Cruccuris Resort hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 2,362 reviews across 10 portals
:
No Public Name
50-59 years
Reviewed: 1 week ago (08/09/2025)
Date of experience: 09/2025

Het hotel is gelegen in een rustige omgeving en zou ons rust hebben moet geven maar gezien de hoge fluittoon tijdens de nacht, hebben wij een zeer slechte nachtrust ervaring.

Geachte heer Meuleman,
Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen.

Het spijt ons oprecht te horen dat uw nachtrust werd verstoord door een fluittoon tijdens de nacht. Dat is uiteraard niet de rustgevende ervaring die wij onze gasten willen bieden. Wij nemen uw melding serieus en zullen dit onmiddellijk laten onderzoeken om de oorzaak vast te stellen en op te lossen.

We hopen dat u ondanks dit ongemak toch hebt kunnen genieten van de rustige ligging van het hotel.
Hopelijk mogen we u in de toekomst opnieuw verwelkomen voor een meer ontspannen verblijf.

Met vriendelijke groet,
Cruccuris Team
No Public Name
40-49 years
Reviewed: 2 weeks ago (07/09/2025)
Date of experience: 09/2025

Ottimo a parte la maleducazione di alcuni clienti che non hanno rispetto degli altri clienti facendo rumore a qualsiasi ora nella camera . Giusto per ricordare perché i clienti scelgono appunto una certa tipologia di struttura.

Gentile Eleonora,

la ringraziamo per aver condiviso il suo feedback e per aver scelto la nostra struttura per il suo soggiorno.

Siamo lieti che, nel complesso, la sua esperienza sia stata positiva.
Ci dispiace però sapere che la presenza di altri ospiti poco rispettosi abbia in parte compromesso la sua tranquillità.
Come struttura votata al relax e alla quiete, facciamo sempre il possibile per garantire un ambiente sereno e ci impegniamo, anche tramite il nostro staff, a intervenire quando vengono segnalati comportamenti inappropriati.

Apprezziamo la sua osservazione, che ci offre l’occasione per ricordare a tutti i nostri ospiti l’importanza del rispetto reciproco, soprattutto in contesti pensati per chi cerca pace e benessere.

Speriamo di poterla riaccogliere presto per un soggiorno ancora più piacevole.

Un caloros saluto,
Cruccuris Team
By Katja Anthamatten
50-59 years
Reviewed: 2 weeks ago (07/09/2025)
Date of experience: 09/2025

Sehr schönes Hotel, freundliches Personal, wären gerne lenger geblieben. Das Abendessen war sehr lecker (die Portionen könnten etwas grösser sein) und das Frühstück war grossartig.

Liebe Katja,
vielen herzlichen Dank für Ihre schöne Rückmeldung! Es freut uns sehr, dass Ihnen unser Hotel, das freundliche Personal sowie das Abendessen und Frühstück so gut gefallen haben.

Wir nehmen Ihren Hinweis zu den Portionsgrößen gerne auf – Ihr Feedback hilft uns, unseren Service weiter zu verbessern.

Wir würden uns freuen, Sie bei Gelegenheit wieder bei uns begrüßen zu dürfen – vielleicht ja für einen längeren Aufenthalt beim nächsten Mal!

Herzliche Grüße,
Cruccuris Team
By Milly Buijs
60-69 years
Reviewed: 3 weeks ago (31/08/2025)
Date of experience: 08/2025

It was a very good experience; the next things could be improved: 1. don't ask 54 euro for visiting your beach; 2. don't ask money for omelet of certain eggs at the breakfast (must be normal and included in a good hotel); 3. dont't ask € 10,00 for eating near the pool in the evening.

Dear Milly,
Thank you for sharing your experience with us. We’re glad to hear that overall you had a very good stay.

We appreciate your feedback regarding some of the extra charges. We understand that the beach access fee, the omelet charge at breakfast, and the fee for dining by the pool may have been unexpected. These policies are in place to maintain the quality of our services and facilities, but we are always open to reviewing them to ensure they meet our guests’ expectations.

Your comments are valuable and will be taken into consideration as we strive to improve the guest experience.

We hope to welcome you back in the future for an even better stay.

Best regards,
Cruccuris Team
By Gennaro
40-49 years
Reviewed: 3 weeks ago (31/08/2025)
Date of experience: 08/2025

Fantastico

No Public Name
40-49 years
Reviewed: 3 weeks ago (27/08/2025)
Date of experience: 08/2025

Ottimo

By Massimo Zaniboni
60-69 years
Reviewed: 3 weeks ago (25/08/2025)
Date of experience: 08/2025

Una bellissima esperienza, tutto era come speravamo ed ha superato le aspettative

By Alberto Gamberoni
60-69 years
Reviewed: 3 weeks ago (25/08/2025)
Date of experience: 08/2025

Molto bello era quello che cercavo. peccato la distanza dal mare ma ben gestita con partnership con hotel Stella Maris anche se i costi del servizio sono elevati. forse un trattamento per ospiti dell'hotel potrebbe essere fatto a tariffa più contenuta

By Antonio
70-79 years
Reviewed: 4 weeks ago (23/08/2025)
Date of experience: 08/2025

Eccellente

By Mario
40-49 years
Reviewed: 4 weeks ago (23/08/2025)
Date of experience: 08/2025

Relax, tranquillità piacere e casa ❤️

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