Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 875 reviews
:
By Peter Schnell
Couple
60-69 years
Reviewed: 2 years ago (18/07/2024)
Date of experience: 07/2024

Wir fühlen uns sehr wohl im Grand Hotel Cravat und werden wiederkommen. Lage, Personal und Sauberkeit sind top, Zimmer und Bad sind in die Jahre gekommen

Lieber Gast, danke für diesen netten Kommentar nicht nur über unser Personal sondern auch über unser Hotel. Es ist immer sehr Motivierend sowohl für mein Team als auch für die Familie Cravat wenn alles Gut geklappt hat und Sie einen schönen Aufenhalt hatten. Hochachtungsvoll, Carlo Cravat
By Malvina Del Roio
Couple
40-49 years
Reviewed: 2 years ago (17/07/2024)
Date of experience: 07/2024

Alles einfach perfekt.

Lieber Gast, danke für diesen netten Kommentar und froh zu lesen dass alles zu Ihrer Zufriedenheit war. Hochachtungsvoll, Carlo Cravat
By Alberto Serrano
Couple
30-39 years
Reviewed: 2 years ago (16/07/2024)
Date of experience: 07/2024

Totally recomendable

Dear Guest, Thank you for your fine and kind comment and excellent score you gave us. Glad to read that you enjoyed it. Best regards, Carlo Cravat
By Ronny Norrman
Couple
50-59 years
Reviewed: 2 years ago (14/07/2024)
Date of experience: 07/2024

Vi är väldigt nöjda med vår vistelse på hotellet men det är de små sakerna som man märker ibland. Frukostsalen, att två glödlampor är ur funktion märks med gång när man har sådan lampetter. Varför byter man dom inte innan frukost. Två minuters arbete

Dear Guest, Thank you for your comments and we will fix the lights in the breakfast room. Best regards, Carlo Cravat
By Nicole
Business
40-49 years
Reviewed: 2 years ago (14/07/2024)
Date of experience: 07/2024

We had a corner room looking straight out to the statue. The room was bright, super comfortable, and looked much more stylish than the photos online! I would stay here again. The staff is really nice as well.

Dear Guest, We thank you for your fine and kind comments not only about our hotel but especially in pointing out the kindness of my staff. Sorry for not meeting your needs on the vegan side, we will work on it. If you wish to help us to improve our visibility we would be happy if you post same comment with 5 bubbles on Tripadvisor. Best regards, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (07/07/2024)
Date of experience: 07/2024

Very charming and well maintained hotel in a great location.

Dear Guest, We thank you for pointing out that we are a charming and well maintained hotel. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (05/07/2024)
Date of experience: 07/2024

Great location, service, room quality. Perfect classy hotel in the perfect location. Would stay here again for sure. Highly recommend!

Dear Guest, Thank you for having taken the time to write down and share these positive remarks about your stay, the kindness of my staff and the quality in general. Best regards, Carlo Cravat
By Ping Chung
Couple
70-79 years
Reviewed: 2 years ago (29/06/2024)
Date of experience: 06/2024

We stayed 3 nights and will never return to this hotel. Room was clean but carpet & drapes were dirty. We had to check out early at 6.45am on last day so couldn’t have breakfast which we paid for. The lovely waitress spent 10 min to check if they could provide us a sandwich to take with us when we check out the next day. However the rude staff at reception not only said no sandwich for us but also wanted us to pay extra 10 euros. A mistake he admitted but didn’t apologise. He just wanted us gone & refused to talk or look at us. A rude staff!!! Luxembourg is lovely but stay away from this horrible hotel.

Dear Guest, We thank you for your personnal comments. Best regards, Carlo Cravat
No Public Name
Business
60-69 years
Reviewed: 2 years ago (26/06/2024)
Date of experience: 06/2024

Worst hotel I have stayed in for years. My room on 2nd.floor was extremely warm with no ventilation or AC. And when I opened the window it was so much noise from the outside that you could not even listen to TV and have a normal conversation inside the room. Managed to sleep for 3 hours. If you for any reason decide to stay in this hotel, you have to insist on rooms that are not facing the streets

Dear Guest, We are sorry that you felt uncomfortable as we have no airconditionning. Didn't you read any comments or at the booking there is everywhere well noted that we do not have any airconditionning. We give fans in case of any request. Did you ask reception? I suggest to chose next time a nice and modern chain hotel in the suburbs and you will feel much more at your ease. Best regards, Carlo Cravat
No Public Name
Family
60-69 years
Reviewed: 2 years ago (20/06/2024)
Date of experience: 06/2024

Disappointed as hotel is not up to standard

Dear Guest, I think you did not chose the right hotel. Didn't you read that we have no airconditionning. In times of ecological thoughts this is not the right way. Chose a modern hotel next time. Best regards, Carlo Cravat
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