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Public Reviews Score
90%

"Very satisfied"

Based on 875 reviews
:
No Public Name
Couple
70-79 years
Reviewed: 7 months ago (24/08/2025)
Date of experience: 08/2025

Very satisfying. The staff was helpfull and kind EWERYTHING WAS TOP! But I mande a written observation about the lack of a "teppich in der Badewanne" (Sorry, o dont know this in English), because an elderly person loke me could fall and breake something, and this would be Very desagreable for the client AND THE HOTEL !!

Dear Guest, Thank you for your fine comments. We do have bath mats-Badematten on request. Sorry that this was the only cloud that you had during your stay that could have been avoided. Best regards, Carlo Cravat
By Meng
Family
80+ years
Reviewed: 7 months ago (20/08/2025)
Date of experience: 08/2025

Friendly front desk staff, nice room, great breakfast and wonderful location. Room was hot during the afternoon hour facing SW, nice to put a fan in the room.

Dear Guest, We thank you for having written these positive comments about your stay and that you gave us still a high percentage even when you suffered with the heat in the afternoon. Best regards, Carlo Cravat
By Grünbauer Walter
Couple
50-59 years
Reviewed: 7 months ago (19/08/2025)
Date of experience: 08/2025

Alles bestens. Sofort wieder. Herzlichen Dank. ☺️

Lieber Gast, schön Ihr Kommentar zu lesen und dass wir Sie bald wieder bei uns Begrüssen dürfen. Könnte ich Sie fragen diesen Kommentar auch auf Tripadvisor mit 5 Kugeln zu Hinterlassen. Dies würde uns viel helfen. Alles Gute, Carlo Cravat
By Simone
Couple
50-59 years
Reviewed: 7 months ago (16/08/2025)
Date of experience: 08/2025

Very good hotel, great location, friendly staff.
Unfortunately it was hotter than usual during our stay in Luxembourg, and not having any air conditioning in the room didn’t make the experience more comfortable, unfortunately.
The staff was friendly enough to provide us a fan, but it didn’t solve the problem.
Other than that, nothing to complain.

Dear Guest, Thank you for your fine and kind remarks. Yes, the heatwave of these last days is a bit annoying as we miss AC but the nights are cooling down. Best regards, Carlo Cravat
By KeesJan
Couple
50-59 years
Reviewed: 7 months ago (16/08/2025)
Date of experience: 08/2025

Omdat ik geen credit card heb moest ik de borg contant betalen. Dat mocht niet met mijn debetkaart. Dus ik moest naar pinautomaat om 250 euro te pinnen, die ik vervolgens bij uitchecken weer in portemonnee moest stoppen. Dat vind ik echt belachelijk en niet meer van deze tijd; ik gebruik al jaren geen cash meer. Daarom raad ik een verblijf in dit hotel af.

Dear Guest, If you travel you must put a higher limit on your credit cards as more and more hotels and restaurants tend to ask guarantees at reservation or check-in for eventual expenses. In our case you knew it very well as it is well noted in the reservation process. Best regards, Carlo Cravat
By Alessandra
Friends
60-69 years
Reviewed: 7 months ago (11/08/2025)
Date of experience: 08/2025

Punto di forza la posizione. Belle e confortevoli le camere. Buono il servizio colazione con prodotti dolci e salati e frutta fresca.

Dear Guest, We thank you for having taken the time to write down your impressions especially about our breakfast buffet. Best regards, Carlo Cravat
By Julia Mudjitaba
Couple
70-79 years
Reviewed: 7 months ago (10/08/2025)
Date of experience: 08/2025

Old hotel but very clean, comfortable bed/pillows, breakfast included, very nice crew , great location ,and reasonable price. So it’s worth it your money, we will be back.

Dear Guest, We thank you for your great comments pointing out the cleanliness of our rooms, the comfort of our beds and the kindness of my staff.Thank you also for your great score you gave us. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 7 months ago (07/08/2025)
Date of experience: 08/2025

Nice location. Hotel dated. Breakfast not great for price.

Dear Guest, I thank you for having taken the time to write your comments even if some are not as they should be. Concerning the price of the breakfast I can assure if you book the room with breakfast you get a good value for money, if you reserve the day before it is 22 Euro and only same day it is 27 Euro. I will have the TV fixed. Did you tell reception? Best regards, Carlo Cravat
No Public Name
Family
50-59 years
Reviewed: 7 months ago (06/08/2025)
Date of experience: 08/2025

Good, very nice location

Dear Guest, Thank you for having taken the time to write down your impressioons about your stay with us. Best regards, Carlo Cravat
By Teresa Dolby
Friends
50-59 years
Reviewed: 7 months ago (04/08/2025)
Date of experience: 08/2025

Loved every minute! Thank you!

Dear Guest, Thank you for this great comment and that we reached your expectations. Best regards, Carlo Cravat
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