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Public Reviews Score
89%

"Zeer tevreden"

Op basis van 681 recensies
:
Geen openbare naam
Bedrijf
30-39 jaren
Beoordeeld: 5 weeks ago (19/03/2024)
Datum van ervaring: 03/2024

Great place
Great staff

Dear Guest, We thank you for your fine and kind comments about your stay and we thank you for having given us the maximum of points. Great that you will recommend us. In order to boost us even more we invite you to post the same comment with 5 points on Tripadvisor. Best regards, Carlo Cravat
Van Frank Troya
Alleen
30-39 jaren
Beoordeeld: 5 weeks ago (19/03/2024)
Datum van ervaring: 03/2024

Great. Room was too hot. No ventilation whatsoever.

Dear Guest, We thank you for having shared your impressions ans sorry that the room was too warm. Why not simply opening the windows. Best regards, Carlo Cravat
Geen openbare naam
Stel
60-69 jaren
Beoordeeld: 5 weeks ago (18/03/2024)
Datum van ervaring: 03/2024

Very enjoyable from start to finish. An unusual touch was a daily addition of fresh apples in our room.

Dear Guest, We thank you for having given us the maximum of points in regards to your stay with us. Glad to read that you will recommend our hotel and that my staff took well care of you. Best regards, Carlo Cravat
Geen openbare naam
Stel
70-79 jaren
Beoordeeld: 5 weeks ago (18/03/2024)
Datum van ervaring: 03/2024

Es ist sehr schön, in so einem traditionsreichen Haus übernachten zu können!

Lieber Gast, wir sind froh zu lesen dass es Ihnen bei uns gut gefallen hat und dass Sie uns weiterempfehlen werden. Hochachtungsvoll, Carlo Cravat
Geen openbare naam
Bedrijf
50-59 jaren
Beoordeeld: 6 weeks ago (16/03/2024)
Datum van ervaring: 03/2024

muy buena la experiencia en general

Dear Guest, We thank you for your fine and positive remarks about your last stay with us. Glad that you enjoyed it. Best regards, Carlo Cravat
Geen openbare naam
Alleen
50-59 jaren
Beoordeeld: 6 weeks ago (10/03/2024)
Datum van ervaring: 03/2024

A good experience, well located and comfortable room. Only comment is that keeping a deposit of 250 euros is outdated and not the practise anymore in modern hotels.

Dear Guest, We thank you for the positive remark about our comfortable hotel and its location. Following new law regulations in the EU we are forced to ask again a deposit as we can not do anymore a late charge when guest has forgotten to tell us that he had drinks in the minibar or any other expenses forgotten by the guest. The majority must "suffer" because of a minority is not honest. Sorry for that. Best regards, Carlo Cravat
Van Ingrid
Stel
60-69 jaren
Beoordeeld: 7 weeks ago (09/03/2024)
Datum van ervaring: 03/2024

Sehr gut gefallen komme wieder

Sehr geehrter Gast, ich bin froh zu lesen dass sowohl meine Belegschaft als auch das Hotel und seine Ambiente Ihnen gut gefallen hat und somit uns die maximale Punktzahl erteilt haben. Falls Sie uns weiter unterstützen möchten wären wir froh wenn Sie die gleiche maximal Note auf Tripadvisor schreiben würden. Hochachtungsvoll, Carlo Cravat
Van Petr Sojka
Bedrijf
30-39 jaren
Beoordeeld: 2 maanden geleden (29/02/2024)
Datum van ervaring: 02/2024

Old school hotel with excellent location and good staff. It is a pity for some of the facilities that would deserve to be replaced.

Dear Guest, We thank you for all your positive remarks about our style, our staff and location. We do some refurbishments but try to keep the vintage style. Best regards, Carlo Cravat
Van Barbara
Stel
70-79 jaren
Beoordeeld: 2 maanden geleden (23/02/2024)
Datum van ervaring: 02/2024

Very satisfying. An excellent location.

Dear Guest, Thank you for your comments and the idea for our bathtubes. We will see how to realize this as soon as possible. Best regards, Carlo Cravat
Geen openbare naam
Bedrijf
50-59 jaren
Beoordeeld: 2 maanden geleden (22/02/2024)
Datum van ervaring: 02/2024

I will not book this hotel again.

Dear Guest, Sorry that you did not like your stay with us. We refunded the guarantee right after the check-out. Best regards, Carlo Cravat
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