Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (07/09/2018)
Date of experience: 09/2018

Good experience. Needs better room cleaning but overall liked the location and comfort for my baby.

Dear Guest, thank you for your kind remarks and sorry that the housekeeping did not meet your expectations. We will have a closer look to your room and see what happened and why the room was not up to standard.
Best regards,
Carlo Cravat
By Ingrid Dutra
Leisure travelers
30-39 years
Reviewed: 7 years ago (06/09/2018)
Date of experience: 09/2018

It was all perfect! Amazing!

Dear Guest, I thank you for your amazing feedback. May I ask you to post the same with 5 dots on Tripadvisor. This will help us a lot to improve our visibility.
Thank you for your help and our support.
Best regards,
Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 7 years ago (06/09/2018)
Date of experience: 09/2018

Cravat really deserves its name Grand Hotel. If only there was a piano, that would be wonderful!

Dear Guest, thank you for writing this fine comment on our site and on Google. May I ask you a favour to do the same on Tripadvisor when you have a spare moment. This will help us a lot to have a better ranking when giving us 5 dots.
Best regards, Carlo Cravat
No Public Name
Leisure travelers
20-29 years
Reviewed: 7 years ago (05/09/2018)
Date of experience: 08/2018

Excellent room, excellent location. Had a very pleasant experience with all the reception staff. Would recommend to family and friends.

Dear Guest, I am happy to read that we met your expectations and that you will recommend to friends and family. Thank you for supporting us in writing comments on the big and international channels like Tripadvisor in giving us 5 dots. Best regards, Carlo Cravat
By Gagno
Leisure travelers
50-59 years
Reviewed: 7 years ago (04/09/2018)
Date of experience: 09/2018

Sempre nos hospedamos nesse hotel. Só não é excelente arrumação dos quartos. No mais tudo é excelente.

Dear Guest, thank you for your nice and positive comments about the hotel and its staff. May I ask you to write it on Tripadvisor with 5 dots. Thank you for your precious help and support, Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (04/09/2018)
Date of experience: 09/2018

I felt the hotel was very accommodating and very comfortable. I will 100% be staying here again

Dear Guest, thank you for your nice comments. We are looking forward to welcoming you soon again at the "Cravat". Let me know and if you wish to support us do not hesitate to post 5 dots and a fine comment on Tripadvisor.
Best regards, Carlo Cravat
By Jan de Jong and Jet Wurfbain
Leisure travelers
50-59 years
Reviewed: 7 years ago (01/09/2018)
Date of experience: 08/2018

Very expensive hotel with very bad Quality.
No airco in the room ???? In August

Dear Guest, we are sorry that we did not meet your expectations in our standard rooms. We never had airconditionning and never said that we have.
Best regards, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 7 years ago (31/08/2018)
Date of experience: 08/2018

NICE HOTEL. GOOD LOCATION.
OLD ROOMS BUT WELL CARE.
I WILL REPEAT.
THANKS.

Dear Guest, we thank you for your positive description about our rooms and your stay with us. May we ask you to do the same exercise if you do not mind on Tripadvisor in giving us 5 dots as this will improve our international visibility. Best regards, Carlo Cravat
By DAVEAU
Leisure travelers
50-59 years
Reviewed: 7 years ago (26/08/2018)
Date of experience: 08/2018

Hôtel très bien positionné en centre ville. En revanche pas facile au niveau du stationnement, ne serait-ce que pour déposer les bagages. Ls taxis n'étant pas très tolérants lorsqu'on est sur leur place ! Sanitaires un peu vieillissants. il serait bien d'avoir des mitigeurs dans les baignoires/douches par exemple.

Chère cliente, je vous remercie de nous avoir accordé quelques moments afin de nous donner votre avis. Il est vrai que la ville ne nous donne pas un endroit officiel pour charger et décharger les bagages seulement un tolérance juste devant l'entrée principale, rue Chimay.
Pour ce qui est des sanitaires nous sommes en train de changer au fur et à mesure la robinetterie et même certaine salles de bains en entier.
Bien à vous,
Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 7 years ago (21/08/2018)
Date of experience: 08/2018

Very pleasant. Only negative point is price of breakfast.

Dear Guest, we thank you for your comment. May I suggest to book the room with breakfast. Best regards, Carlo Cravat
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