Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Great location, good room, staff need some retraining on hospitality.

Dear Guest, I thank you for these nice comments and I will look after the staff's issue. Best regards, Carlo Cravat
By Line Pitt
Business
40-49 years
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Charming and cozy hotel. Friendly staff. Clean room.

Dear Guest, We thank you for your fine and kind comments and in giving us the maximum of points you help us a lot to improve our visibility. Should you wish to do more for us , we invite you to post the same on Tripadvisor with 5 bubbles. Best regards, Carlo Cravat
By Susana Mafra
Family
40-49 years
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Boa estadia!
Funcionários atenciosos e hotel bonito e muito bem localizado.

Dear Guest, We thank you for your kind and honest comments, even if first day some points went wrong and you gave us the chance to make it well. Looking forward to seeing you next year. Carlo Cravat
By Stuart Pearson
Couple
60-69 years
Reviewed: 2 years ago (05/12/2023)
Date of experience: 12/2023

Excellent place to stay near the cathedral lift to old Grund and Christmas markets

Dear Guest, We thank you for your fine and kind description of our hotel. I am glad to read that you enjoyed it. Best regards, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Tres bon sejour. Bel endroit.

Cher client, Merci de nous avoir fait part de vos commentaires positifs sur votre dernier séjour au Grand Hôtel Cravat. Bien à vous, Carlo Cravat
By Fatima
Family
60-69 years
Reviewed: 2 years ago (02/12/2023)
Date of experience: 12/2023

A wonderful experience.

Dear Guest, We thank you for your great comment about your last stay with us and your excellent score you gave us. If you wish to support us further we invite you to post the same comment with 5 bubbles on Tripadvisor. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (02/12/2023)
Date of experience: 11/2023

Our stay was lovely. The Grand Hotel Cravat is well located in the city of Luxembourg. Our room was very pretty with a beautiful view.

Dear Guest, We thank you for your great comment about our location, the fact that you loved our rooms, its view and though gave us this excellent score. If you wish to support us further we invite you to post the same comment with 5 bubbles on Tripadvisor. Best regards, Carlo Cravat
No Public Name
Business
30-39 years
Reviewed: 2 years ago (25/11/2023)
Date of experience: 11/2023

It was ok, and would have been much better had I had a room with a window to outside.

Dear Guest, We do have rooms facing a backyard. Maybe you asked for a quiet room. Next time we will do following your other request with a view on the city. Best regards, Carlo Cravat
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (23/11/2023)
Date of experience: 11/2023

loved it. Receptionnist got a bit nervous when I took too long in the toilets on the first floor, my room wasn't ready yet. It's truen, I took a long time, but no reason to get nervous.

Dear Guest, We thank you for your comment. Sorry that the receptionnist made you nervous. We are always keeping an eye on our guests in case something might happen. Best regards, Carlo Cravat
By Jane Masterson
Couple
60-69 years
Reviewed: 2 years ago (21/11/2023)
Date of experience: 11/2023

We had a lovely visit and would happily stay here again.

Dear Guest, Glad to read that you enjoyed the stay with us. May I ask you to post the same comment on Tripadvisor with 5 Bubbles. Best regards, Carlo Cravat
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