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Public Reviews Score
89%

"Excelent"

Bazat pe recenziile 684
:
Niciun nume public
Business
50-59 years
Reviewed: 2 luni în urmă (27/03/2024)
Data experienței: 03/2024

Satisfaisante, chambre propre

Cher client, Merci d'avoir pris le temps de répondre à notre questionnaire et de donner vos impressions. Bien à vous, Carlo Cravat
Niciun nume public
Business
50-59 years
Reviewed: 2 luni în urmă (21/03/2024)
Data experienței: 03/2024

calme, propre, amabilité du personnel

Cher client, Un grand merci de nous avoir attribué la note maximale suite à votre dernier séjour parmi nous. Content de lire que mon équipe s'est bien occupée de vous et que le confort et la propreté de nos chambres vous ai convaincu. Si vous désirez nous soutenir un peu plus sur les réseaux sociaux, nous vous invitons à faire le même commentaire avec 5 points sur Tripadvisor. Bien à vous , Carlo Cravat
Cu Ahmed kadhim
Business
30-39 years
Reviewed: 2 luni în urmă (20/03/2024)
Data experienței: 03/2024

Très bien, j’aime beaucoup le style élégant « rétro » - on sent que l’hôtel devait être une place forte pour diplomate
Bon service
Une maison avec personnel très rigoureux

Cher client, Nous vous remercions de nous avoir noté avec le maximum de points et que vous avez aimé votre séjour parmi nous. Si vous désirez-nous soutenir encore plus merci de faire le même commentaire sur Tripadvisor avec 5 points. Bien à vous, Carlo Cravat
Niciun nume public
Business
30-39 years
Reviewed: 2 luni în urmă (19/03/2024)
Data experienței: 03/2024

Great place
Great staff

Dear Guest, We thank you for your fine and kind comments about your stay and we thank you for having given us the maximum of points. Great that you will recommend us. In order to boost us even more we invite you to post the same comment with 5 points on Tripadvisor. Best regards, Carlo Cravat
Cu Frank Troya
Alone
30-39 years
Reviewed: 2 luni în urmă (19/03/2024)
Data experienței: 03/2024

Great. Room was too hot. No ventilation whatsoever.

Dear Guest, We thank you for having shared your impressions ans sorry that the room was too warm. Why not simply opening the windows. Best regards, Carlo Cravat
Niciun nume public
Couple
60-69 years
Reviewed: 2 luni în urmă (18/03/2024)
Data experienței: 03/2024

Very enjoyable from start to finish. An unusual touch was a daily addition of fresh apples in our room.

Dear Guest, We thank you for having given us the maximum of points in regards to your stay with us. Glad to read that you will recommend our hotel and that my staff took well care of you. Best regards, Carlo Cravat
Niciun nume public
Couple
70-79 years
Reviewed: 2 luni în urmă (18/03/2024)
Data experienței: 03/2024

Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!

Lieber Gast, wir sind froh zu lesen dass es Ihnen bei uns gut gefallen hat und dass Sie uns weiterempfehlen werden. Hochachtungsvoll, Carlo Cravat
Niciun nume public
Business
50-59 years
Reviewed: 2 luni în urmă (16/03/2024)
Data experienței: 03/2024

muy buena la experiencia en general

Dear Guest, We thank you for your fine and positive remarks about your last stay with us. Glad that you enjoyed it. Best regards, Carlo Cravat
Niciun nume public
Alone
50-59 years
Reviewed: 2 luni în urmă (10/03/2024)
Data experienței: 03/2024

A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.

Dear Guest, We thank you for the positive remark about our comfortable hotel and its location. Following new law regulations in the EU we are forced to ask again a deposit as we can not do anymore a late charge when guest has forgotten to tell us that he had drinks in the minibar or any other expenses forgotten by the guest. The majority must "suffer" because of a minority is not honest. Sorry for that. Best regards, Carlo Cravat
Cu Ingrid
Couple
60-69 years
Reviewed: 2 luni în urmă (09/03/2024)
Data experienței: 03/2024

Sehr gut gefallen komme wieder

Sehr geehrter Gast, ich bin froh zu lesen dass sowohl meine Belegschaft als auch das Hotel und seine Ambiente Ihnen gut gefallen hat und somit uns die maximale Punktzahl erteilt haben. Falls Sie uns weiter unterstützen möchten wären wir froh wenn Sie die gleiche maximal Note auf Tripadvisor schreiben würden. Hochachtungsvoll, Carlo Cravat
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