Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
By Petit Ronald
Couple
50-59 years
Reviewed: 5 years ago (13/11/2020)
Date of experience: 11/2020

Inoubliable! Monsieur Carlo, votre accueil personnalisé, votre amabilité et votre courtoisie sont remarquables, ainsi que celles de votre personnel.. Le Grand Hôtel Cravat est un établissement où l'authenticité de la "belle époque" est préservée; charme absolu! Confort à la hauteur du standing d'un 4 étoiles. Petit bémol: il est dommage voire "tristounet" que le bar soit fermé...

Cher client, Un grand merci pour votre commentaire fort sympathique. Il est vrai qu'il est dommage que le bar "Le Trianon" soit fermé mais actuellement la situation ne permet pas de l'ouvrir avec un minimum d'ambiance comme les clients manquent dans et autour de l'hôtel.
Bien à vous, Carlo Cravat
By SP
Friends
20-29 years
Reviewed: 5 years ago (27/10/2020)
Date of experience: 10/2020

perfect, best hotel!

Dear Guest, Thank you for your kind and pleasant remarks. May I ask you to post the same with 5 dots on Tripadvisor.
This will help us a lot when business will start again. Kind regards, Carlo Cravat
By P. Arnthof
Friends
40-49 years
Reviewed: 5 years ago (14/10/2020)
Date of experience: 10/2020

Perfecte locatie, alles om de hoek. Super vriendelijk personeel. Beetje warm 's ochtends. I.v.m. de corona, was er een buffet, maar de bediening schepte alles voor je op. Goed geregeld!

Dear Guest, We thank you for your positive comments about our service in time of Corona and the quality of it. Best regards, Carlo Cravat
By Irina
Couple
30-39 years
Reviewed: 5 years ago (13/10/2020)
Date of experience: 10/2020

The overall experience was great except the fact that somebody was constantly smoking on the 5th floor where was the room I stayed in. The smell was so strong so I had to keep the windows opened while slleping. That was a huge disappointment and made the stay much less comfortable.

Dear Guest, sorry to read this. Did you inform reception about the guest violation the rule of nonsmoking rooms?
Best regards, Carlo Cravat
By Torregrossa
Business
50-59 years
Reviewed: 5 years ago (29/09/2020)
Date of experience: 09/2020

Bonne. Personnel et accueil formidable

Cher client, Un grand merci pour vos commentaires positifs sur mon personnel et le bon score que vous nous avez attribué. Bien à vous, Carlo Cravat
By Freyhoefer
Couple
60-69 years
Reviewed: 5 years ago (27/09/2020)
Date of experience: 09/2020

We visited the city and were simply site seeing.

Dear Guest, Thank you for your nice score and comment about your stay with us. I hope the city was interesting. Best regards, Carlo Cravat
No Public Name
Couple
70-79 years
Reviewed: 5 years ago (19/09/2020)
Date of experience: 09/2020

gradevole, molto apprezzate le poltrone in camera, molto comode, e cosi' pure la vista sulla piazza

Dear Guest, Thank you for your fine and positive comments about our furniture. All the Best and stay safe, Carlo Cravat
No Public Name
Couple
60-69 years
Reviewed: 5 years ago (18/09/2020)
Date of experience: 09/2020

Satisfait !!!!!!!!!!!

Chère cliente, merci d'avoir pris le temps de nous notifier que votre séjour vous a plu. Bien à vous, Carlo Cravat
By Alvaro
Couple
40-49 years
Reviewed: 5 years ago (15/09/2020)
Date of experience: 09/2020

The hotel is well located in the heart of the city, staff is nice and friendly and our room was clean and well lit. The lobby / common areas seem a bit stuffy, with a scent that reminds of old people that don't go out much. In Corona times, this does not really matter much, since we're outside most of the time anyways.
Breakfast was great: good quality bakery, eggs to your taset, abundant food and nicely served, even with the challenges of Corona.
I think visitirs would appreciate a recommendation / direction for parking in the area. There are a few parking plazas at walking distance, but the closes one is quite busy as it is the most centric (it was full when we got there sohad to circle downtown for a while and parked 4 blocks away.
Extra pillows in the bed would have made our sleep better.

Dear Guest, We thank you for your deep and positive analyse of our breakfast.
Thank you also for the hint of the smell. I will have a deep look to it as it is maybe not ok for warm season but perfect for wintertime.
Best regards, Carlo Cravat
By Gonzalo
Family
50-59 years
Reviewed: 5 years ago (12/09/2020)
Date of experience: 09/2020

Very pleased and exactly what we needed!! Will come back

Dear Guest, We thank you for this nice post and we are looking forward to welcoming you soon again at the Grand Hotel Cravat.
Best regards, Carlo Cravat
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