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Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (17/06/2022)
Date of experience: 06/2022

We had a wonderful visit to Luxembourg and shall return.
Our only issue was with the potential for noise in the room and lack of climate control but that is just down to the age of the property.
All in all the hotel is a lovely place to stay.

Dear Guest, We thank you very much for your honest comments about our hotel and that you enjoyed the stay with us.
Have a great summer. Best regards, Carlo Cravat
No Public Name
Family
40-49 years
Reviewed: 3 years ago (13/06/2022)
Date of experience: 06/2022

Nous avons beaucoup aimé.

Chère cliente, Nous vous remercions de votre commentaire fort positif sur votre dernier séjour parmi nous. Bien à vous, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (11/06/2022)
Date of experience: 06/2022

Me ha gustado el hotel.

Dear Guest, We thank you for sharing your positif impression of your last stay with us. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (08/06/2022)
Date of experience: 06/2022

We had a lovely holiday at the hotel, the only thing I would ask for in the future is a non slip bath mat for the shower as I did have a bad slip on one occasion in the shower.

Dear Guest, I thank you for your kind feedback. Next time please just ask at reception and we will bring you antislip mat for the bath.
Best regards, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (06/06/2022)
Date of experience: 06/2022

Nice hotel between chique and antique.

Dear Guest, We thank you for your fine and kind description of our hotel.
Glad to read and see that you enjoyed it.
If you wish to support us further please post the same comment and score on Tripadvisor.
Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (16/05/2022)
Date of experience: 05/2022

Super hotel hopelijk gaan wij meer boeken daar . ( september)
Alleen kleine miscommunicatie betreffende bijboeken kamer. Mijn mN en ik hadden ruime kamer. Mijn vader en vriendin kleine kamer omdat ze alleen op 1 persoon hadden gerekend .
Kwamen we achter bij ontbijt. Dat er 3 personen stonden maar moest 4 zijn .
Had gelukkig het bericht nog.

Dear Guest, Thank you for your positive comment about your last stay with us. Sorry for the mix up for your father's reservation. Best regards, Carlo Cravat
By Gerrit Wormeester
Couple
60-69 years
Reviewed: 4 years ago (08/05/2022)
Date of experience: 05/2022

We expected more the hotel needs renovation

Good day dear Guest, Sorry that we did not meet your expectations.
Best regards, Carlo Cravat
No Public Name
Alone
40-49 years
Reviewed: 4 years ago (06/05/2022)
Date of experience: 05/2022

Good, quite old-fashioned hotel but charming. Clean and comfortable.

Dear Guest, Thank you for your fine and kind comments. Best regards, Carlo Cravat
No Public Name
Alone
20-29 years
Reviewed: 4 years ago (02/05/2022)
Date of experience: 05/2022

I could spend pretty comfortable time at the hotel. Thank you.

Dear Guest, We thank you for your fine and pleasant comment.
Happy to read that you enjoyed it. May I ask to post the same with 5 points on Tripadvisor in order to improve our international visibility.
Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (02/05/2022)
Date of experience: 05/2022

Nice and clean hotel at a great location in the old city. Very friendly and helpful staff.

Dear Guest, Thank you for having taken some time to write down your impressions of our hotel.
Happy to read that my team was up to standard and even more.
Best regards, Carlo Cravat
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