Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 875 reviews
:
By Jean Girard
Business
30-39 years
Reviewed: 7 years ago (22/02/2019)
Date of experience: 02/2019

2 jours superbes au Cravat, malgré une erreur de réservation, l'hotel a été parfait avec moi, compréhensif et arrangeant. Je sais deja dans quel hôtel me rendre lors de mon prochain séjour au luxembourg ! Je recommande vivement le Cravat

Cher client, un grand merci pour votre commentaire fort positif. Les erreurs peuvent toujours arriver c'est le fait de comment les régler qui font la différence.
Un grand merci aussi pour votre score. Si vous désirez nous montrer votre soutien nous vous invitons à faire le même commentaire sur Tripadvisor et de nous donner 5 points. Ceci nous aidera à améliorer notre visibilité envers les grandes chaînes. Bien à vous, Carlo Cravat
No Public Name
Family
30-39 years
Reviewed: 7 years ago (20/02/2019)
Date of experience: 02/2019

Very nice, friendly stuff, great location, so close to the city and sightseeings!

Dear Guest, we thank you for your fine comments about my staff and my hotel. Best regards, Carlo Cravat
By Szymon and Katarzyna
Couple
30-39 years
Reviewed: 7 years ago (19/02/2019)
Date of experience: 02/2019

That is really lovely hotel

Dear Guest, we thank you very much for your kind feed back about my hotel. If you wish to support us even more then post on Tripadvisor the same comments and give us 5 dots. Best regards, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 7 years ago (18/02/2019)
Date of experience: 02/2019

With renovated rooms and faster elevator this hotel would certainly be the best pick in Luxembourg city.

Dear Guest, we thank you for your kind remarks as we are a vintage hotel even our elevators are original for 1945, 1953 and the youngest from 1965.
Best regards, Carlo Cravat
By Dessin-Desmazières
Business
50-59 years
Reviewed: 7 years ago (17/02/2019)
Date of experience: 02/2019

Expérience Non satisfaisante

Chère cliente, Je vous remercie de m'avoir informé de votre avis. Nous vous avons proposé en premier lieu une chambre avec vue que vous n'avez pas accepté et nous vous avons proposé une chambre single sur cour comme vous vouliez une chambre calme et une boisson, eau minérale. Pour mon concierge vous n'avez plus rien dit et il pensait que vous étiez à l'aise. Désolé si tel n'était pas le cas. Qui ne dit mot consent. Bien à vous, Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 7 years ago (17/02/2019)
Date of experience: 02/2019

Good hotel
In nice location. A bit old fashion might need remodeling but very good service and reasonable price.

Dear Guest ,we thank you for taking the time to write your personnel comments about my hotel and your stay. Sorry that we did not meet totally your expectations. Best regards, Carlo Cravat
By John Campbell-Cohen
Alone
60-69 years
Reviewed: 7 years ago (12/02/2019)
Date of experience: 02/2019

Cravat ist mein Lieblingshotel

Lieber Gast, wir bedanken uns für diesen netten Kommentar und hoffen dass wir noch lange Ihr Lieblingshotel sein werden. Hochachtungsvoll, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 7 years ago (10/02/2019)
Date of experience: 02/2019

I have been a couple of times at this hotl. Didnt get a renovated room this turn around so it was a rather mediocre affair. The renovated rooms are much better.

Dear Guest, thank you very much for your comments. Please bear in mind that we do all we can to please you in giving you a requested room. I hope that next time we can do it. Best regards, Carlo Cravat
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (10/02/2019)
Date of experience: 02/2019

Goed. Mooi uitzicht op de stad.

Dear Guest, we thank you for the great rating and your kind comment. Best regards, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 7 years ago (06/02/2019)
Date of experience: 02/2019

Very nice, loved the old bathroom details and the furniture in the bedroom, nice staff and very kleen.

Dear Guest, we thank you for your nice comments especially about our cleanliness and the point in relation to our staff. Best regards, Carlo Cravat
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