Our Customer Satisfaction Index
90%

"Excellent"

Based on 481 reviews
:
No Public Name
Leisure travelers
70-79 years
Reviewed: 4 years ago (21/01/2016)
Date of experience: 01/2016

Very pleasant place to stay prior to Gatwick flight, both quiet and convenient. It is a pleasure to stay at a place where you are treated as a person by the owners who truly care about their property and the service they offer to their guests.

By colin and shani
Leisure travelers
50-59 years
Reviewed: 4 years ago (16/01/2016)
Date of experience: 01/2016

Very poative and will use you next time all staff were so helpfull and very friendly
a great place to stay love room 25.
many thanks.Colin And Shani

By Aaron
Leisure travelers
30-39 years
Reviewed: 4 years ago (12/01/2016)
Date of experience: 01/2016

It was really relaxing before the start of our holiday
Very convenient being close to the airport

No Public Name
Leisure travelers
70-79 years
Reviewed: 4 years ago (09/01/2016)
Date of experience: 12/2015

You continue to provide good service.
John was excellent

No Public Name
Leisure travelers
40-49 years
Reviewed: 4 years ago (07/01/2016)
Date of experience: 12/2015

Excellent service from check in, at breakfast and transfers

Rooms a bit dated and ours was cold no heating on, bathroom was better

Tea facilities also could be improved (choice was very limited)

By streets47@hotmail.co.uk
Leisure travelers
60-69 years
Reviewed: 4 years ago (02/01/2016)
Date of experience: 12/2015

overall experience was very good, great value for money.

No Public Name
Leisure travelers
50-59 years
Reviewed: 4 years ago (27/12/2015)
Date of experience: 12/2015

Good location and adequate but not exceptional service

No Public Name
Leisure travelers
60-69 years
Reviewed: 4 years ago (24/12/2015)
Date of experience: 12/2015

the accommodation was perfect for us, transport to & from airport was excellent

By John
Leisure travelers
70-79 years
Reviewed: 4 years ago (20/12/2015)
Date of experience: 12/2015

Had a very good stay at this hotel. Very convenient for Gatwick airport. The room was small but very comfortable and breakfast was very good it was freshly cooked just right to set us up for our trip. The shuttle service was good arriving within minutes of us giving them a call. Overall a very good experience will definitely use this hotel again when travelling from Gatwick.

No Public Name
Leisure travelers
60-69 years
Reviewed: 4 years ago (14/12/2015)
Date of experience: 11/2015

An excellent hotel, fantastic service and facilities and very friendly helpful staff

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