Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 30,837 reviews across 16 portals
:
By Susan Byron
Friends
60-69 years
Reviewed: 2 months ago (03/12/2025)
Date of experience: 11/2025

Excellent, great value, perfect service, nice friendly staff, would happily recommend to a friend

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

It brings us great pleasure to know that you found both the service and value to be exceptional, and that our team’s warm and attentive approach made a positive difference throughout your visit. Your kind words about the helpfulness and friendliness of our colleagues are especially appreciated and serve as motivation for us all to continue providing memorable hospitality.

We are delighted that you enjoyed the comfort and spaciousness of your room, as well as the immaculate cleanliness and thoughtful amenities provided. It is also rewarding to hear that our location, just a short walk from the hop-on hop-off bus stop, added convenience to your sightseeing plans. Knowing that the included breakfast contributed to your overall satisfaction and sense of value means a great deal to us.

Thank you once again for your generous recommendation. We hope to have the pleasure of welcoming you back for another enjoyable stay soon.

Best regards,
Zoltán Géher
General Manager
No Public Name
Friends
30-39 years
Reviewed: 2 months ago (03/12/2025)
Date of experience: 11/2025

My stay here was very luxury i would recommend to anybody to stay here

Dear Guest,

Thank you very much for taking the time to share your generous feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to hear that you experienced a fantastic stay and that you would recommend our hotel to others. It is especially rewarding to know that the comfort and cleanliness of your room, as well as the quality of service provided by our team, met your expectations so well.

Your positive remarks about your experience, along with your favorable scores for room quality and service, provide great encouragement for our staff. We are also pleased to see that our central location and value offered contributed to your enjoyable visit.

Thank you once again for your kind recommendation. We would be honored to welcome you back for another memorable visit in the future.

Best regards,
Zoltán Géher
General Manager
No Public Name
Friends
50-59 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 11/2025

Wonderful stay in beautiful hotel with history!

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to hear that you enjoyed your visit and appreciated the unique history and beauty of our hotel. Your kind remarks regarding the comfort of your room, our high standards of cleanliness, attentive service, central location, and overall value are greatly appreciated by our entire team.

Your perfect scores across all areas serve as great encouragement for us to continue providing exceptional experiences for every guest. We sincerely hope to welcome you back for another memorable stay in Budapest.

Best regards,
Zoltán Géher
General Manager
By Maor Bar Tikva
Couple
40-49 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 12/2025

Our stay at the Continental Hotel Budapest was excellent.
The location is perfect, within walking distance to many attractions and great restaurants. Breakfast was outstanding with a wide variety of fresh options each morning. The rooms were spacious, clean, and very comfortable. The service throughout our stay was truly impressive — friendly, helpful, and attentive. And the spa… absolutely amazing. A beautiful place to relax after a day of exploring the city.

Highly recommended!

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that you found our location ideal for exploring the best of Budapest, with attractions and excellent dining just a short walk away. It is equally gratifying to hear that you enjoyed our breakfast selection each morning, and that the freshness and variety met your expectations so well.

Your comments regarding the spaciousness, cleanliness, and comfort of your room, as well as your warm words about our attentive service, are deeply appreciated by our entire team. We are especially pleased that our wellness area offered you the perfect place to unwind after your city adventures.

Thank you for your generous recommendation and for highlighting so many aspects of your stay with us. We hope to have the pleasure of welcoming you back for another memorable visit to Budapest in the future.

Best regards,
Zoltán Géher
General Manager
By Richard Watson
Family
70-79 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 11/2025

I enjoyed our stay at the Continental. It is a very nice hotel and nicely placed to visit most of the attractions.

Dear Guest,

Thank you very much for taking the time to share your positive feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that you found our location so convenient for exploring the city's many attractions on foot, and that this contributed to an enjoyable visit. Your comments about the overall quality and central setting of our hotel are greatly appreciated.

It is also immensely rewarding for our team to know that the standards of room comfort, cleanliness, service, and value all met your expectations so well. Your kind words serve as wonderful encouragement for our staff, who strive each day to create memorable experiences for our guests.

Thank you once again for choosing Continental Hotel Budapest. We hope to have the pleasure of welcoming you again for another wonderful stay in the future.

Best regards,
Zoltán Géher
General Manager
By Olena
Business
50-59 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 11/2025

Very nice, comfortable hotel, the staff is very polite, when contacting the staff they provide the necessary information

Dear Guest,

Thank you very much for taking the time to share your thoughtful feedback following your stay at Continental Hotel Budapest.

We are truly pleased to hear that you found our hotel both comfortable and welcoming, and it is especially rewarding to know that our team’s polite and helpful approach made a positive difference during your visit. Your comments about the quality of service and the comfort of your room are sincerely appreciated.

Thank you as well for your constructive remark regarding the availability of small plastic bags in the bathroom trash can. Your suggestions are valuable to us as we continually aim to enhance the guest experience, and we will certainly take your feedback into consideration.

We are also grateful for your favorable ratings for our location, cleanliness, and value. It would be a pleasure to welcome you back for another enjoyable stay whenever your travels bring you to Budapest.

Best regards,
Zoltán Géher
General Manager
By Marc
Couple
50-59 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 12/2025

Centrico, cómodo con alto nivel de calidad.

Estimado huésped:

Muchas gracias por tomarse el tiempo para compartir sus impresiones sobre su reciente estancia en el Continental Hotel Budapest.

Nos complace saber que valoró la céntrica ubicación, la comodidad y los altos estándares de calidad de nuestro hotel. Sus excelentes valoraciones sobre nuestras habitaciones, la limpieza, el servicio y, especialmente, nuestra ubicación, son una gran motivación para todo el equipo.

Siempre es un placer recibir comentarios tan positivos de nuestros valiosos huéspedes. También tomamos nota de su comentario sobre la relación calidad-precio y agradecemos sinceramente su evaluación; sus comentarios nos ayudan a mejorar aún más la experiencia del huésped.

Esperamos tener el placer de darle la bienvenida pronto para otra estancia cómoda e inolvidable en el corazón de Budapest.

Atentamente,
Zoltán Géher
Gerente General
No Public Name
Couple
40-49 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 12/2025

Wszystko było w jak najlepszym porządku, a nasz pobyt był bardzo przyjemny. Jedynym wyjątkiem były śniadania. Drugiego dnia, gdy zeszliśmy na śniadanie, nie było wolnego stolika, co jest zrozumiałe przy pełnym obłożeniu obiektu. Jednak kiedy jeden ze stolików się zwolnił, musieliśmy poprosić o jego posprzątanie. Pani, która przyszła, przetarła go jedynie ścierką, bez uzupełnienia brakujących elementów nakrycia. W efekcie sami musieliśmy szukać po sali sztućców, łyżek i serwetek.
Uważamy to za brak profesjonalizmu, zwłaszcza w obiekcie tej klasy. Mimo że cała reszta pobytu spełniła nasze oczekiwania, liczymy na to, że obsługa śniadań zostanie poprawiona, aby komfort gości był na równie wysokim poziomie, co pozostałe aspekty pobytu.

Dear Guest,

Thank you very much for sharing your thoughtful feedback regarding your recent stay at Continental Hotel Budapest.

We are truly delighted to hear that the majority of your experience was very enjoyable and that you found comfort and satisfaction in all aspects of your visit—from our location, rooms, and cleanliness to the attentive service throughout your stay. Your generous ratings are greatly appreciated and serve as a wonderful encouragement to our entire team.

We are, however, sincerely sorry that your breakfast experience did not fully reflect the high standards we strive to deliver. Please accept our sincerest apologies for the inconveniences encountered and please rest assured that we take your comments seriously and will be sharing them with our breakfast and service teams as part of our continuous efforts to further enhance our guest experience. Your constructive feedback is invaluable in helping us ensure that every element of our hospitality consistently measures up to your expectations.

To help ensure a more comfortable and relaxed start to the day, we kindly recommend visiting breakfast during the earlier hours, when it is usually quieter and more enjoyable. Thank you for your understanding, and we hope this small tip will help make your next stay with us even better.

Thank you once again for your candid review and for placing your trust in us. We sincerely hope to welcome you back soon for an even more seamless and pleasurable stay.

Best regards,
Zoltán Géher
General Manager
By Benedicte Moe
Family
50-59 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 11/2025

Not very happy with no refunding while it was 29 degrees in the room. We asked for help - no one came Friday night to assist. You gave us breakfast voucher while we already had paid for breakfast!! You should have removed half of the cost - as one of the nights it was impossible to sleep.

Dear Guest,

Thank you for taking the time to share your detailed feedback following your recent stay at Continental Hotel Budapest.

We are truly sorry to hear that the room temperature caused you discomfort during your first night. Please accept our apologies for the inconveniences encountered. We would like to clarify that split A/C unit in the given room is suitable for both cooling and heating. At the time of your report, our on-duty maintenance colleague checked the unit and found that it was set to 28°C, which was immediately adjusted. The remote control was also checked and found to be working properly.
We regret that this issue was not reported on the first night and that you were unable to rest comfortably then. However, we are pleased that you informed us the following day and that we were able to assist promptly, resulting in a much more comfortable second night for you. As compensation for the inconvenience, we were happy to offer you a welcome drink and a complimentary breakfast, which we are glad to know you accepted.

Regarding your request for a refund, we respectfully inform you that this is not justified in this case, as all equipment was functioning correctly and our team provided immediate assistance once the issue was brought to our attention. We sincerely appreciate your understanding in this matter.

Once again, thank you for your valuable feedback, which is very important to us and helps us continuously improve our services. We sincerely hope that overall your time in Budapest was successful, relaxing, and enjoyable, and that we may have the pleasure of welcoming you again in the future under more comfortable circumstances.

Best regards,
Zoltán Géher
General Manager
By Barbu Andra
Family
20-29 years
Reviewed: 2 months ago (02/12/2025)
Date of experience: 11/2025

It was our first time in Budapest - a family of four (two couples in two rooms). I made the reservation aprox. two months before our arrival and I needed some extra information. The staff was great, they helped me via phone and email.
Our time at the hotel was exceptional. If we are talking about the rooms - space, clean, warm; if we are talking about the food and the restaurant - compliments to the chefs, you must try the hotel restaurant (lovely people); if we are talking about the spirit of Christmas - perfect place to feel like a child again - in our last day at the hotel they were making the Christmas preparations: Christmas tree, people in holiday costumes, lights, ornaments - felt like magic.
Budapest was great, somehow they have managed to keep alive the authentic Christmas spirit!
Greetings from Romania! Hope to see you soon!

Dear Guest,

Thank you very much for taking the time to share such a detailed and heartfelt review following your family’s first visit to Budapest and your stay at our Continental Hotel Budapest.

We are truly delighted to read that every aspect of your stay—from the booking process onwards—was so positive. It brings us great joy to know that our team was able to provide you with all the information you needed prior to your arrival, and we appreciate your kind recognition of their attentive assistance via phone and email.

It is wonderful to hear that both rooms offered a comfortable, spacious, and clean environment for your family, and your warm compliments about our restaurant and culinary team are very much appreciated. Knowing that you enjoyed not only the quality of the cuisine but also the friendliness and talent of our colleagues in the restaurant is especially rewarding for us.

We are truly grateful for your remarks regarding the festive atmosphere you experienced during your stay. Creating a magical Christmas spirit for our guests is something we take great pride in, and we are honored to know that the holiday preparations, decorations, and joyful ambiance made your visit so memorable and enchanting.

We greatly appreciate your greetings and support. It would be our pleasure to welcome you and your family back for another wonderful stay in Budapest—perhaps during another festive season, or any other time you wish to revisit the magic of our hotel and city.

Best regards,
Zoltán Géher
General Manager
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