Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
By Claudia Gregori
Alone
40-49 years
Reviewed: 4 years ago (12/11/2021)
Date of experience: 11/2021

Staff not friendly and professional, treating the host as a nuiisance

Dear Guest, I am sorry to read that you had a bad experience with one of my staff members. I can assure you that we do our very best every day to serve our clients a good as possible. Thank you for having me informed about your bad experience. Best regards, Carlo Cravat
By Igor
Alone
40-49 years
Reviewed: 4 years ago (11/11/2021)
Date of experience: 11/2021

Great location, top class service and friendly staff!

Dear Guest, We thank you for your positive comments about my staff and my hotel.
I am happy to read that you had a nice experience. Best regards, Carlo Cravat
By John van belle
Couple
60-69 years
Reviewed: 4 years ago (02/11/2021)
Date of experience: 10/2021

very good, nice location in the centre. nice staff

Dear Guest, Thank you very much for your kind comments about my staff and the excellent quotation.
I am happy to read that we did good job and that you enjoyed your stay with us.
Best regards, Carlo Cravat
By Mic
Couple
50-59 years
Reviewed: 4 years ago (26/10/2021)
Date of experience: 10/2021

Very good stay. Great location although little bit noisy due to being on the street side.

Dear Guest, Thank you for your nice comments about your stay. Yes, the city center can even in Luxembourg be noisy due to the high number of busses and the road works. Best regards, Carlo Cravat
No Public Name
Business
30-39 years
Reviewed: 4 years ago (08/10/2021)
Date of experience: 10/2021

Hotel qui a voulu conserver son âme mais au détriment du confort.

Cher client, je suis désolé que vos attentes n'ont pas été atteintes lors de votre séjour chez nous. Bien à vous, Carlo Cravat
No Public Name
Business
20-29 years
Reviewed: 4 years ago (20/09/2021)
Date of experience: 09/2021

My stay at Grand Hotel Cravat was of very high quality, thank to the staff friendliness at any time. My room was very comfortable and always in a very clean state. The breakfast was of high quality too, in a generous quantity. I have enjoyed my stay at your hotel and highly recommend it!

Dear Mrs Kretz, I thank you very much for the nice post you wrote. I am happy to read that you enjoyed your last stay with us .
Looking forward to welcoming you again at the Grand Hotel Cravat. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (16/09/2021)
Date of experience: 09/2021

Our rum was too worm and it was too noisy outside. Hotels name promise something Grand, but is rather ordinary.

Dear Mrs Axelsson, I thank you for having taken the time to write down your feelings about our hotel and your stay. Best regards, Carlo Cravat
By Mieczyslaw
Alone
50-59 years
Reviewed: 4 years ago (25/08/2021)
Date of experience: 08/2021

Hotel itself good but lack of praking is unconfortable.

Dear Guest, We thank you for your comments. Yes, the parking is actually a big problem. We are looking forward to having a brand new parking starting as of 1st of December and we really hope that the City of Luxembourg will have a nice system for hotelguests around this parking. Best regards, Carlo Cravat
No Public Name
Friends
30-39 years
Reviewed: 4 years ago (22/08/2021)
Date of experience: 08/2021

Good price quality for a hotel in city center. Maybe make a short parking place for extra convienence.

Dear Guest, Thank you for having taken the time to write down your comments and your idea of a parkingslot. Best regards, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (17/08/2021)
Date of experience: 08/2021

Parfait ; excellent hôtel, situation parfaite

Madame, Nous vous remercions d'avoir pris le temps pour nous écrire vos impressions positives sur votre dernier séjour au Grand Hôtel Cravat. Un grand merci pour votre note maximale. Bien à vous et bel été, Carlo Cravat
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