We had a lovely time in London on business, unfortunately did not spend a great deal of time at the hotel. I have already recommended the hotel to several friends and business associates who have children who would love the themed rooms offered. Many thanks to all involved
I really did love the hotel and would definitely return for a leisure break with my partner. One of my colleagues stayed in the wizard chamber which looked amazing. All staff were very friendly and helpful, even going down the street to get us a taxi.
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This was beyond our expectations. We little wizards loved it!
The staff were great and couldn't help enough. We took the potions class which was fab. Aside from a few issues with the room we found the hotel good.
Fantastic staff throughout and great location for what I need
Amazing decorations, loved the stay at the wizard chamber
As a World host customer service certificate holder, I could see how hard the reception staff worked to ensure that our stay was magical
Excellent stay! Breakfast was awesome. Your staff was very helpful and courteous. The bathroom layout was awkward with mirror placement behind the toilet, not sure how this could be improved. Also an outlet in the bathroom to use the hair dryer would have been helpful.