Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 848 reviews
:
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (18/03/2024)
Date of experience: 03/2024

Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!

Lieber Gast, wir sind froh zu lesen dass es Ihnen bei uns gut gefallen hat und dass Sie uns weiterempfehlen werden. Hochachtungsvoll, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 2 years ago (16/03/2024)
Date of experience: 03/2024

muy buena la experiencia en general

Dear Guest, We thank you for your fine and positive remarks about your last stay with us. Glad that you enjoyed it. Best regards, Carlo Cravat
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (10/03/2024)
Date of experience: 03/2024

A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.

Dear Guest, We thank you for the positive remark about our comfortable hotel and its location. Following new law regulations in the EU we are forced to ask again a deposit as we can not do anymore a late charge when guest has forgotten to tell us that he had drinks in the minibar or any other expenses forgotten by the guest. The majority must "suffer" because of a minority is not honest. Sorry for that. Best regards, Carlo Cravat
By Ingrid
Couple
60-69 years
Reviewed: 2 years ago (09/03/2024)
Date of experience: 03/2024

Sehr gut gefallen komme wieder

Sehr geehrter Gast, ich bin froh zu lesen dass sowohl meine Belegschaft als auch das Hotel und seine Ambiente Ihnen gut gefallen hat und somit uns die maximale Punktzahl erteilt haben. Falls Sie uns weiter unterstützen möchten wären wir froh wenn Sie die gleiche maximal Note auf Tripadvisor schreiben würden. Hochachtungsvoll, Carlo Cravat
By Petr Sojka
Business
30-39 years
Reviewed: 2 years ago (29/02/2024)
Date of experience: 02/2024

Old school hotel with excellent location and good staff. It is a pity for some of the facilities that would deserve to be replaced.

Dear Guest, We thank you for all your positive remarks about our style, our staff and location. We do some refurbishments but try to keep the vintage style. Best regards, Carlo Cravat
By Barbara
Couple
70-79 years
Reviewed: 2 years ago (23/02/2024)
Date of experience: 02/2024

Very satisfying. An excellent location.

Dear Guest, Thank you for your comments and the idea for our bathtubes. We will see how to realize this as soon as possible. Best regards, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 2 years ago (22/02/2024)
Date of experience: 02/2024

I will not book this hotel again.

Dear Guest, Sorry that you did not like your stay with us. We refunded the guarantee right after the check-out. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (19/02/2024)
Date of experience: 02/2024

Wir sind sehr zufrieden mit unserem Aufenthalt.

Sehr geehrter Gast, es freut uns dass es Ihnen bei uns gefallen hat und Sie einen schönen Aufenthalt hatten. Hochachtungsvoll, Carlo Cravat
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (19/02/2024)
Date of experience: 02/2024

Très satisfait et très sympa

Cher client, Nous sommes contents de lire que vous avez passé un bon moment en notre compagnie. Un grand merci de nous avoir attribué un score maximal. Bien à vous, Carlo Cravat
By Jolande
Couple
40-49 years
Reviewed: 2 years ago (14/02/2024)
Date of experience: 02/2024

Mooi hotel en locatie wij komen hier bij u hotel zeker terug

Dear Guest, We thank you for your fine comments and that you intend to come back next time you visit Luxembourg.
Sorry that breakfast did not meet your expectations. Let us know what you would like to have next time and we can do it à la carte as an extra order/charge.
Best regards, Carlo Cravat
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