Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 875 reviews
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/08/2018)
Date of experience: 08/2018

chambre vraiment très bruyante donnant sur la rue. Dommage car l'emplacement de l'hôtel est parfait, proche du centre ville et du grund. La décoration mériterait un rafraîchissement

Cher client, nous vous remercions de vos commentaires. Désolé si le style ne vous convient pas entièrement. Nous nous efforçons de refaire tous les ans une partie sans altérer l'idée de mes grands parents en gardant l'idée des sixties. Bien à vous, Carlo Cravat
By Jürgen
Leisure travelers
40-49 years
Reviewed: 8 years ago (22/07/2018)
Date of experience: 07/2018

Lage ist optimal
Leider keine Parkmöglichkeiten
Frühstück lässt zu wünschen übrig

Lieber Gast, wir bedanken uns dass Sie sich Zeit genommen haben Ihre Ideen und Kommentare niederzuschreiben. Hochachtungsvoll, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 8 years ago (21/07/2018)
Date of experience: 07/2018

Agréable mais chambres trop chaudes dommage pour la clim

Cher client, merci pour votre commentaire. Désolé de ne pas avoir de climatisation dans l'hôtel. Bien à vous, Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (19/07/2018)
Date of experience: 07/2018

Verry helpfull and friendly staf. I really enjoyed the sixties atmosphere in the lobby.

Dear Guest , I thank you for your fine comments about my staff and happy to read that you enjoyed the voyage in the past in our lobby. Best regards, Carlo Cravat
By astr79
Business
30-39 years
Reviewed: 8 years ago (14/07/2018)
Date of experience: 07/2018

I was not satisfied at all.

Dear Guest, I am very sorry that you had a bad stay with us and that we did not meet your expectations. If you wish to contact me to give further details do not hesitate.
Best regards, Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (10/07/2018)
Date of experience: 07/2018

Trè bonne expérience, je reviendrai si l'occasion se présente

Chère cliente, un grand merci pour votre commentaire positif. Au plaisir alors de vous revoir dans un avenir proche si l'occasion s'y présente. Bien à vous, Carlo Cravat
By Walter
Leisure travelers
50-59 years
Reviewed: 8 years ago (07/07/2018)
Date of experience: 07/2018

Room nor ready at 4pm? Defect toilet. Minibar warm. Not service minded staff in the reception. Overprized.

Dear Guest, I am very sorry to read that you had a bad experience with us and that you had so much trouble. Please accept my apologize for this situation as I was not aware of such a bad stay. I heard about the blocked toilet and a technician came especially after 17h00 to look after it but did not know about the other technical problems. Thanks to your post I will be able to work on that case. Best regards, Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (06/07/2018)
Date of experience: 07/2018

good services and in a great location of the hotel

Dear Guest, we thank you for your kind feed back and fine post. Best regards, Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 8 years ago (06/07/2018)
Date of experience: 07/2018

ok, aber wegen Hitze und Klimaanlage etwas zu warm.

Lieber Gast, danke für Ihr Kommentar und die nicht vorhandene Klimaanlage das leider stimmt. In heissen Sommertagen kann dies dem einen oder anderen Gast der an modernen Klimaanlagen gewöhnt ist stören. Hochachtungsvoll, Carlo Cravat
By Tatjana
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

The hotel where I stay more than once. Excellent staff, good accommodation, good location.

Dear Guest, we thank you for your kind feed back and for coming back again and again. Best regards and see you soon, Carlo Cravat
Back to Top CERTIFICATE what's this?