Continental Hotel Budapest hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 31,114 reviews across 16 portals
:
No Public Name
Couple
40-49 years
Reviewed: 4 weeks ago (07/03/2026)
Date of experience: 03/2026

Overall experience was lovely, beautiful building, great location, the breakfast let it down for me.
Beds were very comfortable, the restaurant of an evening was outstanding the food was delicious.

Dear Guest,

Thank you very much for taking the time to share your detailed feedback following your recent stay at Continental Hotel Budapest.

We are delighted to learn that you enjoyed many aspects of your visit, including the comfort of our beds, the architectural charm of the building, and our central location in Budapest. It is particularly gratifying to hear that your experience in our evening restaurant left such a favorable impression, with delicious food and an outstanding atmosphere. Your kind words regarding our cleanliness standards and the service provided by our team are also greatly appreciated.

We apologize if the breakfast did not meet your expectations. We strive to offer a very rich international selection, complemented with traditional Hungarian flavors. At the same time, we are always happy to accommodate our guests’ individual requests, so please feel free to share them with us on your next visit.

Thank you once again for sharing both your praise and your constructive feedback. We truly value your comments and sincerely hope to have the pleasure of welcoming you back to Continental Hotel Budapest for an even more memorable stay.

Best regards,
Zoltán Géher
General Manager
By Colin fish
Couple
60-69 years
Reviewed: 4 weeks ago (07/03/2026)
Date of experience: 03/2026

We had an excellent time and will return to Budapest and stay at the hotel continental.

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that your experience was such a positive one and that you enjoyed every aspect of your visit, from our convenient location and comfortable rooms to the daily standards of cleanliness maintained throughout your stay.

Your appreciation for our team’s attentive service and the overall value you felt are especially meaningful to us, and serve as genuine encouragement for our entire staff. Knowing that you plan to return and stay with us again is the highest compliment we could hope to receive.

Thank you once again for your kind words and perfect ratings in every category. We look forward to welcoming you back to Budapest and to our hotel for another memorable stay.

Best regards,
Zoltán Géher
General Manager
By simone
Couple
30-39 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Molto soddisfatto, personale molto accogliente,camera spaziose e colazione eccellente !

Gentile ospite,

La ringraziamo per aver dedicato del tempo a condividere il suo feedback positivo in seguito al suo recente soggiorno presso il nostro hotel.

Siamo lieti di sapere che ha trovato il nostro team accogliente e che la spaziosità della sua camera ha contribuito al suo comfort generale. Le sue gentili parole sull'eccellenza della nostra colazione sono particolarmente apprezzate, poiché ci impegniamo a offrire ogni mattina una selezione ricca e varia per iniziare la giornata dei nostri ospiti con il piede giusto.

È meraviglioso vedere le sue ottime valutazioni sul servizio, sul prezzo e sull'esperienza complessiva. La sua soddisfazione è il più grande incoraggiamento per tutto il nostro team, che si impegna costantemente a offrire un'ospitalità autentica.

Saremo onorati di darle nuovamente il benvenuto durante la sua prossima visita a Budapest per un altro soggiorno indimenticabile.

Cordiali saluti,
Zoltán Géher
Direttore Generale
By Suzy Casey
Couple
40-49 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Very impressive hotel. Attentive staff and great service. Breakfast was fantastic and so much choice. Would definitely return. Thank you

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly delighted to learn that you found our hotel so impressive and that the attentiveness and care shown by our team contributed to such a positive experience. Your recognition of our high standards of service is greatly appreciated and serves as a valued encouragement for everyone involved.

It is particularly gratifying to know that our breakfast selection exceeded your expectations and offered a variety that enhanced your mornings with us. We are committed to providing a rich assortment of both international and local flavors, and it is rewarding to hear that this added enjoyment to your stay.

Your perfect scores in all categories, including location, room comfort, cleanliness, service, and value, mean a great deal to us. Thank you once again for your generous remarks and thoughtful recommendation. We sincerely hope to welcome you back to Budapest for another memorable visit in the future.

Best regards,
Zoltán Géher
General Manager
By Brian
Couple
50-59 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Great hotel with a lovely breakfast. Staff also very good, would stay again.

Dear Guest,

Thank you very much for sharing your positive impressions following your recent stay at Continental Hotel Budapest.

We are truly delighted to know that you enjoyed your time with us and that the quality of our breakfast and the helpfulness of our staff made such a favorable impact on your visit. Your appreciation for the cleanliness of the hotel and for the comfort of your room is most encouraging for our team, as we strive to create a welcoming and pleasant environment for every guest.

Your kind words and high ratings for our service, location, and value are greatly valued, and it is particularly rewarding to hear that you would choose to return to our hotel in the future.

Thank you once again for your thoughtful feedback and for highlighting the aspects that contributed to your enjoyable experience. We sincerely look forward to welcoming you back to Budapest for another memorable stay.

Best regards,
Zoltán Géher
General Manager
By Thomas
Family
50-59 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Schönes Hotel, sehr guter Service der Rezeption, guter Service im Restaurant. Ausgezeichnetes Frühstück, sehr gutes Essen im Restaurant. Housekeeping macht sehr guten Job.
Hotel in guter Lage zu den öffentlichen Verkehrsmitteln.
Ich kann das Hotel gern weiterempfehlen.

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke von Ihrem Aufenthalt im Continental Hotel Budapest mit uns zu teilen.

Wir freuen uns sehr, dass Ihnen unser herzlicher Empfang, unser aufmerksames Restaurantpersonal und die Qualität unseres Frühstücks gefallen haben. Es freut uns auch sehr, dass unser Reinigungsteam, der Komfort Ihres Zimmers und die zentrale Lage zu Ihrem positiven Aufenthalt beigetragen haben. Ihre Empfehlung wissen wir sehr zu schätzen und sie ist eine große Motivation für unser Team.

Es tut uns jedoch leid, dass unser Wellnessbereich Ihre Erwartungen nicht vollständig erfüllt hat. Wir betonen stets, dass dieser Bereich als Stadthotel ein kleines Extra an Annehmlichkeiten bietet, und freuen uns, wenn unsere Gäste ihn als zusätzlichen Bonus ihres Aufenthalts wahrnehmen.

Wir danken Ihnen auch für Ihr Feedback zur Müsliauswahl beim Frühstück. Wir werden Ihren Vorschlag mit unserem Küchenteam besprechen, um zukünftig eine größere Auswahl für unsere Gäste anbieten zu können.

Nochmals vielen Dank für Ihre hilfreichen Anmerkungen. Wir freuen uns darauf, Sie bald wieder im Continental Hotel Budapest begrüßen zu dürfen und Ihnen einen weiteren angenehmen Aufenthalt zu bereiten.

Mit freundlichen Grüßen, Zoltán Géher
Direktor General
By Alexis P.
Alone
40-49 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Very good impression of my trip. Very polite and pleasant people , live piano music at the evening, relaxed and friendly place. Good management of the hotel (forget nothing, know everyone)

Dear Guest,

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Continental Hotel Budapest.

We are truly pleased to know that your trip left such a positive impression and that our team's warmth and attentiveness contributed to a memorable experience for you. It is especially gratifying to hear that the live piano music in the evenings and the friendly, relaxed atmosphere helped to make your stay so enjoyable.

Your kind remarks regarding the thoughtful management of the hotel, as well as the special birthday touches, are sincerely appreciated. We are delighted that the macarons and wine added a meaningful and personal note to your celebration.

Thank you once again for your generous comments and perfect ratings in every category. We hope to have the pleasure of welcoming you back to Budapest for another memorable visit in the future.

Best regards,
Zoltán Géher
General Manager
By Revcolevschi
Family
<20 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

I chose this hotel because it looked beautiful and offered a pool and spa included with the stay. It was actually above my usual budget, but I decided to make the extra effort because the facilities seemed worth it.

However, when I arrived, I was informed at check-in that the pool and spa were closed for two weeks. This was extremely disappointing, especially since these amenities were the main reason I booked the hotel. My reservation confirmation still states that the spa is included and offers unlimited access.

When I expressed my disappointment at the reception desk, the staff member responded in a very aggressive and disrespectful way, telling me that I should “learn how to read.” Instead of apologizing or trying to find any solution, he simply dismissed the issue and spoke to me very poorly.

Apparently the closure was mentioned somewhere on the website, but it is hidden at the very bottom of the page, behind two expandable sections, in very small text with dates. It is absolutely not presented in a clear or visible way when making the reservation.

Overall, the experience was very disappointing. Not only were the main facilities unavailable, but the way I was spoken to at reception was completely unacceptable. A hotel at this level should at least treat guests with respect and transparency

Dear Guest,

Thank you for taking the time to share your feedback regarding your recent stay at Continental Hotel Budapest.

First and foremost, please accept our sincere apologies if the interaction at the reception desk left you with an unpleasant impression. Providing respectful and attentive service is extremely important to us, and we regret if the communication at that moment did not reflect the standard of hospitality we strive to deliver. Our colleague also offered the possibility to speak with a manager the following morning so that the matter could be discussed further.

Regarding the temporary closure of our wellness facilities, we fully understand how disappointing this may have been, especially if the pool and spa were important factors in your decision to choose our hotel. Renovation works can never take place at a perfectly convenient time; however, the comfort and long-term satisfaction of our guests remain our highest priorities.
The recent enhancement of our wellness area — including essential maintenance, the construction of a new sauna, and technical upgrades affecting both the indoor and rooftop pools — had been communicated on our website since 13 January as well as on major online reservation platforms such as Booking.com. As your reservation was made on 15 February through Booking.com, this information was already indicated on the platform at the time of booking. Nevertheless, we fully understand that guests staying during the renovation period may have felt disappointed, particularly if these facilities were a key reason for their visit.

While some services were temporarily limited, our fitness facilities and massage treatments remained available. We are also pleased to share that the renovation has now been successfully completed, and our renewed wellness area — including the expanded sauna and salt room — has been welcoming guests again since March 1.

Once again, please accept our apologies for any frustration caused during your stay. We sincerely hope that, despite this situation, you were able to enjoy some aspects of your time in Budapest, and we would be grateful for the opportunity to welcome you again in the future and provide the full experience our hotel strives to offer.

Best regards,
Zoltán Géher
General Manager
No Public Name
Friends
50-59 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Zeer aangenaam kader, heerlijk ontbijt en gedienstig personeel. Ik kom graag terug.

Geachte gast,

Hartelijk dank dat u de tijd heeft genomen om uw feedback te delen over uw recente verblijf in het Continental Hotel Budapest. We zijn blij te horen dat u genoten heeft van onze aangename omgeving, het heerlijke ontbijt en de behulpzaamheid van ons personeel. Het is fijn om te weten dat onze locatie en de nabijheid van het openbaar vervoer het verkennen van Boedapest voor u zo gemakkelijk hebben gemaakt.

We stellen uw opmerkingen over de kamer en de nabijheid van de rookruimte zeer op prijs. We begrijpen dat het af en toe voorkomende geluid op de gang en de wat hogere kamertemperatuur uw comfort mogelijk hebben beïnvloed. Nu het weer milder wordt, wordt onze centrale verwarming gedeeltelijk teruggeschroefd om een optimale balans in comfort te garanderen. We moedigen gasten altijd aan om eventuele klachten ter plaatse te melden. We staan altijd klaar om u direct te helpen, bijvoorbeeld door de verwarming aan te passen, ramen te openen, een ventilator te plaatsen of, indien beschikbaar, een stillere kamer aan te bieden.

Wat betreft het ontbijt, we zijn blij dat u van onze selectie heeft genoten.

Nogmaals hartelijk dank voor uw vriendelijke woorden en uw aanbeveling. We verwelkomen u graag opnieuw in het Continental Hotel Budapest en streven ernaar om u bij uw volgende bezoek een nog aangenamer en comfortabeler verblijf te bieden.

Hartelijke groeten,
Zoltán Geher
Algemeen directeur
By Matthias Hobler
Couple
40-49 years
Reviewed: 4 weeks ago (06/03/2026)
Date of experience: 03/2026

Es war eine sehr schöne Zeit in diesem Hotel. Das Personal und der Service war ausgezeichnet. Sehr zu empfehlen!

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, uns nach Ihrem Aufenthalt im Continental Hotel Budapest Ihr ausführliches Feedback mitzuteilen. Wir freuen uns sehr, dass Sie eine schöne Zeit bei uns verbracht haben.

Es ist besonders erfreulich zu hören, dass Sie unser Personal und unseren Service als exzellent empfunden haben und dass unsere Lage, der Zimmerkomfort, die Sauberkeit und das Preis-Leistungs-Verhältnis Ihre Erwartungen erfüllt haben. Ihre Bereitschaft, unser Hotel weiterzuempfehlen und uns in Zukunft wieder zu besuchen, bedeutet unserem gesamten Team sehr viel.

Wir schätzen auch Ihre konstruktiven Anmerkungen zum Frühstücksangebot sehr. Unser Team ist stets bemüht, individuelle Frühstückswünsche nach Möglichkeit zu erfüllen. Sollten Sie beispielsweise frisch gepressten Saft bevorzugen, bereiten wir diesen gerne auf Anfrage zu. Aufgrund der Größe des Hotels mit 280 Zimmern ist es uns jedoch nicht möglich, diese Option standardmäßig am Buffet anzubieten. Ihre Vorschläge zu den Würstchen, Säften und der Auswahl an Marmeladen und Aufstrichen haben wir an unser Küchenteam weitergeleitet, da wir uns kontinuierlich bemühen, das Frühstückserlebnis für unsere Gäste zu verbessern.

Vielen Dank nochmals für Ihre freundliche Empfehlung und Ihr wertvolles Feedback. Wir freuen uns sehr darauf, Sie bald wieder im Continental Hotel Budapest begrüßen zu dürfen und Ihnen einen weiteren angenehmen Aufenthalt in Budapest zu ermöglichen.

Mit freundlichen Grüßen, Zoltán Géher, Direktor General
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