Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 30,840 reviews across 16 portals
:
By VALETTE
Couple
30-39 years
Reviewed: 3 weeks ago (22/01/2026)
Date of experience: 01/2026

Un très bon rapport qualité prix. Des chambres spacieuses, un petit déjeuner de qualité et espace bien être agréable!

Cher client,

Nous vous remercions chaleureusement d'avoir partagé vos impressions positives et d'avoir souligné l'espace de votre chambre, la qualité de notre petit-déjeuner et l'atmosphère agréable de notre espace bien-être. Nous sommes ravis que vous ayez trouvé le rapport qualité-prix excellent et que plusieurs aspects de votre séjour aient répondu à vos attentes.

Vos commentaires concernant notre petit-déjeuner et nos installations de bien-être nous font particulièrement plaisir. C'est toujours une grande satisfaction de savoir que nos efforts pour offrir confort et qualité sont reconnus par nos clients.

Nous espérons avoir le plaisir de vous accueillir à nouveau au Continental Hotel Budapest lors de votre prochain séjour et de vous offrir un autre moment agréable et mémorable.

Cordialement,

Zoltán Géher

Directeur général
By Gabriele
Family
20-29 years
Reviewed: 3 weeks ago (20/01/2026)
Date of experience: 01/2026

Ottimo soggiorno in questo prestigiosissimo albergo,davvero grazie per aver riempito di positività la nostra vacanza.

Gentile ospite,

La ringraziamo per aver dedicato del tempo a condividere il suo splendido feedback in seguito al suo recente soggiorno al Continental Hotel Budapest.

Siamo davvero lieti di sapere che la sua esperienza con noi abbia contribuito così positivamente alla sua vacanza. È particolarmente piacevole sapere che abbia apprezzato la nostra comoda posizione vicino al centro città, così come il comfort e la funzionalità della sua camera. Le sue gentili parole sulla pulizia sono molto apprezzate e rappresentano un grande incoraggiamento per il nostro team addetto alle pulizie.

La ringraziamo anche per i complimenti sulla cortesia e l'efficienza del nostro personale. È gratificante sapere che qualsiasi problema, come quello con la TV, sia stato risolto tempestivamente e con sua soddisfazione. Il suo riconoscimento della dedizione del nostro team al servizio ci motiva a mantenere sempre elevati standard qualitativi.

La ringraziamo ancora una volta per la sua entusiastica recensione e per aver scelto di soggiornare presso di noi. Non vediamo l'ora di darle nuovamente il benvenuto per un altro soggiorno indimenticabile a Budapest.

Cordiali saluti,
Zoltán Géher
Direttore Generale
No Public Name
Friends
<20 years
Reviewed: 3 weeks ago (20/01/2026)
Date of experience: 01/2026

It was a beautiful and very comfortable stay, very kind staff and always available! We'll be back!!!!
Wonderful rooms and very relaxing wellness centre!

Dear Guest,

Thank you very much for taking the time to share your generous feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted that you found your visit both beautiful and comfortable, and it is especially rewarding to know that our dedicated team contributed to your positive experience by being attentive and always available. Your appreciation for the comfort of your room and our wellness centre is also very much valued.

As a city hotel, our wellness area is thoughtfully designed to offer a peaceful and relaxing retreat for our guests. We are pleased it provided a soothing environment during your stay and hope it added an extra touch of enjoyment to your overall experience.

Your high ratings for location, service, and value, along with your compliments, inspire us to maintain our commitment to excellence. Thank you once again for choosing to stay with us and for your intention to return—we truly look forward to welcoming you back on your next visit to Budapest.

Best regards,
Zoltán Géher
General Manager
No Public Name
Couple
50-59 years
Reviewed: 3 weeks ago (20/01/2026)
Date of experience: 01/2026

Just a fantastic stay - the hotel is so beautiful and characterful it really added to our experience in Budapest . We loved all of it - your staff are a credit to you.

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

It is truly heartening to know that you found our hotel’s unique character and beautiful design to be such an integral part of your Budapest experience. We are especially grateful for your generous praise of our staff, and your recognition of their courtesy and friendliness means a great deal to us. Your appreciation is a wonderful encouragement for our entire team, who strive to provide attentive and welcoming service to every guest.

We have also taken note of your comments regarding the wellness area. As a city hotel, our facilities are designed to provide a relaxing retreat and are therefore limited in size. Your suggestions regarding a larger sauna, gym mats, and pool safety have been shared with the relevant teams for consideration, as we continuously strive to improve our guests’ experience.

Thank you again for recommending us, and we look forward to welcoming you back on a future visit to Budapest.

Best regards,
Zoltán Géher
General Manager
No Public Name
Business
60-69 years
Reviewed: 3 weeks ago (20/01/2026)
Date of experience: 01/2026

Very pleasant and comfortable, just a good feeling being in the hotel.

Dear Guest,

Thank you very much for sharing your thoughtful feedback following your recent stay at Continental Hotel Budapest.

We are delighted to learn that you found your visit both comfortable and enjoyable, and that the welcoming atmosphere of the hotel left you with such a positive impression. It is especially rewarding to know that our location and helpful, courteous staff contributed so favorably to your experience.

We are also grateful for your perfect ratings for cleanliness and for recognizing the value in your stay. Regarding your remark about the room size, we appreciate your perspective and should you consider staying with us again, we would be pleased to suggest our larger room categories, including Deluxe, Executive, or one of our suites, for added comfort. Many guests find the upgrade to be a worthwhile choice for a truly relaxing experience.

Thank you for choosing our hotel and for noting the many aspects that made your stay memorable. We hope to welcome you back again on your next visit to Budapest.

Best regards,
Zoltán Géher
General Manager
By HOANG MINH NHAT
Business
20-29 years
Reviewed: 3 weeks ago (20/01/2026)
Date of experience: 01/2026

Good hotel & decent experience & room, but definitely you guys need to improve on Receptionist/ Front Desk negative attitude when dealing with complex paperwork & invoices with customers on their business trip. I've witnessed my colleague cried just because she didn't get the correct address in the company invoice (Bosch Global Software Technologies Company Limited). Later she was provided with the correct one, but the attitude of the front desk guy was terrifying & seemed so pissed towards her. Customers paid the service to receive good attitude & care, not to be yelled at or be hated. Please take note & improve it. Thanks!

Dear Guest,

Thank you very much for taking the time to share your feedback following your recent stay with us.

We are pleased to know that you found the hotel overall satisfactory and appreciated the location, room comfort, cleanliness, and value. Your kind remarks are very encouraging for our team.

At the same time, we are truly sorry for the distress caused during the interaction at the front desk regarding the invoice documentation. We understand that your colleague felt upset, and we deeply regret that our communication did not provide the calm, supportive experience she deserved. While our receptionist acted to fulfill the requested changes, we recognize that the manner in which it unfolded could have been handled with greater patience and care.

Finally, our colleague had intended to offer a sincere apology shortly afterward. We regret that your colleague did not accept it, and we would like to take this opportunity to convey our heartfelt apologies once more. We would be grateful if you could kindly pass this message along.

Please rest assured that your feedback has been shared with our reception management and team. We are reinforcing guidance and training to ensure all guests receive professional, respectful, patient, and attentive service, even in complex situations. We genuinely appreciate your honesty, as it helps us grow and improve.

Thank you again for sharing both your compliments and concerns. We sincerely hope to welcome you and your colleagues back in the future, so we may provide the smooth, caring, and positive experience that every guest deserves.

Best regards,
Zoltán Géher
General Manager
By Mej
Couple
20-29 years
Reviewed: 4 weeks ago (19/01/2026)
Date of experience: 01/2026

It was a lovely experiance with lovely staff

Dear Guest,

Thank you very much for sharing your feedback following your recent stay at Continental Hotel Budapest.

We are truly pleased to learn that you had a wonderful experience and that our team's friendliness and dedication made such a positive impression on your visit. Your perfect scores for location, cleanliness, service, and value are deeply appreciated and serve as great encouragement for our colleagues.

We also wish to thank you for your remarks regarding the room temperature. During the colder season, our air conditioning operates in heating mode; however, we are always happy to assist guests with adjustments for maximum comfort or providing additional equipment, such as portable heater and extra blankets. We appreciate your understanding and would be delighted to accommodate any preferences you may have on your next stay.

Thank you once again for taking the time to share your impressions and for choosing us for your travels in Budapest. We hope to have the pleasure of welcoming you back for another enjoyable visit in the future.

Best regards,
Zoltán Géher
General Manager
No Public Name
Family
40-49 years
Reviewed: 4 weeks ago (19/01/2026)
Date of experience: 01/2026

Fantastisk, afslappende og super service

Kære gæst,

Mange tak for din feedback efter dit første ophold på Continental Hotel Budapest. Vi er glade for at høre, at du nød vores centrale beliggenhed, opmærksomme service, morgenmad, bar med livemusik og den samlede værdi for pengene.

Vi har også taget din kommentar vedrørende wellness-området til efterretning. Som et byhotel er vores wellness-faciliteter designet til at give et afslappende tilflugtssted og er derfor begrænsede i størrelse. Vi sætter pris på din forståelse og håber, at det stadig har bidraget til din samlede komfort og afslapning.

Vi sætter også pris på dine observationer vedrørende værelsernes lydisolering, som vi har delt med vores team, da vi løbende stræber efter at forbedre gæsteoplevelsen.

Det er dejligt at vide, at dit ophold generelt var afslappende og behageligt. Vi ser frem til at byde dig velkommen tilbage i fremtiden til endnu et mindeværdigt besøg.

Med venlig hilsen,
Zoltán Géher
Administrerende direktør
No Public Name
Business
50-59 years
Reviewed: 4 weeks ago (19/01/2026)
Date of experience: 01/2026

not the worst not the best it was ok pnly ok

Dear Guest,

Thank you for sharing your feedback following your recent stay at Continental Hotel Budapest.

We are pleased that you found your room comfortable, enjoyed our breakfast, and appreciated our central location.

We have taken note of your comments regarding the wellness area. Please note that, as a city hotel, our wellness facilities are designed with relaxation in mind and are limited in size. Hygiene and comfort are our priorities, and operational pauses are sometimes taken to allow extra cleaning if needed.

Regarding check-in, the guaranteed official time is 3:00 PM; however, whenever possible, we are happy to provide an early room before this time. We kindly encourage you to share any concerns during your stay, as we would be pleased to review the wellness area and arrange additional cleaning upon request.

Thank you once again for your feedback. We hope that, despite these points, there were aspects of your stay that you enjoyed, and we look forward to welcoming you back to Continental Hotel Budapest in the future.

Best regards,
Zoltán Géher
General Manager
By Daniel M.
Couple
30-39 years
Reviewed: 4 weeks ago (19/01/2026)
Date of experience: 01/2026

overall okay, but for this price, I´d expect more

Dear Guest,

Thank you very much for taking the time to share your feedback regarding your recent stay at the Continental Hotel Budapest.

We are pleased to hear that you appreciated our central location, spacious rooms, and the large bed itself, as well as your experience at our gallery bar. Your positive remarks are greatly appreciated.

At the same time, we sincerely apologize for the issues you encountered. We regret that you noticed an unpleasant odor in the bathroom. Regarding the bed, comfort is a matter of personal preference. Upon request, we are happy to provide a firmer pad underneath or a mattress topper to make it more comfortable. Next time, please do not hesitate to share any concerns so we can address them promptly.

Concerning to housekeeping, your comfort is very important to us. We will gently remind our team to be mindful of guests’ rest during cleaning hours, and we also encourage the use of the “Do Not Disturb” card to ensure an uninterrupted and more peaceful stay.

We also appreciate your honest feedback regarding the overall value for the price. It is important to us to learn from each guest’s perspective so that we can continue to enhance the experience we offer.

Thank you again for your review, and we are glad to read that you would consider staying with us again. We look forward to welcoming you back in the future and providing an even more enjoyable stay.

Best regards,
Zoltán Géher
General Manager
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