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Public Reviews Score
90%

"Very satisfied"

Based on 875 reviews
:
By L
Couple
60-69 years
Reviewed: 3 years ago (31/05/2023)
Date of experience: 05/2023

Nice hotel but very bad experience of the restaurants and their staff around the neighbourhood.

Dear Guest, Thank you for having been in our hotel and that you liked it.
Sorry for the bad experience with restaurants outside our property.
Did you check first with the concierge to get some hints where to go? Best regards, Carlo Cravat
No Public Name
Alone
60-69 years
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

vengo da tantissimi anni, e tornero', ma visto il costo della camera, sarebbe opportuno che tutto fosse funzionante (invece di preoccuparsi di bloccare Eu 250,00 per potenziali danni ad un cliente di lunghissima data)

Dear Guest, We thank you for your comments and also for pointing out that your Tv was not working properly.
We will of course check this and excuse me for this. I am asthonished that you mention the guarantee,
I learned this from my Italien hoteliers they do it on a regular base. Best regards, Carlo Cravat
By Sergei
Alone
50-59 years
Reviewed: 3 years ago (25/05/2023)
Date of experience: 05/2023

More or less good, not brilliant because of poor breakfast.

Dear Guest, We are sorry that you did not enjoy our nice and fresh breakfast with fresh fruit, hot and cold plates, eggs , home made pastry,aso. Best regards, Carlo Cravat
By Christina
Alone
30-39 years
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

Staff was very accommodating when there was confusion over my booking. Cute rooms and excellent location!

Dear Guest, We thank you for your fine and kind comment about your stay. We always do our best to please our guests. Kind regards, Carlo Cravat
By Johannes
Couple
30-39 years
Reviewed: 3 years ago (15/05/2023)
Date of experience: 05/2023

Sehr schöne Mischung aus modern und alt.

Lieber Gast, danke für diesen netten Kommentar und froh zu lesen dass es Ihnen gefallen hat. Liebe Grüsse, Carlo Cravat
By M V
Alone
70-79 years
Reviewed: 3 years ago (12/05/2023)
Date of experience: 05/2023

Beautiful elegant hotel with perfect service

Dear Guest, We thank you very much for your fine comment and glad to read that you enjoyed your stay with us.
Best regards, Carlo Cravat
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (02/05/2023)
Date of experience: 05/2023

See comments noted above.

Dear Guest, We thank you for your message. Sorry but there are no comments. Thank you for the rating. Best regards, Carlo Cravat
No Public Name
Business
60-69 years
Reviewed: 3 years ago (20/04/2023)
Date of experience: 04/2023

nice clean hotel, friendly staff, some technical problems in room

Dear Guest, We thank you for your feedback. I hope that the technical problems were soved. Best regards, Carlo Cravat
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (18/04/2023)
Date of experience: 04/2023

Good experience. Friendly staff, wonderful breakfast.

Dear Guest, We thank you for having commented so positively your last stay with us. Best regards, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 3 years ago (16/04/2023)
Date of experience: 04/2023

Superbe équipe
Très accueillante service au top
Je recommande cette adresse

Cher client, Merci d'avoir partagé vos sentiments positifs ainsi que votre description montrant votre entière satisfaction.
Si vous désirez nous soutenir dans l'effort, merci de faire le même commentaire sur Tripadvisor avec 5 points.
Bien à vous, Carlo Cravat
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