Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 30,733 reviews across 16 portals
:
By Ziad
Couple
30-39 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

L’accueil et le service nous ont semblé assez froids, avec un personnel globalement peu chaleureux. Surtout, nous avons eu une intoxication alimentaire après avoir mangé au restaurant de l’hôtel, ce qui a clairement gâché une partie du séjour.

Cher client,

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires suite à votre récent séjour à l'hôtel Continental Budapest.

Nous sommes ravis d'apprendre que vous avez apprécié le surclassement offert et le confort accru de votre chambre.

Nous sommes toutefois désolés d'apprendre que l'accueil n'a pas été à la hauteur de vos attentes. Sachez que vous avez été pris en charge par un collègue toujours très aimable et attentionné envers nos clients ; néanmoins, nous regrettons sincèrement que votre expérience ait été différente. Veuillez accepter nos excuses pour les désagréments rencontrés et soyez assuré que nous sensibiliserons toute notre équipe à l'importance d'un service chaleureux et convivial afin de garantir une expérience toujours aussi agréable.

Concernant la maladie de votre époux, nous avons été préoccupés d'en prendre connaissance pendant votre séjour. Comme convenu à l'hôtel, vous avez aimablement informé notre équipe que son malaise était dû à des repas pris à l'extérieur et qu'aucune assistance médicale n'avait été requise. Nous avons été heureux de pouvoir vous offrir un départ tardif gratuit pour votre confort.

Nous vous remercions encore une fois pour vos précieux commentaires. Nous vous remercions sincèrement et espérons avoir le plaisir de vous accueillir à nouveau prochainement pour une expérience encore plus agréable.

Cordialement,

Zoltán Géher
Directeur général

No Public Name
Couple
50-59 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

Excellent hotel, staff great, gym n pool great and excellent breakfast.

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that you found our hotel excellent and that our team’s dedication contributed so positively to your experience. Your praise for the gym and pool facilities, as well as your high recommendation for our diverse breakfast offerings, is greatly appreciated. It is also wonderful to see that our central location was convenient for your visit, and we are grateful for your recognition of the cleanliness, value, and warm service provided by our staff.

Your excellent ratings across all categories serve as strong encouragement for our entire team in their commitment to delivering superior hospitality. Thank you once again for choosing to stay with us and for sharing your impressions.

We sincerely hope to have the pleasure of welcoming you back for another memorable visit to Budapest.

Best regards,
Zoltán Géher
General Manager
By Kamila
Couple
30-39 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

Fantastic hotel—comfortable rooms, helpful staff, and everything was just easy and pleasant. Highly recommend!

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that you found our hotel so comfortable and that the ease and enjoyment of your experience stood out. It is especially gratifying to know our team’s helpfulness and the inviting atmosphere contributed positively to your visit.

Your perfect ratings for location, room comfort, cleanliness, service, and value are sincerely appreciated and provide wonderful encouragement to our entire team. Recommendations such as yours mean a great deal to us and inspire us to continue delivering memorable hospitality to all our guests.

Thank you once again for your kind words and for choosing to stay with us. We look forward to the pleasure of welcoming you back for another enjoyable visit whenever your travels bring you to Budapest.

Best regards,
Zoltán Géher
General Manager
By Josiah
Alone
20-29 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

I came to celebrate my birthday and learn about Hungary's history and its architectural sites. The Continental Hotel made this a welcoming and special experience, without a doubt. The location is a bit hidden, but it is close to the city centre, and I did not mind walking to most places.

Dear Guest,

Thank you very much for taking the time to share such thoughtful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that your birthday trip and exploration of Hungary’s history were made even more special by your experience with us. It is wonderful to know that you felt welcomed throughout your visit, and that our team contributed to a memorable celebration. We greatly appreciate your kind words regarding the comfort and thoughtful design of your room, as well as the high standards of cleanliness maintained by our staff.

Your remarks about our location are also valued. We are pleased that you found it conveniently close to the city centre and enjoyed exploring Budapest on foot. It is especially rewarding to see that you felt our range of amenities—including breakfast, the gym, and the sauna—offered excellent value during your stay.

Thank you once again for choosing us for such an important occasion. We hope to have the pleasure of welcoming you back in the future, whether for another celebration or another adventure in our beautiful city.

Best regards,
Zoltán Géher
General Manager
By Mihai
Couple
40-49 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

Great. Friendly staff, clean Hotel. Good vibes. Very close to the City center, amazing architecture.

Dear Guest,

Thank you very much for taking the time to share your positive feedback following your recent stay at Continental Hotel Budapest.

We are delighted to hear that our friendly team, the cleanliness of the hotel, and the welcoming atmosphere contributed to an enjoyable experience for you. It is also wonderful to know that our proximity to the city center and the unique architecture of the hotel added to the pleasure of your visit.

We also appreciate your remarks regarding the size of your room. For a future stay, we would be pleased to recommend our larger room categories, such as Deluxe, Executive, or one of our spacious suites, which many guests find offer enhanced comfort and a more relaxing experience.

Thank you again for your thoughtful comments and for choosing our hotel for your time in Budapest. We look forward to welcoming you back and hope to provide you with an even more comfortable and memorable stay.

Best regards,
Zoltán Géher
General Manager
By Dave Wood
Business
50-59 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

Wonderful. My new home away from home in Budapest. I’ll be back.

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to hear that you consider our hotel your new home away from home in Budapest. It is especially gratifying to know that our central location made exploring the city convenient and that you found your room to be both spacious and comfortable. Your kind words regarding the cleanliness and thoughtful appointment of our facilities are sincerely appreciated.

We are also pleased that the team’s helpfulness and attention to your needs during your early arrival contributed positively to your experience. Knowing that you found both the quality and value of your stay to be exceptional, especially in comparison to similar hotels elsewhere, is deeply rewarding for us.

Thank you once again for your generous feedback and your trust in our hospitality. We look forward to welcoming you back on your next visit to Budapest for another memorable stay.

Best regards,
Zoltán Géher
General Manager
By Claudio
Couple
30-39 years
Reviewed: 2 weeks ago (01/02/2026)
Date of experience: 01/2026

Il giusto compromesso senza troppe pretese

Gentile ospite,

Grazie per aver condiviso le sue impressioni dopo il suo recente soggiorno presso di noi.

Siamo lieti che abbia trovato il nostro hotel in una posizione comoda e abbia apprezzato la pulizia delle nostre strutture. I suoi gentili commenti sull'efficienza del nostro team sono molto apprezzati e ci incoraggiano a continuare a offrire un servizio attento e accogliente.

Il nostro ricco buffet è generalmente molto apprezzato, offrendo un'ampia selezione di specialità internazionali e sapori tradizionali ungheresi. Il nostro obiettivo è che ogni ospite trovi qualcosa di suo gradimento e siamo sempre lieti di soddisfare richieste individuali: non esiti a condividere eventuali desideri la prossima volta.

Ci scusiamo inoltre per l'eventuale disagio riscontrato al momento del check-out e per il fatto che non sia stato pienamente soddisfatto del rapporto qualità-prezzo complessivo. Il suo feedback è molto importante per noi e ci aiuta a migliorare costantemente l'esperienza degli ospiti. Se desidera condividere ulteriori dettagli o discutere di qualsiasi altro argomento, saremo lieti di assisterla direttamente tramite i nostri canali di contatto.

Grazie ancora per i suoi preziosi commenti. Non vediamo l'ora di darle nuovamente il benvenuto e di offrirle un soggiorno ancora più piacevole.

Distinti saluti,
Zoltán Géher
Direttore generale
No Public Name
Couple
40-49 years
Reviewed: 2 weeks ago (31/01/2026)
Date of experience: 01/2026

Beautiful hotel, good location, comfortable room and very nice staff.

Dear Guest,

Thank you very much for sharing your generous feedback following your recent stay at Continental Hotel Budapest.

We are truly pleased to learn that you found the hotel’s ambiance beautiful and that our central location contributed positively to your experience. Your compliments regarding the comfort of your room and the warm service provided by our team are especially valued and greatly appreciated by all of us.

Your high ratings for cleanliness, service, and value inspire us in our ongoing commitment to providing an excellent guest experience. Thank you once again for choosing our hotel and for taking the time to highlight these memorable aspects of your stay.

We look forward to the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Zoltán Géher
General Manager
By Helena & Stephen Sheridan
Couple
40-49 years
Reviewed: 2 weeks ago (31/01/2026)
Date of experience: 01/2026

From checking in to checking out the hotel as a whole has everything you need while staying away. Amazing staff, amazing breakfast, the facilities, convenience just walking distance to everywhere . Janos and Mate two of your concierge team were so helpful they showed us exactly where we were on the city map, what to do and the best sights to go and see and we followed all their recommendations and had a lovely trip away to Budapest. What a hotel 5 star treatment from start to finish

Dear Guest,

Thank you very much for taking the time to share such a detailed and enthusiastic review following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that every aspect of your experience, from the seamless check-in to your departure, contributed to such an enjoyable visit. It is especially gratifying to hear that our dedicated team left a lasting impression, and that you felt well cared for throughout your stay. We are pleased that our central location, excellent facilities, and the convenience of being within walking distance to so many of Budapest’s sights made your trip both comfortable and memorable.

Your special mention of our concierge team, and the personalized guidance they provided, is sincerely appreciated. It is our goal to help our guests make the very most of their time in our beautiful city, and it is wonderful to know that their recommendations enhanced your sightseeing experience. Your generous praise for our breakfast, cleanliness standards, and the overall value you found with us is also deeply valued by the entire team.

Thank you once again for your kind words and for your intention to return and recommend us to others. Such feedback is the highest compliment we can receive and serves as strong encouragement for us to continue delivering outstanding hospitality.

Best regards,
Zoltán Géher
General Manager
By piercarlo crachi
Business
50-59 years
Reviewed: 2 weeks ago (30/01/2026)
Date of experience: 01/2026

buono, la convention in corso faceva molto rumore nella hall di ingresso cercherei di limitare l'afflusso dei convenuti lì

Gentile ospite,

Grazie per aver dedicato del tempo a condividere le sue impressioni dopo il suo recente soggiorno al Continental Hotel Budapest.

Siamo lieti di sapere che ha trovato la nostra posizione comoda, la sua camera confortevole e i nostri standard di pulizia soddisfacenti. Il suo feedback positivo sul livello di servizio e sul rapporto qualità-prezzo è sinceramente apprezzato e sarà condiviso con il nostro team a titolo di incoraggiamento.

Allo stesso tempo, ci dispiace che la sua esperienza nella hall sia stata influenzata dalla convention che si stava svolgendo durante la sua visita. Comprendiamo che un'atmosfera tranquilla sia essenziale per i nostri ospiti e ci impegniamo sempre a organizzare i nostri eventi in orari che riducano al minimo il disturbo per chi desidera rilassarsi. Le sue osservazioni sono state debitamente prese in considerazione e condivise con il nostro team di gestione per valutare ulteriori misure volte a gestire in modo ancora più agevole gli incontri legati agli eventi nelle aree pubbliche.

La ringraziamo ancora una volta per aver evidenziato sia i punti di forza della sua visita sia gli aspetti che avrebbero potuto essere migliorati. Ci auguriamo di avere l'opportunità di darle nuovamente il benvenuto per un soggiorno più sereno in futuro.

Cordiali saluti,
Zoltán Géher
Direttore Generale
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