Georgian House Hotel hotel logohotel logo
Our Customer Satisfaction Index
90%

"Excellent"

Based on 2,611 reviews
:
By Chloe
Leisure travelers
20-29 years
5 days ago (14/01/2018)

The staff were great and couldn't help enough. We took the potions class which was fab. Aside from a few issues with the room we found the hotel good.

Location





5 / 5.0
Room





3 / 5.0

We stayed in the enchanted chamber. Although the decor was nice I was a bit disappointed in how tiny the room was. For the money I had expected a little more. The biggest issue was the bathroom. It was FREEZING. With no heating and not even a toilet mat it was very unpleasant.

Cleanliness





4 / 5.0
Friendliness of the reception





4 / 5.0
Value for money





3 / 5.0
Breakfast





4 / 5.0
By Scot T.
Business travelers
30-39 years
1 week ago (11/01/2018)

Fantastic staff throughout and great location for what I need

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure travelers
20-29 years
1 week ago (10/01/2018)

Amazing decorations, loved the stay at the wizard chamber

Location





5 / 5.0
Room





4 / 5.0

The ceiling just above the bed was dripping water while the guest upstairs was showering

Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0

very impressed entrance to the basement ;)

Value for money





4 / 5.0
Breakfast





5 / 5.0

love the wizard themed breakfast

By Michael
Leisure travelers
40-49 years
2 weeks ago (08/01/2018)

As a World host customer service certificate holder, I could see how hard the reception staff worked to ensure that our stay was magical

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





3 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure travelers
50-59 years
2 weeks ago (07/01/2018)

Excellent stay! Breakfast was awesome. Your staff was very helpful and courteous. The bathroom layout was awkward with mirror placement behind the toilet, not sure how this could be improved. Also an outlet in the bathroom to use the hair dryer would have been helpful.

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure travelers
40-49 years
2 weeks ago (06/01/2018)

I will come again, good place to stay :-)

Location





4 / 5.0
Room





4 / 5.0
Cleanliness





3 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Sherri M.
Leisure travelers
40-49 years
2 weeks ago (06/01/2018)

We had a wonderful time. The room was brilliant and well equipped. The stay was extremely friendly and accommodating. Breakfast was fun and delicious. Thank you!

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Business travelers
50-59 years
2 weeks ago (04/01/2018)

Very pleasant

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Angela B.
Leisure travelers
30-39 years
2 weeks ago (04/01/2018)

We had an amazing stay overall, a lot of effort went into the wizzarding chamber and it was very impressive. The only fault with our stay would be the service after 11pm and no bar. I only wanted a coke and the receptionist stated the bar was closed and that there was no one to get it, she was quite unfriendly. Before this I had also asked a staff member (around 10pm) for the same he told me to go to the bar and get it ‘simple’ I though this was quite rude. Apart from this the stay in the themed room was great.

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





3 / 5.0
Value for money





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure travelers
50-59 years
2 weeks ago (03/01/2018)

As previously stated , very pleasant stay, excellent location.

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
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