Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 30,840 reviews across 16 portals
:
By Emma
Family
20-29 years
Reviewed: 2 weeks ago (28/01/2026)
Date of experience: 01/2026

Great location, lovely hotel, very friendly staff

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that our central location contributed so positively to your visit and that you found the ambiance of our hotel appealing. Your generous praise for the friendliness of our staff is highly appreciated, as we are dedicated to delivering attentive and welcoming service to every guest.

Your perfect ratings for location, room comfort, cleanliness, service, and value are deeply encouraging for our whole team and serve as a strong motivation to continue maintaining the high standards you have experienced.

Thank you once again for your kind words and for choosing us for your stay in Budapest. We sincerely hope to welcome you again in the future for another memorable visit.

Best regards,
Zoltán Géher
General Manager
By Alex
Friends
20-29 years
Reviewed: 2 weeks ago (28/01/2026)
Date of experience: 01/2026

We was accused of not being hotel guests, when we entered the lobby. By the woman with glasses.she told us she is the manager, but was very unfriendliy. And she want to charge our friends one night, just because we wanted to drink in the bar. But the bar was closed so we took something from the minibar and we paid it. It was embarrassing for us, to be called “non hotel guest” infront of everybody

Dear Guest,

Thank you for taking the time to share your feedback with us. We appreciate both your positive remarks and your honest comments, as they help us improve our services and guest experience.

We are pleased to know that you enjoyed the design of our lobby and bar area, and that the breakfast met your expectations. At the same time, we regret that the wellness facilities did not fully meet your expectations, particularly regarding the pool temperature, outdoor pool availability, and the size of the sauna.

Regarding the temperature of the swimming pool, we are sorry, that it fell below the usual standard during your stay. This was due to a temporary technical issue, which we worked to resolve as quickly as possible. We apologize for any inconvenience this may have caused and are pleased to note that the pool is now maintained at its regular, comfortable temperature.

We are especially sorry to learn about your experience in the lobby, which you found embarrassing and uncomfortable. Please allow us to sincerely apologize if our actions or communication made you feel unwelcome in any way. This was certainly not our intention.

For clarity, our team’s responsibility is to ensure the comfort and safety of all guests, which at times includes verifying access to hotel facilities during busy periods. In this particular situation, a misunderstanding arose regarding accompanying visitors, and we regret that this was handled in a manner that caused you discomfort. We appreciate that the matter was later clarified, and we are grateful for your understanding at that time.

Thank you again for bringing this to our attention. We truly hope that, despite these inconveniences, you were able to enjoy your time in Budapest, and we would welcome the opportunity to restore your confidence and provide you with a much more positive experience on a future visit.

Best regards,
Zoltán Géher
General Manager
No Public Name
Business
30-39 years
Reviewed: 2 weeks ago (28/01/2026)
Date of experience: 01/2026

会社の経費で泊まるならばいいホテルだが、プライベートで一泊90€近く払って泊まる気にはなれない。

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敬具
Zoltán Géher
ゼネラルマネージャー
No Public Name
Alone
40-49 years
Reviewed: 2 weeks ago (28/01/2026)
Date of experience: 01/2026

I really enjoyed it. The staff was helpful and super nice.

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

It is truly gratifying to hear that you enjoyed your visit and that our team's friendliness and helpfulness contributed so positively to your experience. Your high praise for our service is greatly appreciated and will serve as wonderful encouragement for our entire team.

We are also delighted to receive your excellent ratings for our location, room comfort, cleanliness, and value. Comments such as yours inspire us to maintain our commitment to delivering exceptional hospitality and a welcoming environment for every guest.

Thank you once again for choosing our hotel for your time in Budapest. We look forward to welcoming you back in the future for another memorable stay.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (28/01/2026)
Date of experience: 01/2026

Very good with for the money nice concierge

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

We are delighted to hear that you found the overall value of your experience to be very good and that our concierge service contributed positively to your visit. Your praise for our convenient location and the cleanliness of the room is truly appreciated, and your high score for value is especially rewarding for our team.

We also note your comment regarding the room size. Should you choose to stay with us again, we would be happy to recommend our larger room categories such as Deluxe, Executive, or one of our spacious suites, which many guests find offer additional comfort for a most relaxing and enjoyable experience.

Regarding our wellness facilities, we would like to mention that we offer both an infrared and a Finnish sauna. The infrared sauna is activated upon request and heats up quickly, while the Finnish sauna provides a traditional experience at higher temperatures. Recently, due to operational issues caused by excessive water being poured on the Finnish sauna heater, some technical repairs were necessary to ensure safety and proper functioning. We sincerely appreciate your understanding and want to assure you that all sauna facilities are now fully operational for our guests’ enjoyment.

Thank you once again for choosing our hotel and for sharing your impressions. We hope to welcome you back in the future for another pleasant stay in Budapest.

Best regards,
Zoltán Géher
General Manager
By Joachim Schmid
Business
60-69 years
Reviewed: 3 weeks ago (26/01/2026)
Date of experience: 01/2026

Perfect stay. Always a good choice if you are in Budapest.

Dear Guest,

Thank you very much for taking the time to share your generous feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to read that your visit was a perfect experience and that you continue to consider our hotel a reliable choice when in Budapest. It is wonderful to know that our central location, flexible room allocation, and thoughtful touches like the welcome gift contributed to making your stay so enjoyable.

Your kind comments regarding service and the quality of your room are particularly appreciated, as our team strives to ensure every guest feels well cared for from the moment they arrive. We are also grateful for your positive remarks on cleanliness and value, as these aspects are essential to us in providing a pleasant and memorable visit.

Thank you once again for your trust and loyalty. We look forward to welcoming you back on your next trip to Budapest for another exceptional experience.

Best regards,
Zoltán Géher
General Manager
No Public Name
Alone
40-49 years
Reviewed: 3 weeks ago (24/01/2026)
Date of experience: 01/2026

Overall great experience, couldn't have wished for more

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

We are delighted to learn that your overall experience was so positive and that you found our central location both convenient and pleasantly quiet for your visit. Your generous praise for the high standards of cleanliness throughout the hotel is also sincerely appreciated, as is your recognition of the value and quality of service you received.

Regarding your comments about the room size, we understand that comfort and space can play a significant role in the enjoyment of a stay. We are glad to know you found the bed particularly comfortable. Should you choose to visit us again, we would be pleased to recommend our larger room categories, such as Deluxe, Executive, or one of our suites, for enhanced space and an even more relaxing experience.

We cannot wait to host you during the summer season to enjoy the unique experience of our rooftop panoramic pool — a truly relaxing and unforgettable treat in the heart of Budapest.

Thank you once again for your kind remarks and excellent ratings. It was our pleasure to have you as our guest, and we sincerely hope to welcome you back in the future for another memorable visit.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
30-39 years
Reviewed: 3 weeks ago (23/01/2026)
Date of experience: 01/2026

I would say great! Great location and great hosting

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay at Continental Hotel Budapest.

We are truly pleased to learn that you found our central location ideal for your visit and that the hospitality provided by our team contributed positively to your experience. Your commendations regarding our standards for cleanliness, comfort, and service are highly appreciated and serve as great encouragement for our colleagues.

Your excellent ratings across all categories, from room quality and value to attentive service, are especially meaningful to us. It is always rewarding to hear that our dedication to guest satisfaction made your stay enjoyable.

Thank you once again for choosing us for your time in Budapest. We hope to have the pleasure of welcoming you back in the future for another memorable experience.

Best regards,
Zoltán Géher
General Manager
By Sivan
Friends
40-49 years
Reviewed: 3 weeks ago (23/01/2026)
Date of experience: 01/2026

Great hotel
Good location
Very good breakfast

Dear Guest,

Thank you very much for taking the time to share your outstanding feedback following your recent stay at Continental Hotel Budapest.

We are delighted to learn that you thoroughly enjoyed your experience, from our convenient location to the comfort of your room and the high standards of cleanliness provided by our team. Your perfect ratings across all aspects, including service and value, are greatly appreciated and serve as wonderful encouragement for our colleagues.

It is also especially rewarding to hear that the breakfast selection stood out as a highlight of your stay. We strive to offer a diverse range each morning to ensure a satisfying start to the day for every guest.

Thank you once again for your generous comments and for choosing our hotel for your visit to Budapest. We sincerely hope to welcome you back for another memorable stay in the future.

Best regards,
Zoltán Géher
General Manager
By Bourdin Emmanuel
Couple
50-59 years
Reviewed: 3 weeks ago (22/01/2026)
Date of experience: 01/2026

It had been a very enjoyablz stay in Budapest.
The hotel was perfect

Dear Guest,

Thank you very much for taking the time to share your impressions following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that your visit to Budapest was so enjoyable and that you found our hotel to be the perfect choice for your travels. Your high ratings for room comfort and cleanliness are greatly appreciated, and we are pleased that our standards helped contribute positively to your stay.

It is especially rewarding to know that our location, next to the Jewish Quarter and close to many attractions, served as an excellent base for exploring the city. Your positive assessment of our service and value also serves as strong motivation for our team to continue providing welcoming hospitality.

Thank you once again for your kind feedback and for choosing to stay with us. We very much look forward to welcoming you back to Continental Hotel Budapest for another memorable experience in the future.

Best regards,
Zoltán Géher
General Manager
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