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Public Reviews Score
90%

"Very satisfied"

Based on 831 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (23/07/2022)
Date of experience: 07/2022

The location was perfect for walking through the town and parking behind the hotel in Knuedler parking garage was very simple. (Parking on the -3 floor is the best as it is brand new) If you are used to air conditioning, then you may need to find another hotel, but the gentleman at the reception desk offered us a fan for our room which was a huge help. (We were there during a heat wave.) This hotel is a "classic" European hotel, similar to what you would find in Italy or other European countries.

Dear Guest, We thank you for having shared with us your positive impressions and good advice. Yes, we are a classical family run hotel with a lot of tradition. Glad to read that you had a good time.
Best regards, Carlo Cravat
By Mohamed Nour
Couple
60-69 years
Reviewed: 3 years ago (21/07/2022)
Date of experience: 07/2022

استمتعنا بلاقامة والموقع الممتاز للفندق

Dear Guest, Happy to read that you enjoyed the stay with us. Best regards, Carlo Cravat
By Santiago F
Family
40-49 years
Reviewed: 3 years ago (17/07/2022)
Date of experience: 07/2022

Excelente hotel en excelente ubicación! Si vas en auto hay un estacionamiento a 30 mts muy cómodo.

Dear Guest, We thank you for your fine and kind description of the location of our hotel and the quality of our staff's service.
If you wish to support us further then post this kind comment with 5 points on Tripadvisor.
Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (15/07/2022)
Date of experience: 07/2022

Great location, bright and airy room with a nice view and helpful staff. The lack of air conditioning in 30+ temperatures was a drawback. We found the heat and lack of circulation in the bathroom a bit unpleasant also. Staff were very friendly.

Dear Guest, We thank you for your nice comments about the quality of service of my staff.
Sorry for the warm weather and the fact that we have no AC in the hotel.
Kind regards, Carlo Cravat
By Pierre
Family
50-59 years
Reviewed: 3 years ago (14/07/2022)
Date of experience: 07/2022

Très bon séjour, confortable et avec l'accompagnement d'un personnel agréable et professionnel.

Cher client, Je vous remercie de votre commentaire positif sur notre qualité de service ainsi que le confort de nos chambres.
Bien à vous,
Carlo Cravat
By Aurel
Couple
30-39 years
Reviewed: 3 years ago (11/07/2022)
Date of experience: 07/2022

Good for the location but uncomfortable for our room 659 as was a door leading to another room which was locked but tested by the guest from that room at 2AM. Get a note on it. Also the noise coming from the next room bathroom is very sensitive as no-one wants to hear a stranger do his/hers needs at 3AM

Dear Guest,
Thank you for your remarks.
Yes, our communicating doors are not so isolating as we would wish they were. Sorry for that.
Best regards,

Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 3 years ago (09/07/2022)
Date of experience: 07/2022

petit dejeuner un petit peu cher(27 euros)

Dear Guest, We thank you for sharing your issue with the price level of our breakfastbuffet. All the goods are freshly prepared and due to the evolution of the prices of the market,
we had to rise the prices. Sorry if you felt uncomfortable with this situation. Thank you for having rated your stay with this positive score. Best regards, Carlo Cravat
By Konstantin
Couple
30-39 years
Reviewed: 3 years ago (08/07/2022)
Date of experience: 07/2022

Good and interesting

Dear Guest, glad to read that you found our hotel interesting and that you enjoyed it.
May I ask you to write down the same comment and the maximum score on Tripadvisor in order to share even more your great comment.
Best regards, Carlo Cravat
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (05/07/2022)
Date of experience: 07/2022

I loved the hotel and the staff were wonderful. We had a very short stay, so we did not eat or visit the bar, but the breakfast looked wonderful. There is some noise from the street at night, but that is expected in the heart of the city.

Dear Guest, We thank you for the time you gave us to write down this nice review. Glad to read that you enjoyed it. Sorry for the street noise. All the Best, Carlo Cravat
By Jon Schick
Couple
50-59 years
Reviewed: 3 years ago (01/07/2022)
Date of experience: 06/2022

Very comfortable hotel in excellent location. Lovely to stay in a place with a sense of history and uniqueness. Excellent breakfast. Would stay here again.

Dear Guest, We thank you for your fine and kind descriptions about my staff's service and my hotel in general
Do not hesitate to post this comment on Tripadvisor with 5 points. Best regards, Carlo Cravat
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