Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 825 reviews
:
By Alexandra Theissen
Couple
50-59 years
Reviewed: 2 years ago (25/09/2023)
Date of experience: 09/2023

Grandhotel mit Charme und Stil, könnte an einigen Stellen etwas renoviert werden ( Türen unten der Lack), freundliches Personal und sehr gutes Frühstück mit großer Auswahl. Die Lage ermöglicht viel zu Fuß zu erkunden.

Lieber Gast, danke dass Sie sich Zeit genommen haben um Ihre positven und auch die anderen Punkte nieder zu schreiben. Ich werde den Punkt mit der Farbe nachgehen denn normalerweise ist ein Personalmitglied damit beauftragt Farbtupfer auf solche Stellen zu geben. Alles Gute, Carlo Cravat
By MHE Hermans
Family
60-69 years
Reviewed: 2 years ago (24/09/2023)
Date of experience: 09/2023

So above. Some good things but overall I was disappointed and considered the value for money low.

Dear Guest, We are sorry to read that you did not enjoy your stay with us and that you feel that it is not woth the money you spent. Maybe a more modern hotel would have been more suitable for your needs.
We have some very nice chain hotels outside the city when you visit again our city. Best regards, Carlo Cravat
By Jan Soper
Alone
60-69 years
Reviewed: 2 years ago (24/09/2023)
Date of experience: 09/2023

Fa Gaston experience but very frustrating with the door in my room. I was u able to open it with the key land had to get the staff to open it each time. This was time wasting for the staff and myself despite them coming up very promptly - this needs to be addressed

Dear Guest, We thank you for your comments about the issue you had with the keys. Some guests might encounter a little problem with the old system. that is also why my staff is there to help you out and be at your service. Best regards, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (23/09/2023)
Date of experience: 09/2023

Ouderwets en gedateerd hotel, geen airco, bericht krijg je pas als gereserveerd hebt. Ligt in lawaaierig gebied dus ramen open niet echt optie

Dear Guest, We have no airconditionning and everywhere we have it well noted. If you book in a city center of any large city there might be days or nights where there is more noise then on the countryside. Maybe next time do not book an iconic vintage hotel in the city center but preferably a modern chain hotel in the suburbs that will be for sure more convenient to you. Best regards, Carlo Cravat
By Fadi Hamoui
Alone
30-39 years
Reviewed: 2 years ago (20/09/2023)
Date of experience: 09/2023

The experience was great. I had an amazing time. I wish I could stay there for a longer time, but the high price was a bit of a restriction.
One thing about the room, which I mentioned to the reception was about the sink in the room, which wasn't working properly.

Dear Guest, We thank you for your positive remarks and for letting us know about the point of the sink. We wish you all the best, Carlo Cravat
By Goran
Business
50-59 years
Reviewed: 2 years ago (19/09/2023)
Date of experience: 09/2023

Staff great
Position top

Dear Guest, Thank you for your fine comment about my staff and the excellent score in general. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (17/09/2023)
Date of experience: 09/2023

Tolle sehr zentrale Lage

Lieber Gast, danke für Ihr nettes Kommentar über unsere Lage. Hochachtungsvoll, Carlo Cravat
By Grace
Couple
30-39 years
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

We had a lovely stay - the hotel was neat and well appointed, the room lovely and big and comfortable.

Dear Guest, We thank you for your fine descriptions and comments. Best regards, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (10/09/2023)
Date of experience: 09/2023

Sfeervol hotel. Mooie kamers en vriendelijke bediening.

Dear Guest, We thank you for your kind comments about my staff and our rooms. Best regards, Carlo Cravat
By Eveline Lang
Couple
50-59 years
Reviewed: 2 years ago (08/09/2023)
Date of experience: 09/2023

Mehr Pflege mehr Renovation und freundliches Personal

Liebe Kundin, wir bedanken uns dass Sie sich Zeit genommen haben Ihre Kommentare nieder zu schreiben. Hochachtungsvoll, Carlo Cravat
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