviewed: 3 months ago (14/01/2026)
Date of experience: 01/2026

Medium in every eveything
Low in breakfast

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

Your impressions are very important to us, and we truly appreciate your decision to leave a rating. While your overall score suggests there may have been areas where we did not fully meet your expectations, we hope that some aspects of your visit were still enjoyable.

We place great importance on our guests' opinions, so if there were specific issues that led to your medium ratings, we would be grateful if you could share more details directly with me at the email address listed on our official website. Your input would be invaluable in helping us identify the exact areas to focus on and improve. Thank you very much for your consideration.

We sincerely hope to have the opportunity to welcome you back and provide an even more comfortable and satisfying experience in the future.

Best regards,
Zoltán Géher
General Manager
By Graziella Casutt
Friends
30-39 years
Reviewed: 3 months ago (14/01/2026)
Date of experience: 01/2026

The overall experience was good and we would def. come back. Nice staff and very good location. Quite room

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

We are truly pleased to know that you had a positive experience overall, and it is especially rewarding to hear that the friendliness of our team and our central location contributed to your enjoyment. Your comments regarding the peaceful atmosphere of your room, as well as the comfort and cleanliness, are greatly appreciated and reflect the standards we aim to uphold for all our guests.

Your high ratings for service, value, and location mean a great deal to us and encourage our team to continue delivering a welcoming and comfortable experience. We are grateful for your recommendation and delighted to read that you would consider returning on a future visit.

To ensure a more comfortable start to the day, we generally recommend visiting the breakfast area during the earlier hours, when it tends to be quieter and more enjoyable.

Thank you again for choosing our hotel and for your thoughtful remarks. We look forward to welcoming you back to Budapest and to the Continental Hotel Budapest on your next stay.

Best regards,
Zoltán Géher
General Manager
By Fiore
Alone
60-69 years
Reviewed: 3 months ago (14/01/2026)
Date of experience: 01/2026

Très bien à tous les niveaux! juste l’espace bien-être pourrait fonctionner mieux.

Cher client,

Nous vous remercions chaleureusement d'avoir partagé votre avis positif et d'avoir choisi à nouveau le Continental Hotel Budapest. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement, notre service, la propreté de notre établissement, notre petit-déjeuner et le rapport qualité-prix, et que votre séjour a été à la hauteur de vos attentes après votre précédente visite.

Nous avons également pris note de votre remarque concernant notre espace bien-être. En tant qu'hôtel urbain, cet espace est conçu pour offrir un moment de détente et est donc de taille plus réduite. Nous invitons nos clients à le considérer comme un atout appréciable plutôt que comme une expérience de spa complète, et nous nous excusons pour tout désagrément occasionné par la disponibilité limitée du sauna durant votre séjour.

Nous vous remercions pour votre recommandation et vos précieux commentaires. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.

Cordialement,

Zoltán Géher
Directeur général
By Izabella
Couple
40-49 years
Reviewed: 3 months ago (14/01/2026)
Date of experience: 01/2026

Ugodan hotel u blizini centra. Soba je bila prostrana i ugodna za boravak, nazalost nisu nam cistili svaki dan. Dorucak je bio raznovrstan. Wellnes je mali s obzirom na velicinu hotela.

Poštovani goste,

Hvala Vam puno što ste odvojili vrijeme da podijelite svoje iskustvo s nama. Drago nam je znati da ste uživali u svojoj prostranoj i udobnoj sobi, kao i u raznolikom izboru doručka. Vaše pozitivne komentare o našoj lokaciji i usluzi zaista cijenimo.

Također smo primili na znanje Vaše povratne informacije u vezi s dnevnim čišćenjem. Iz ekoloških razloga, promjena peškira i posteljine vrši se svake tri noći, ali uvijek rado pomažemo s češćom uslugom na zahtjev.

Što se tiče wellness centra, kao gradski hotel, naši sadržaji su dizajnirani da pruže mirno utočište unutar raspoloživog prostora i iskreno Vam se zahvaljujemo na razumijevanju.

Srdačan pozdrav,
Zoltán Géher
Generalni direktor
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