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Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
No Public Name
Business
30-39 years
Reviewed: 6 years ago (27/07/2019)
Date of experience: 07/2019

Chambre donnant sur une micro cour et une petite fenêtre. Pas de lumière naturelle dans la chambre. Tuyau de douche qui fuit
Localisation très bien.

Chère Cliente, Nous sommes désolés que nos chambres standard sur cour ne vous ai pas convenu. Il est vrai que suite à la canicule les chambres sur cour n'ont pas l'arrivée d'air des chambres supérieures ou exécutives qui donnent sur le boulevard ou les 2 rues. Merci de m'avoir prévenu que le tuyau de douche fuyait.
Bien à vous, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (25/07/2019)
Date of experience: 07/2019

Hotel com excelente atendimento e qualidade ! Parabéns a todos.

Dear Guest, We thank you for your fine comments and your excellent rating. If you wish to support us further we ask you to post the same comments with 5 dots on Tripadvisor. Best regards, Carlo Cravat
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (24/07/2019)
Date of experience: 07/2019

We were very happy with our stay and would stay again.

Dear Guest, thank you for your nice comment and we are looking forward to welcoming you again in our hotel.
Why not during Christmas time when our Christmas market is open just in front of the hotel.
If you wish to support us further may I ask you to write the same comment with 5 dots on Tripadvisor.
Thank you for your help and have a nice summer, Carlo Cravat
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (21/07/2019)
Date of experience: 07/2019

Sehr schönes älteres Hotel, sehr gute Lage direkt in der Stadt. Parkmöglichkeiten schwierig, man sollte sich vorher informieren.

Lieber Gast, danke für Ihre Kommentare. Ja, die Stadtväter haben es schwer Parkplätze in der Stadt Luxembourg und speziell im Zentrum zu bauen da wir die "grünen" auch in der Regierung haben und das ist wie in Deutschland...Auto kaufen ja aber in den Städten benutzen...auf keinem Fall.
Hochachtungsvoll, Carlo Cravat
No Public Name
Friends
50-59 years
Reviewed: 6 years ago (21/07/2019)
Date of experience: 07/2019

The room is noisy.I heard the neighbors and the street noise.

Dear Guest, We are sorry that you were disturbed by the neighbours and the street noise. Kind regards, Carlo Cravat
No Public Name
Family
50-59 years
Reviewed: 6 years ago (17/07/2019)
Date of experience: 07/2019

Incredible views over the park

Dear Guest, Thank you for your fine comment about our view. Best regards, Carlo Cravat
No Public Name
Family
40-49 years
Reviewed: 6 years ago (17/07/2019)
Date of experience: 07/2019

Loved the old world charm and the location was great (if a little noisy with road works!).

Dear Guest, Thank you for your fine comments. Best regards, Carlo Cravat
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (16/07/2019)
Date of experience: 07/2019

Hotel hat Flair. Lage gut. Empfang sehr freundlich. Frühstück top.

Lieber Gast, danke für die netten Kommentare über unser Hotel und sein Service. Best Grüsse, Carlo Cravat
No Public Name
Business
60-69 years
Reviewed: 6 years ago (15/07/2019)
Date of experience: 07/2019

good experience. Nice location, friendly staff, overall good experience. Room was a bit hot and airless.

Dear Guest, Thank you for your nice comments about our staff and my hotel. Sorry that you felt airless. Sometines in summer this can happend when it gets warm outside. Please ask for a fan next time. Best regards, Carlo Cravat
No Public Name
Alone
50-59 years
Reviewed: 6 years ago (11/07/2019)
Date of experience: 07/2019

Bel hôtel traditionnel à préserver.
Chambres du 1er à rénover

Cher client, Un grand merci pour vos commentaires et vous lisez dans nos esprits car le 1er étage est en voie de réalisation pour être transformé en 2020.
Bien à vous,
Carlo Cravat
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