Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 874 reviews
:
By Simeon
Leisure travelers
40-49 years
Reviewed: 8 years ago (04/09/2017)
Date of experience: 09/2017

Had GREAT time in Luxemburg.
The hotel was recomemded by a local friend and it did not disappoint

Dear Guest, thank you for your nice comment and thank you to your friend to support the Cravat family.
Best regards,
Carlo Cravat
By Akvile
Leisure travelers
20-29 years
Reviewed: 8 years ago (30/08/2017)
Date of experience: 08/2017

I loved the atmosphere in this hotel.

Dear Guest, thank you for your kind comment about the atmosphere at the Grand Hotel Cravat.
Kind regards,
Carlo Cravat
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (29/08/2017)
Date of experience: 08/2017

Great location and friendly staff. Main problems were: noisy elevator (I could hear from my room, waking me up during the night and early morning), and the (old) smell all over the hotel.

Dear Guest, thank you for the time you took to give me your impression about our elevators and the smell.
It would have been intersting to know where exactly the smell is? In order to locate the problem.
Best regards and thank you if you take time to contact me again.
Carlo Cravat
By Gea
Leisure travelers
30-39 years
Reviewed: 8 years ago (15/08/2017)
Date of experience: 08/2017

Fantastic place to be!

Dear Guest, thank you for the time you took to write your impressions about your stay at the "Cravat".
Looking forward to seeing you soon again in Luxembourg,
Carlo Cravat
By ZINCK
Leisure travelers
60-69 years
Reviewed: 8 years ago (15/08/2017)
Date of experience: 08/2017

The hotel was nice and the stay great, despite of the issue with the room location

Dear guest, thank you for your post. Sorry that the room you were given did not match at 100% your expectations. We always try to do our very upmost to please our guests. Next time we will try even better.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/08/2017)
Date of experience: 08/2017

We greatly appreciated our stay in your hotel

Dear Guest, thank you for your kind feedback.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (09/08/2017)
Date of experience: 08/2017

Gutes Preis-/Leistungsverhältnis / Tolle Lage für Stadt und Umland / Leider keine preiswerte Parkmöglichkeit 7 Kommen gerne wieder

Lieber Gast, danke für Ihr nettes Kommentar. Ja, Parkplätze sind nicht nur teuer sondern auch sehr schwer zu ergattern im Stadtkern da die Stadtväter die Autos aus der Stadt haben wollen...leider.
Hochachtungsvoll,
Carlo Cravat
By Jayden Noonan
Leisure travelers
20-29 years
Reviewed: 8 years ago (03/08/2017)
Date of experience: 07/2017

We had a lovely time at this Hotel. The staff were very helpful and the bar was nice.

Dear Guest, thank you for your kind description about your stay at the Grand Hotel Cravat.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (25/07/2017)
Date of experience: 07/2017

We only spent a night at the hotel and had a great stay.

Dear Guest, thank you for your positive feed back.
Best regards,
Carlo Cravat
By Vanheule Paul
Leisure travelers
70-79 years
Reviewed: 9 years ago (19/07/2017)
Date of experience: 07/2017

Dommage, très bruyant jusqu'à minuit à cause de la fête publique et la musique en rue face à notre chambre!!! de Northforshire
Etonnant, j'ai reçu la facture de votre client Mark Reid de Northforshire au lieu de la notre bien qu'ayant payé mon dû de 155€ (et non pas 50€ que vous devait ce client). Pas grave pour moi, mais cela pourrait être gênant; on ne sait jamais.
Nous reviendrons loger.

Cher client, Merci de votre retour. Il est vrai que la fête de la musique est fort bruyante mais si la ville ne fait rien alors nous sommes une ville morte.
Comme nous sommes au cœur de la ville il est normale de subir de temps en temps les désavantages. Je suis désolé que vous ayez eu la mauvaise facture, faute impardonnable en espérant que l'affaire est résolue le moment de ma rédaction de ce commentaire.
A bientôt et au plaisir de vous revoir au Grand Hôtel Cravat.
Bien à vous,
Carlo Cravat
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