Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 874 reviews
:
By Traci
Alone
50-59 years
Reviewed: 1 year ago (04/12/2024)
Date of experience: 12/2024

The location was great and the staff was friendly. Room was clean and well cared for with exception of tub.

Dear Guest, We thank you very much for having taken the time to write your impressions of your last stay with us. Sorry for the bathtub. Best regards, Carlo Cravat
By K.Simmons
Couple
40-49 years
Reviewed: 1 year ago (01/12/2024)
Date of experience: 11/2024

We have a great stay here and would definitely recommend and return

Dear Guest, We thank you for your positive rating and remarks about your last stay with us. May I ask you to post the same on Tripadvisor. Best regards, Carlo Cravat
By Chris Taylor
Couple
70-79 years
Reviewed: 1 year ago (28/11/2024)
Date of experience: 11/2024

Good but spoilt by the staff we dealt with

Dear Guest, We are sorry to read this. I will show this email as well to my staff in the bar as the one at reception. Normally we are known as having nice and kind staff that tries to please guests needs as quick as possible. Best regards, Carlo Cravat
By Diane
Alone
50-59 years
Reviewed: 1 year ago (26/11/2024)
Date of experience: 11/2024

This is the 6th time I’ve stayed here. I always stay here when I come to Luxembourg.

Dear Guest, Thank you for being such a frequent guest to our hotel. Great that you enjoy it so much. Do not hesitate to give some inputs at reception or when you see me in the lobby. My staff and myself will appreciate it. Best regards, Carlo Cravat
By Ian Davenport and Amy Davenpor..
Couple
40-49 years
Reviewed: 1 year ago (25/11/2024)
Date of experience: 11/2024

Excellent romantic 2 night stay in a fantastic city with access to some wonderful Xmas markets

Dear Guest, I thank you for the time you spent to write these nice comments about my staff and the hotel. Great that you enjoyed the time being with us. Best regards, Carlo Cravat
By Markus Werther
Couple
60-69 years
Reviewed: 1 year ago (25/11/2024)
Date of experience: 11/2024

Historisches Ambiente mit Charme in zentraler Lage und mit zuvorkommendem, freundlichem Personal.

Lieber Gast, wir bedanken uns für die Zeit die Sie sich genommen haben um diese netten Wörter über mein Personal und das Hotel insgesamt zu schreiben.
Alles Gute, Carlo Cravat
By AK
Business
30-39 years
Reviewed: 1 year ago (21/11/2024)
Date of experience: 11/2024

Lovely Hotel and amazing staff

Dear Guest, Thank you for your maximum of score you gave us and also that you pointed out the service we provide and the kindness of my staff. Glad that you enjoyed the stay with us. May I ask to share this excellent comment and rating on Tripadvisor. Best regards, Carlo Cravat
By Ilse van der Waal
Friends
60-69 years
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

Prima hotel op een fantastische locatie. Kamers mogen een upgrade krijgen - bedden en beddengoed zijn nu al geweldig. Ik zou wel zeggen dat de badkamers nu al een upgrade moeten krijgen….

Dear Guest, We thank you for having taken the time to describe our vintage hotel and the kindness of my staff and its service. Best regards, Carlo Cravat
By Peter Hansen
Business
70-79 years
Reviewed: 1 year ago (15/11/2024)
Date of experience: 11/2024

A good experience - fine to revisit luxembourg after 25 years

Dear Guest, Thank you for having been for so many years a loyal customer and that you still enjoy coming back. All the best and see you soon again in Luxembourg, Carlo Cravat
By Maria de Fonseca
Business
50-59 years
Reviewed: 1 year ago (14/11/2024)
Date of experience: 11/2024

☺️☺️☺️ ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️ I am so happy

Dear Guest, We thank you for this cute comment. Please post the same on Tripadvisor, this will help a lot. Best regards, Carlo Cravat
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