Grand Hotel Cravat hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 870 reviews
:
By verkooijen
Leisure travelers
60-69 years
Reviewed: 9 years ago (16/05/2017)
Date of experience: 05/2017

rather good, exept the personal of the breakfast . esspecialy the illl dressed fatman

Dear Guest, thank you for your comments and I will look what the problem is with our waiter at the breakfast.
Best regards,
Carlo Cravat
No Public Name
Business
30-39 years
Reviewed: 9 years ago (14/05/2017)
Date of experience: 05/2017

Clean room, good hotel location, bad breakfast, bad service
Average experience

Dear Guest, we thank you for your time you took to write your comments about your stay. We will look very closely to the breakfast in order to raise the quality of service and the breakfast itsself.
Best regards,
Carlo Cravat
By Oudheusden
Leisure travelers
60-69 years
Reviewed: 9 years ago (09/05/2017)
Date of experience: 05/2017

It was fine for passing through.

Dear Guest, thank you for the time you took to write your impressions about your stay. We will work on the few points you mentionned.
best regards,
Carlo Cravat
By sss
Business
30-39 years
Reviewed: 9 years ago (26/04/2017)
Date of experience: 04/2017

Place is great in good central location and comfortable. Main issue is the pillow being too soft with no neck support and really bad for sleeping. No internet too which is a pity and the paid internet is too expensive. The hotel should consider providing free internet given that its so common around the world.

Dear Guest, thank you for the time you took to write your impressions. As of today one of our guests requests are filled in . The Grand Hotel Cravat offers normal Wifi for free. For the rest we are working on it.
Best regards,
Carlo Cravat
By Laura Schmidt
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/04/2017)
Date of experience: 04/2017

Wie eine Zeitreise, sehr charmant, besonders das größere der beiden Zimmer war wunderschön, wenn auch etwas "abgewohnt", der Blick auf die Statue der goldenen Frau war fantastisch, sehr freundliche Mitarbeiter, perfekte Lage

Lieber Gast, besten Dank für Ihre nette Beschreibungen über Ihren Aufenthalt in unserem Hotel.
Hochachtungsvoll,
Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 9 years ago (16/04/2017)
Date of experience: 04/2017

Great experience. Excellent location and very comfortable. Always get a warm reception when I arrive!

Dear Guest, thank you for your nice comments and happy to read that my staff is doing a good job.
Best regards and happy Easter,
Carlo Cravat
No Public Name
Business
40-49 years
Reviewed: 9 years ago (11/04/2017)
Date of experience: 04/2017

parfait c'était très chouette

Cher client, un grand merci pour votre commentaire "sympa".
Au plaisir de vous avoir de nouveau parmi nous dans un avenir très proche,
Carlo Cravat
No Public Name
Business
50-59 years
Reviewed: 9 years ago (11/04/2017)
Date of experience: 04/2017

Excellent séjour. Etablissement accueillant, calme et parfaitement situé. Personnel particulièrement chaleureux et disponible.
Cet hôtel a véritablement une âme et n'est pas seulement un lieu de passage.

Cher client,
Merci d'avoir pris le temps de nous donner votre appréciation personnelle. Oui, nous avons une âme et on y travaille tous les jours.
A bientôt,
Carlo Cravat
No Public Name
Business
30-39 years
Reviewed: 9 years ago (10/04/2017)
Date of experience: 04/2017

Overall good experience, but this is a very old hotel. Room is very dated, needs to be updated. Need a better solution to WIFI than codes that expire and codes for multiple devices. Rooms need to have updated amenities such as a fridge and microwave for business travelers.

Dear Guest, thank you for your time you took to post your comments. Microwave in a 4 stars hotel....!!!never seen in Europe.
We have a nice brasserie at the groundfloor that serve excellent local and french cuisine.
Concerning the Wifi I agree and we are working on it. Normally by end of April we will have a brand new system.
For the rooms we sell our hotel as a vintage hotel so it is normal that it is not a modern one.
Best regards,
Carlo Cravat
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (09/04/2017)
Date of experience: 04/2017

Hotel muito bem localizado para quem quer visitar o centro histórico da cidade do Luxemburgo. Os funcionários sempre muito gentis e atenciosos. O quarto muito espaçoso e confortável, só foi pena não estar virado para a Praça da Constituição, mas fica para a próxima...Até breve.

Dear Guest, thank you for your nice description and we will do our best to allocate you a room during your next stay facing the "Golden Lady".
Best regards,
Carlo Cravat
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