Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 874 reviews
:
By choman
Business
30-39 years
Reviewed: 8 years ago (06/01/2018)
Date of experience: 12/2017

no comment , i don't have experience

Dear Guest, thank you for the time you spent to write your comment.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/01/2018)
Date of experience: 12/2017

Good hotel with a great location, but the room needs to be modernized. Some furniture e quite damaged.

Dear Guest, thank you for giving us your impression. We redo on a regular base but we wish to keep the vintage atmosphere.
Best regards,
Carlo Cravat
By Tatiana
Leisure travelers
20-29 years
Reviewed: 8 years ago (01/01/2018)
Date of experience: 12/2017

Not bad , it was good 4/5

Dear Guest, thank you for your comments.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (30/12/2017)
Date of experience: 12/2017

I stay twice in the hotel. I like all in it the last time but the first time I have to go very early in the morning so I can't wait to breakfast in the normal time. I ask if it is possible to have someting to eat like a pack to take away. In the reception the personal told me that yes but when I went in the morning there is nothing for me. I think that it was no very considerate with the customer.
Regards

Dear guest, thank you for letting me know this little point. We start with breakfast around 07:00 o'clock but my staff is already there at 06:30 AM, earlier is a problem.
Sorry for the disfuntion on that level.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (28/12/2017)
Date of experience: 12/2017

Fantastic and in the centre

Dear Guest, thank you for your kind comments and your positive rating.
May I ask you to post the same at Tripadvisor.
Have a nice celebration into the new year 2018.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (20/12/2017)
Date of experience: 12/2017

Very good location, nice staff, enjoyed the stay.

Dear guest, thank you for your kind feedback. May I ask you to post the same on Tripadvisor with 5 dots. Have a nice Christmas time.
Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (19/12/2017)
Date of experience: 12/2017

Mauvaise insonorisation surtout pour une chambre executive. Pas de bouteilles d'eau dans la chambre.
Sinon belle chambre avec propreté irréprochable et très bonne situation dans le centre de la ville.
Personnel très sympathique.

Cher client, merci pour votre commentaire. Le room service est à votre disposition si vous nécessitez une bouteille d'eau. Le mini-bar est à votre portée.
Désolé si le centre ville est un peu bruyant mais nous avons du double vitrage à l'étage exécutive.
Bien à vous,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (12/12/2017)
Date of experience: 12/2017

Great Luxembourg hotel.. bathrobes a plus!!! Big room , semi comfortable bed, excellent location. But it is noisy due to the location (across from a Christmas market) But ok for a couple of days.

Dear Guest, thank you for your input. Yes, beeing in the city center means beeing in the middle of the action.
Best regards,
Carlo Cravat
By Alexander
Business
50-59 years
Reviewed: 8 years ago (11/12/2017)
Date of experience: 12/2017

Perfect location and excellent service

Dear Guest, thank you for your nice post. May I ask you to send the same with 5 dots to Tripadvisor.
Thank you and have a nice Christmas time,
Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 8 years ago (08/12/2017)
Date of experience: 12/2017

Great location. Comfortable hotel. Nice people at reception desk!

Dear Guest, thank you for your kind comments about my staff and your stay.
We wish you a nice Christmas time and see you next year,
Carlo Cravat
Back to Top CERTIFICATE what's this?