Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 874 reviews
:
No Public Name
Business
60-69 years
Reviewed: 7 years ago (07/03/2019)
Date of experience: 03/2019

Classic Europan Grand Hotel!

Dear Guest, we thank you for your kind and fine comment about our hotel.
Best regards, Carlo Cravat
No Public Name
Alone
50-59 years
Reviewed: 7 years ago (06/03/2019)
Date of experience: 03/2019

A special place to stay with plenty of history and character. The staff are very friendly, experienced and constant. They recognise regular customers and make them feel at home. Always a pleasure to visit

Dear Guest, we thak you for the positive feedback about my staff and the Grand Hotel Cravat. Looking forward to seeing you soon again in Luxembourg.
Best regards, Carlo Cravat
By Sylwia
Couple
30-39 years
Reviewed: 7 years ago (05/03/2019)
Date of experience: 03/2019

We consider to visit a Luxembourg again in summer time.

Dear Guest, thank you for the great rating and the intention of coming back in summer. Just as a reminder we have no airconditionning.
If you wish to give us a further support may I ask you to write these comments on Tripadvisor and giving us 5 dots will boost our ranking.
Best regards, Carlo Cravat
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (04/03/2019)
Date of experience: 03/2019

We have stayed at this hotel before and were extremely pleased with it, but this time we found our room was much smaller and could be updated, we had a problem, with the bed as it was a little small for two people to sleep in. Our main worry was the bathroom, the shower/bath was so high and difficult to climb in and out of. Our overall stay was good and we do plan to stay again we shall however ask for a larger room as we did the first time preferably looking out over the valley,

Dear Guest, we thank you for the time you gave us to write your comments. I am sorry if this time you did not get the type of room you had the first time.
Do not hesitate to contact us directly for the booking and we will do our best to meet your expectations for your room. Best regards, Carlo Cravat
No Public Name
Business
70-79 years
Reviewed: 7 years ago (02/03/2019)
Date of experience: 02/2019

excellent location and helpful staff

Dear Guest, we thank you for your nice comment about the quality of my staff and happy to read that we did every thing right so that we got a very nice score.
May I ask you if you wish to support us further to put the same comments and 5 dots on Tripadvisor . This will help us very much to improve our presence on the international scene. Thank you for your precious help. Best regards, Carlo Cravat
By Miguel Arenas Mendoza
Couple
20-29 years
Reviewed: 7 years ago (25/02/2019)
Date of experience: 02/2019

Excelente ubicaión, personal amable y un bonito y clasico hotel.

Dear Guest, we thank you for your fine and nice comments about our friendly staff and my hotelrooms.
Best regards, Carlo Cravat
By Tim
Business
40-49 years
Reviewed: 7 years ago (25/02/2019)
Date of experience: 02/2019

Not great. The whole place was extremely outdated. My room as very close to the lifts and all I could hear first thing in the morning was the noise filtered through the gap of the main room door. The only thing going for this hotel was the central location. Room price definitely was expensive (€123.00 for 1 night) for what it offered and that is without going into detail of the bathroom facilities.

Dear Guest, we thank you for the time you took to write your personnel impressions. I am sorry that we did not meet your expectations and we hope that you will find the right place at the right price for your needs next time you have to come to Luxembourg. Best regards, Carlo Cravat
By Anastasia
Business
40-49 years
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Beautiful hotel, excellent location, friendly staff!

Dear Guest, we thank you for your kind remarks about my staff and my hotel. I am happy to read that you enjoyed your stay with us. Best regards, Carlo Cravat
By Ola
Couple
40-49 years
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

A wonderful stay for two nights in february 2019.

Dear Guest, we thank you very much for your fine comment about your stay in February at the Grand Hotel Cravat. Best regards, Carlo Cravat
By Jean Girard
Business
30-39 years
Reviewed: 7 years ago (22/02/2019)
Date of experience: 02/2019

2 jours superbes au Cravat, malgré une erreur de réservation, l'hotel a été parfait avec moi, compréhensif et arrangeant. Je sais deja dans quel hôtel me rendre lors de mon prochain séjour au luxembourg ! Je recommande vivement le Cravat

Cher client, un grand merci pour votre commentaire fort positif. Les erreurs peuvent toujours arriver c'est le fait de comment les régler qui font la différence.
Un grand merci aussi pour votre score. Si vous désirez nous montrer votre soutien nous vous invitons à faire le même commentaire sur Tripadvisor et de nous donner 5 points. Ceci nous aidera à améliorer notre visibilité envers les grandes chaînes. Bien à vous, Carlo Cravat
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